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Customer reviews

Rating 4.2 out of 5 stars with 1509 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,509 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best purchase ever made just throw it in and it does the rest

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. So much easier to have all in one washer and dryer. No transferring of load! Also the automatic loading of detergent is amazing. The drying does take a slight amount but i feel the drying does great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible washing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with our new washer and dryer combination unit. The convenience of doing laundry has turned into a pleasurable experience. Using the app to control every aspect of the washing process is truly incredible.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Long drying times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our combo washer dryer now for a couple of months. It has been nice to put your clothes in and forget about them. The downside is the drying time takes a lot longer than expected. I always select the extra drying time and still have to go back and add more time after the cycle is complete to get everything actually dried. The concept is terrific but the technology is not quite there yet.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you have not already done so, we encourage you to make sure the Combo is connected to your WiFi using our SmartHQ app. The app will let you know if an over-the-air update is available. That may be just what you need to improve the dry performance. GE_Appliances

  • Cons mentioned:
    Lint filter

    Rated 4 out of 5 stars

    Love it but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy this combo washer and dryer. The big issue is the lint trap. Please read this before buying. https://www.facebook.com/groups/1024348885543185/?multi_permalinks=1239921197319285¬if_id=1732156556363328¬if_t=feedback_reaction_generic&ref=notif

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    one and done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of one and your done, However their is some cons the riser does not come with it and depending on the color it could be a little over 200 dollars, without it you will hurt your back having to bend so low, also the rubber ring inside the door gets so dirty every time you wash clothes it can be problematic when your pulling out clean clothes and it touching it So I have gotten into the practice of cleaning and wiping dust particles off after each batch to be safe before I pull clean clothes out, I mean its not that bad but if you don't maintain it and pull out some white furry or some type of clothing that is delicate and white or even socks, that stuff that sticks to that rubber ring could stick to it and get it dirty and then it defeats the purpose of even washing them but as I stated the one and done sold me, no regrets so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to provide such detailed feedback. Your concerns are valued and we welcome your insights as we continually strive to improve the products and services we offer. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Kind of a pain, but convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed experience. The convenience of not having to move laundry over to the dryer carries this thing a long way. It requires more babying than other machines because of the closed system, so expect to be clearing lint. We got a dryer vent brush to get in and clear up the buildup every month or so. Also has a trap for the wastewater to keep anything to big from washing down and clogging things, which is great, except that the drain seems to be designed for someone with a floor drain. It's almost impossible to clear the drain trap without flooding the floor.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To help prevent water from getting on the floor when cleaning the drain trap, we recommend placing a shallow pan or dish under the pump access door and using towels for protection. When removing the filter, pull down the pour spout and turn the pump filter counterclockwise slowly to control the water flow—it's normal to catch about a pint of water during this process. -- We appreciate your feedback and are glad to hear you find the convenience of the Combo valuable. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Learning Curve

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a learning curve with the upkeep, we got an open boxed one so the manual was missing. But did some research after the drying feature seemed to get worse and found that the plastic filter also needed to be rinsed on occasion. Got that rinsed and both the drying and washing features work great. Will say has a bit more upkeep on a monthly basis but is well worth it for the person who likes to throw a load in at night and wake up with it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything it claims!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I’m ridiculous and my standards are most times aren’t achievable. I admit that and I’m ok with it. That being said …… this thing is astonishing! Hands down the best of my 3 washers and dryers. Yes you read that right. This thing is 100% everything it claims and more. I have normally 2 washers and 2 dryers. One for our stuff and one for the dogs and camping gear. We intended to use this strictly for dog blankets and camping gear. I change my dogs beds twice a week and there are 3 of them. I refuse to have a house that looks or smells like dogs live in it! We have our old Samsung washer and Samsung dryer. When we recently moved we needed new ones as they were so big we’d have to stack them. We couldn’t bc the dryer was one size smaller. Our washer is massive and will wash king duvets. The dryer is slightly slammer and as a result couldn’t be safely stacked. So we bought brand new LG washer and dryer. Both now the same size capable of washing and drying a king size duvet. We have the LG set in the laundry room and ran plumbing to a space in the garage to put the Samsung set, only to remember it’s a gas dryer. No problem we’d just get an all electric ventless. When pricing it, the cost of the dryer plus the cost of running 240 from the panel which is the furthest point away plus the panel upgrade came to the same price as this unit so we figured why not let’s give it a go. Then if the Samsung washer finally gave out no problem we’ve got a 2 in 1. I never expected the combo washer to be so good it out washed the Samsung and our other LG but it did!!!!! On so many levels!!! And it’s a 120 plug that goes in to a normal 120 outlet. It’s expensive yes but now we actually have 3 washers and 2 dryers thanks to the combo unit. Everything can be washed and dried so fast. Had a party and table linens, napkins, individual hand drying towels everything all got washed and dried in record timr using all 3 washers. It also has a sanitary cleaning option so we can easily go from dog and camping washes to bedsheets and clothes without any gross residuals left. I know it’s expensive and probably by quite a bit as compared to other units but it really really is amazing. And we can set and start and check on the progress of our washes from our phones so they don’t sit in the dryer with all that steam and start getting funky, which we haven’t experienced at all. Cleaning the lint trap was easy. It’s run absolutely perfectly every time. When people who don’t have dogs can’t tell the difference between the dog throws and the people throws and assume they’re all so clean it must be for people that’s a colossal win!!!! Don’t cheap out if you cut the budget a little more to allow the purchase of this one instead. Like I said I have Samsung and LG top of the line washers and dryers and this without even trying knocks those out of the park. If either of the other washers break we’re just going to buy another one of these to have to washes and two drys happening at the same time. IM SO HAPPY I TOOK THE CHANCE!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new Ultrafast Combo! We're happy to hear that the unit has been working excellent for you. Thanks for being apart of the Profile family, and hope you have a great day! All the best. - Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    This is an awesome machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best purchase I have ever made. After waiting for the release of this combo and reading the overwhelming positive reviews, I took advantage of the sale over the 4th of July Holiday to purchase. This machine does everything it says and I now can add to positive reviews of how well it works. The space saving alone in my laundry room as well as not having to connect to a dryer duct and using a standard outlet is wonderful. I love using the app which lets me know what stage my laundry is in and gives me a five minute warning before it is done. I use the large reservoir for the detergent and fabric softener which is nice so you don't have to add with each load. As stated in the reviews, clothes can feel slightly damp when you first open the door however a quick shake of the laundry and its dry instantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The good and the bad.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two teenagers and we were having a ton of issues with them doing their laundry. They'd start a load in the washer & then leave it until it got a moldy/gross smell then dry the load. Stinking teen + moldy clothes smell was not working for us so when we saw this we thought it would fix or issues. It 100% fixed that issue for us. 100%! Now we have this problem with how difficult it is to keep the filter clean. This machine requires a lot of maintenance around the filter. You have to change it every cycle (normal) but the placement is such that, invariably, you have lint left in the pull out filter slot. We have to vacuum the slot at least once a week, if not more often. It has backed up our plumbing because lint gets flushed out with the water, it is just a lot of maintenance we weren't anticipating. However I am still happy it has addressed the bigger issue of the smell that our kids were causing so worth the struggles so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you so much for taking the time to share your feedback on your Combo. We're delighted to hear that it has successfully addressed the issue with the moldy/gross smell caused by laundry delays—a common challenge with teenagers! We appreciate your honest input about the maintenance challenges, particularly with keeping the filter clean. We understand that it can be inconvenient, and we apologize for any unexpected hassle. We'd like to assist you further with this. Please reach out to us on social media so we can gather some additional information on why you're having so much lint. We look forward to speaking with you soon. Thank you again for choosing GE Appliances. We're grateful for your support. -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    It was ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was ok. Too much maintenance and care to keep from having a mildew smell. Dry time takes forever and still have to restart it. Used item . Returned due to smell

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that you returned your Ultrafast Combo due to the smell. There are a number of possible causes for this, such as a new machine odor, detergent issues, or lint in the drain pump. You can refer to the following article for more information here:
      https://products.geappliances.com/appliance/gea-support-search-content?contentId=000064486

      Your comments regarding the unit are important to us. We will be sure to share this feedback with our team. GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Game-changing Technology. A clean like no-other.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changes the way you do laundry. Previously, we would always save all of our laundry for a single day and devote the whole day to churning through that laundry. Withn this combo, it is a complete game changer. Now, right before you go to bed, you can start and dry a load that will be ready for you in the morning. Worried about wrinkles? Use the wrinkle guard. It is important to note that you do have to significantly change your laundry habits because it now takes roughly 4 hrs to do two loads vs 3 hrs with a traditional setup. If you do nightly loads or loads while you are away this drastically helps.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We appreciate your detailed review. We are thrilled to hear you're enjoying the new way of laundry with your UltraFast Combo unit. This unit was designed to bring convenience and ease to how you do laundry. Our research found, most people leave their laundry in the washer or dryer long after the cycle is complete which ends up adding more time to their laundry routine. By combining the washer and dryer this actually cuts down on time for most users. Our SmartHQ app also allows users to operate their UltraFast Combo unit from their phone, which makes doing your laundry a breeze. We are confident you will continue to love the features and operation of this unit. Thank you for choosing GE Appliances, and welcome to the future of laundry! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level, Ventless

    Rated 5 out of 5 stars

    Awesome Washer/Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer/dryer combo. It does everything as advertised. The clothes come out clean and dry and is very quiet. The technology is awesome, and we love that it self-dispenses the detergent and softener and that it is ventless.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. We live in a condo with limited laundry space and this did the trick. It is heavy and sometimes it can get a little loud if it’s a small load, but overall a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use very efficient and takes up less space the have a washing machine and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two prior washer/dryer combo from a competitor (close to the same size as this) and they were a let down. This one has been by far exceeding expectations. Clothes come out nice and dry, with no burnt smell, it's pretty quiet and having an actual lint trap is so smart. App is great too! Overall been very happy!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave us your review. Congratulations on your new Ultrafast Combo purchase! We are happy to hear that this amazing unit has been exceeding your expectations with all its great-packed features that it has to offer. We just know you will continue to be impressed! If we can help with anything in the future, let us know. We are happy to help! All the best!- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Lint filter

    Rated 5 out of 5 stars

    Wonderful functional combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for over two months now, and it's an impressive piece of technology that handles both washing and drying. My parents use it primarily and they couldn’t be happier with it. The auto detergent dispenser and the easy-to-clean lint filter add to its appeal. The clothes come out dry, not damp. While the filter design isn't perfect, I found a hack on YouTube that makes it fit much more snugly, and it’s worked out great. I highly recommend this for anyone in the market for a combo washer-dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing the GE Profile Ultrafast Combo unit for your home! We are excited for you to experience all the amazing features. Don’t forget to download the Smart HQ App so you can benefit from the perks of controlling the unit conveniently from your smart phone. We are happy that you and your parents are pleased with it and hope it continues to be a joy to use. GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first, but so happy we took the chance. This combo has the best of everything and works well in our small laundry area. It does a great job cleaning and I get the feeling in a much gentler fashion than a traditional washer/dryer. For big loads drying time is a bit longer, but I’ve learned to add extra dry time up front to avoid having to restart a new cycle. The lint screen is a bit messy. The way it’s designed it seems to create a lot of dust. But that’s minor in comparison. Oh and the unit is build like a tank. Feels very quality and well made. Concerned the evaporator has some minor damage from the factory but hope to talk to a rep about that. Overall very happy so far with the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing so easy and customizable! Very easy to maintain! I’ve had mine for 2 years!

    I would recommend this to a friend