Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1509 reviews
(1,509 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Smart and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new GE Profile smart combination washer dryer is a game changer! We love how it freshens up our clothes and gets them looking new again. Plus, it's super convenient to be able to check on the laundry from anywhere using the SmartHQ app. Highly recommend! We also love: * How much space the unit saves * Specific features (e.g., steam cycle, delayed start) * How energy efficient the unit is
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your feedback. We are happy to hear that you are loving your new Combo unit and has been impressed with all its great features! We think you’ll continue to like the convenience of having this unit connected to the Smart HQ app so you can easily control the settings on your unit from your smart device for many years to come! Dianna@GE Profile
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new combo, I don't have to worry about running home while out and about to switch over my laundry. It lets me know when the when the liquids are running low.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 4 out of 5 stars
5 to 4 stars. I win.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I give it 5 stars although I only picked 4 because my wife is not in line with me. I followed directions and wash alike item. Towels and wash cloths she just throws anything in at once. On our 2 unit wash dryer you can do that but this will wrinkle the heck out of the lighter items if you do that. Now they may feel slightly damp if you use the dry cycle that is automatically set when washing but remove the and begin folding or hanging and within minutes they feel dry and are. The unit holds some residual humidity after dry but it does go away right away. Just follow directions. My wife is catching on and because the convenience of one unit she will learn to love it too
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Reliability
Rated 2 out of 5 stars
Disappointing Ride
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the concept of this machine is intriguing, it has not been a reliable laundry appliance for us. We are constantly maintaining it, and yet have had 4 service calls in less than 20 months of owning it. The water pump had to be replaced, the drying mechanism was also replaced, and their was a lint issue which caused them to come out another time and completely tear the machine apart to properly fix it ( it takes 2 service techs to do it). Now our motor needs replaced, along with some other components. Very disappointing. We are scrapping it altogether and currently reading reviews for reliable laundry appliances to replace it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience using our Profile Combo. We are sorry to hear about the issues you've had with the unit. If you still have the Profile Combo, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Great buy, indeed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our purchase. Large capacity lets us do laundry less often. The one touch wash and app monitoring and modification is perfect. Thanks to bb we got our complete order in 3 days.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
The future of laundry is now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this combo unit for almost a month now and I absolutely love it. It’s not super noisy and does a great job at cleaning my clothes. The convenience of not having to transfer laundry between two machines is pretty amazing. The only minor thing which is more of a “first world problem” issue is that the app doesn’t do a very good job anymore of notifying me when the wash cycle is complete in case I want to pull something out to not be dried or add a dryer sheet for the drying cycle. Other than that it works amazing and I’m happy with my purchase. Also, a week after I purchased this unit it went on sale for $800 less. I went on Best Buy’s website and did the customer support chat and they refunded me the difference in about 10 minutes!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Well Worth Every Penny!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did tons of research on this unit before purchasing and let's just say it lives up to what we found. We have 3 giant breed long haired dogs and it still functions and cleans the hair in the lint chamber great. Everyone asks me if it was worth the money and I say "Well Worth It!" We enjoy that we can throw a king sized comforter and it completely dries in in a little under 3 hours without me having to restart the dryer part like all the other dryer units I've had all these years. Wonderful unit to just throw clothes in before bed or before work and come home to fresh clean clothes.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for taking the time to share your great feedback with us about your new UltraFast Combo! We love hearing that it works well for your long-haired dogs and your king-sized comforter. It's sure to serve you well for a long time to come and we're here if you have any questions. -Kacie@GEA
- Pros mentioned:Energy efficiency, Ventless
Rated 5 out of 5 stars
Love this machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how convenient this is! Takes up less space, doesn't need to vent outside and uses a regular outlet.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 3 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved it but ultimately returned it. Definitely doesn’t dry as well as a traditional stand along dryer but not having to move laundry from one unit to another made up for that. I ultimately returned it because I have 3 pets and their pet hair was overwhelming the lint trap requiring more maintenance than I care to do. If I didn’t have pets I would have definitely kept it though!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your feedback and regret to hear you ended up returning your new unit. We do hope you were able to find another GE PRofile unit that worked out better. If we can help with anything in the future, we are here and happy to help! Dianna@GE Profile
- Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
Poor with drying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this a good machine. High tech,when comes to drying clothes they never fell completely dry. I love the fact that it a washer and dryer in one because the additional space that a washer or dryer would take up can be use for something else. The machines stop working after 3 months and needed an extra parts.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best combo yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best combo yet…I love the fact that I don’t have to switch the laundry from one machine to another. I can even operate it from the app…even when I’m away from home…
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Easier to do laundry, but you will need to sort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Start a load, then forget about it for the next two hours. I got into the habit of starting a load in the morning, and it's made it easier to keep up on laundry. It is very delicate on clothes. Very little lint is produced after each wash, so clothes will likely last longer. As for the downsides, you need to wash similar articles together, or denser fabrics will be slightly damp. It also takes longer to do laundry if you wait until the end of the week since it's only one unit. My partner insists on waiting for laundry day, and their hamper is always full. The washer does not have a large capacity and is suited for multiple medium-sized loads rather than a few large loads.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Lint filter
Rated 5 out of 5 stars
Great machine hardly cost to run it no vent no gas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine so happy I went with it. Ge and all dryer makers need to improve in the lint that gets past the filter. But cleaning it regular helps as it’s a heat pump and the cooling fins could get lint that passes the filter but it’s a great unit extremely happy
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
THIS PURCHASE IS A KEEPER!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this combo for almost a month now -- so far I love it! Easy to use plus it is installed in a hallway closet & the noise level is very low!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .It's so great to hear that you're loving it and that its easy to use! If you haven't done so already, make sure that you connect your appliance to the Smart HQ app, so you'll have the latest updates on features.
- Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Combo is a game changer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, intuitive settings and WyFy connection monitors cycles and maintenance needs. Laundry is perfect every time no matter the load contents or size. Ventless single machine is space efficient.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 4 out of 5 stars
Good, but different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer/dryer combo has been great, so far. However it is pretty noisy, especially when it first begins the wash cycle. The clothes seem cleaner than my previous machine, but the steamy dry feeling takes a little to get accustomed to. It feels damp to me especially towels.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - Thank you for sharing your feedback on your new GE Profile washer/dryer combo. We're pleased to hear that it's delivering clean results, although we're sorry to learn about the noise concerns and the steamy feeling you've experienced. Your satisfaction is important to us, and we appreciate your feedback. If the noise level continues to be disruptive or if you have any other concerns, please don't hesitate to reach out to our GE Appliances Consumer Service at 1-800-432-2737. We're here to assist you and ensure you have the best possible experience with our product. Thank you for choosing GE Appliances; we value your business. -Kacie@GEAppliances
- Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
MJH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more satisfied. Easy to use and program. One step. Clothes come out clean and dry. Great space saver.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ventless
Rated 5 out of 5 stars
GE All in one ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase i made ever , I live in apartment and to have the privilege of a cloth dryer is impossible due to the vent requirements , in last couple there was many options of ventless dryer but they all had problems, me and couple of my friends purchased deferent brands, and all our washers and dryers wast doing good as this one . after many years of waiting and struggling with other brands since it always broken, and takes forever lastly the came with this amazing all in one , Its great machine and very quick and has all the great washing options and the most important its ventless, thank you best buy for you great delivery and best service
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Other than De-Wrinkle - I love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the ease of this combo washer & dryer. It was weird at first as the clothes still seem damp. One pop of them and they are dry. I will say if you leave them in there and use the de-wrinkle cycle it is really bad. It does not work well.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Capacity, Energy efficiency
Rated 4 out of 5 stars
First combo laundry appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt delivery, large capacity, space saving, and no venting required.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave a review. Congratulations on your new Utrafast combo purchase! Our Combo is loaded with great features, so enjoy learning all it has to offer! If we can help with anything in the future feel free to reach out and let us know. All the best- Dianna@GEA











































