Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1509 reviews
(1,509 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Efficient and space saving
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! It fits great in my small condo and it’s relatively quiet. No more having to worry about switching the clothes over to the dryer, either. :)
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect.. just perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a child and busy lives, this makes laundry so simple.. no having to dispense detergent and no more forgetting clothes in the washer. We were able to put it in a closet with a simple outlet and water/drain hookups, no venting needed, no 220v (which would have required $400 of cable alone, not including labor)
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 4 out of 5 stars
Great washer, OK dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes the clothes very well, very happy about the washer part. The clothes come out smelling very well and clean. The dryer is OK, most of the time I have to use the More Dry option to be able to dry all of the clothes, if not they'll stay wrinkle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks so much for sharing your positive experience with your Combo, and we're pleased to hear that your clothes come out clean and smelling fresh. We appreciate your feedback on the dryer's performance and the use of the More Dry option. We'll be sure to share this information with our design team to explore potential improvements. If you have any further comments or questions, feel free to anytime - we’re happy to help. All the best! Lauren@GEAppliances
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Efficient and convenient machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient machine, the app notifies you 5 mins before the cycle is done, automatically uses detergent and softener depending on the load. It does take quite more time to dry, but you don't lose time in transferring your load from the washer to the dryer, it would start drying automatically once done (if you selected both cycles). Although the machine dries well, you will get a different feeling compare to previous dryers as this one uses a different technology, and occasionally you might have to add additional time to bulky items or when loads are bigger and mixed.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Who knew?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing makes my life so easy. It uses less detergent which saves some $ and it’s so nice to be able to start it while I’m at work to make sure my laundry is ready by the time I get home. While at times it sounds like a jet engine taking off, it’s overall quieter than my old gas stacked washer and dryer. It was so easy to install and the sensor dry is pretty spot on. Not to mention, I never thought I’d be so taken aback by how beautiful a laundry machine looks!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great all in one!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy set up and the app is a nice touch. Didn’t think we would use it, but it’s already come in handy.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you so much for taking the time to send us your review on your new washer/dryer combo. We are happy to hear that you had an easy time setting things up. We hope you continue to enjoy using it and its packed features. If there is anything we can help with in the future, please let us know. All the best! Dianna@GEA
- Cons mentioned:Drying performance
Rated 4 out of 5 stars
Compact Combo Washer/Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This compact combo washer/dryer does a great job. However, the combined washing and drying cycles take longer than conventional washers and dryers. Since everything is combined, you lose the ability to wash AND dry separate loads concurrently. It's OK for just one or two people, but would not be very practical for a larger family.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - Thank you for sharing your feedback on your new UltraFast Combo. We're glad to hear that it's doing a great job for your needs. Your point about the longer combined washing and drying cycles and the limitation of not being able to wash and dry separate loads concurrently is noted. Your feedback helps us understand the user experience better, and we appreciate your input. If you have any other concerns or need assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing GE Appliances! -Kacie@GEAppliances
Rated 3 out of 5 stars
Works but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this for quite sometime now. We have some concerns, concerns that GE will not do anything about. Vacuum out the filter housing at least once a week, something isn't quite right with it and you'll get caked on lint stuck everywhere inside there, and it's a chore to get it out of there. Look for it on sale, if you can get it sub $1500 it'll work good.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you further with this combo and gather some additional information. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Wow! Time saver!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! We have 14 people that live in our house and this has been so much better because we don’t have to worry about forgetting to put the clothes into the dryer. I will say if you’re gonna cram it full of clothes, expect a longer drying time, and I did read reviews to see that sometimes when the dryer is done, the clothes, feel wet but if you pull them out and shake them they’re actually not wet, I love the automatic detergent dispenser. I will definitely be looking for another one on a special deal.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency, Noise level
Rated 5 out of 5 stars
Love this All in One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this washer dryer combo. Its quiet saves space and doesnt need to be vented. There is a bit of a learning curve to use but once you learn its a breeze.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 3 out of 5 stars
It's not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work for me the washing and drying time is a long time to not see results
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help go over the average cycle times and offer tips that can help with the performance. We recommend checking to make sure that your combo is connected to the SmartHQ app and that any pending updates have been downloaded. Having the most current software version available ensures you're getting the best performance out of your combo. For an average sized mixed load, the cycle will last around 1 hour, 56 minutes. This can increase when additional settings are selected. We recommend checking out our article titled "GE Profile™ UltraFast Combo Washer/Dryer - Cycle Times" on our GE Appliances website to view more information about the cycles and for tips that can help with long cycle times.
- Cons mentioned:Drying performance
Rated 3 out of 5 stars
Perfect if you aren’t in a hurry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this machine and it has many pluses but ultimately I returned it after 2 months simply bc of the length of time it took per load. I loved how little soap it used and how clean everything came out. Loved the size load I could run with room to spare. 3 sets of queen sheets no problem. However, one load took an average of 3 hours to wash & dry and if clothes had any polyester in them they were far from dry. The concept is awesome and I loved having the extra room in my laundry room but seeing that I run 3-4 loads a day it wasn’t the best for this household.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you returned your Combo. We appreciate the valuable feedback, that we'll be sure to pass along to our design team. We hope you allow us to work hard to earn your trust again in the future.
- Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the product! Only downside to it is doing heavy loads/ or really bulky bedding it doesn’t always get it dry on the first go. Have to run just the dryer side twice. Otherwise it works great! We love it. Takes up less space in our house and don’t have to worry about moving stuff over to the dryer. Low on electricity cost too.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Takes some getting used to - Great overall
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great machine, makes washing and drying convenient. After having for over a year just a couple of things to point out. The lint catching system needs constant attention and needs some better tools for cleaning out all the lint that gets stuck inside the machine. Bottom drainage for maintenance would be nicer if it was about an inch higher than where it was to get a decent pan to catch the water in. Getting used to the drying system takes a while but once you get used to it its great.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Game changer for laundry day!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit hoping to save some space while sacrificing a little bit of convenience. Boy was I wrong! This beast was a surprising miracle device that has tech that will change laundry day forever. Yeah, it takes 2 hours per load, but i'm not stuck at the house for 2 hours to switch machines. I can wash and dry a load and NOT be stuck waiting to swap machines. Thats a HUGE window that allows me to head out and get lunch, shop, etc. When I get back it's washed, dried and ready for round 2 (or 3). A side note, do NOT try and save a buck and install it yourself, this thing is HEAVY.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for taking the time to share your first-hand experience with your Profile UltraFast Combo. We are delighted to hear that you are pleased with its performance and features. We do recognize how important your time is and love that you're able to spend it doing what you want to do. Please let us know if you have any questions or concerns as we are always happy to help. Kind regards - Vikki@GEAppliances
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Recommend for the space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed extra space in laundry room. I was looking at the GE all in one for some time. I finally committed. I really got it for the space but man this machine exceeded expectations. Laundry comes out dry as long as you clean the lint filter after every wash. Clothes come out smelling clean and soft. Its quieter than our last washer and dryer. Again no issues so far I would recommend.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
The best financial decision I ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my small apartment and I’ve never felt more happier to do my laundry than now. I can put my clothes in before work and come back and everything is nice a dry. At most it take 3 hours to wash and dry, but that’s still half the time than when I had another washer dryer combo. And the auto softener/detergent dispensers are the best features, just load up the liquids and it uses the proper amount every single time. There’s a lot I can go on about, the app feature, the easy maintenance, electric efficiency, etc… This may seem a bit pricey but for what it’s worth, it’s a life changer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Technological Advancement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was, as I always am, skeptical of new technology. However, I am pleasantly surprised with this machine so far. I've run about 30 loads and cant find a con, only pros. I was worried because I dont dry all my clothes, no problem, there is a wash only option as well as a dry only option. I also love throwing the clothes in the machine every-night for the family and not having to remember to move it to the dryer. Just one button and the clothes are dry. Love doing this at night and waking up to clean dry clothes. Since you dont need a dryer vent (magical)-you can place it anywhere. Even in your walk in closet (dream come true). I also am impressed with how much detergent and softener this machine can hold. No more messy bottles. And since it uses just the right amount- I am saving money on detergent. No More Waste. I was also skeptical about the microban ring around the front load as my old one use to get moldy dirty and mildewish. But since this dries too- the microban ring stays dry and mold free. It does collect some lint every 12 washes or so but its super easy to remove now. Really awesome invention. I'm glad I bought it and wont be going back to buying separate washer and dryers ever again. Also, I was not paid for this review. This is just my personal experience after buying this at the suggestion of my best buy salesman. We are a house of 4 humans, a service dog and a cat and its working great for us.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Wow, we sincerely thank you for your stellar review! It is wonderful to hear that our revolutionary Ultrafast Combo is making such an impact in your home and that it helps your family wake up to clean, dry clothes. Thanks for choosing GE Appliances for your home and feel free to reach out anytime if there is anything we can assist with. Have an amazing day! Lauren@GEA
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Just right for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this machine. It's just right for me, I don't need to wash and dry simultaneously like a busy family would.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Fantastic technology!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. The power cord uses a normal outlet and as long as you have a hookup for hot and cold water and a drain, you could hook it up in any riom in the house. Its very quiet, notifies you by phone when your load is finished if you need to leave it unattended, smart dispenses fabric softener and detergent as needed so you all you have to do is load the clothes, hit start and forget it till youre ready to pull them out.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend











































