Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1510 reviews
(1,510 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great all in one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having both combined. Easier to do laundry. Would never go back to having two units. Mote room in laundry room. Fits king comforter.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're loving the convenience the Combo offers! We strive to make sure our products are made of the best quality for our consumers. Make sure you download the SmartHQ app to take advantage of the smart benefits, and to keep the software up to date to ensure the best performance from the unit. We're confident the Combo will continue to be a great addition to your home for many years! -Don@GEAppliances
- Cons mentioned:Drying performance, Weight
Rated 1 out of 5 stars
Twice as long to wash&dry clothes, hard to clean,
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this washer-dryer Combo. It takes twice as long to do laundry because you can't have clothes going in the washer while a load is in the dryer. The sensor dry doesnt get the clothes dry. I have to do timed dry on 1.5 hours. The gasket around the door collects lint and hair, and it is too hard to clean it off. It also has little openings in the gasket that are impossible to clean. Lint collects in the opening in front of the lint trap. The opening is too small to fit a vacuum in. It's so heavy, I cant move it 2 foot over. I thought I would warm up to it, but I haven't. I wish I had just gotten a regular washer and dryer. Returning it would have been a nightmare because it's so heavy.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you are having this experience. We want to help! It sounds like you are needing a Software Update. Please reach out to us via a private message on social media with your model and serial number, address, email and phone number. We would like to assist you further because we know you will love it! We look forward to hearing from you soon. Joyce@GEAppliances
- Cons mentioned:Weight
Rated 5 out of 5 stars
I’m in love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I could be in love with an appliance, but I certainly am with this one. I highly recommend it! The one thing I would tell people that are considering it, is to make sure to get it installed because IT IS HEAVY! Took 3 men to get it on the pedestal and put in place. If we sell our house….it’s staying!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 1 out of 5 stars
Terrible Delivery/Install Process
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We would've loved to review this washer, but unfortunately Best Buy made that impossible. Their install tech was hands down the most insulting, rude, potentially incriminating person I've ever encountered (especially within my own home). Immediately greeted me with attitude and disrespect at the door. Had an issue with bringing it up 1 flight of steps (we have upstairs laundry - was told that's OK at the store). Had an issue with removing old washer/dryer down the steps (that we paid for). Then tells me it won't fit (impossible, it's as wide as our current washer and it's replacing both our WASHER AND DRYER). Then refuses to do anything due to "corrosion" on our hookups and tells me they will not install it unless I get all my hookups replaced (there was minor surface corrosion present on the valves not in any way affecting the function). The best part? When I'm basically pleading with the guy to help me in any way he can (we've been without laundry for 2 weeks) – he walks away from me mid conversation, through our house, and drives away. Then when I tried to call and cancel, he marked it delivered into our garage (presumably out of spite). So now I have a $2k washer that's potentially missing (or stolen), a huge mess on our hands, and STILL NO LAUNDRY FOR MY FAMILY. Not even remotely the type of service I'd expect when paying $2400 out the door for the appliance, delivery, installation, and haul away. If you need installation for any appliances, RUN RUN RUN RUN RUN FAR AWAY from Best Buy.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear about the trouble you've had with your delivery and installation. We apologize for the inconvenience and disappointment you've experienced. Please reach out to Best Buy directly, by calling your local store, to further discuss your situation, as they are best equipped to assist you in this case. - Julia@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Profile Combo washer/dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is the coolest appliance I’ve ever purchased, It has a very large drum. It automatically transitions to the correct drying cycle after the wash is done. The controls are high and easy to use. The detergent and fabric dispenser holds up 32 loads and sends a notification to your phone when it needs to be refilled.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance, Lint filter
Rated 1 out of 5 stars
JUNK!!!! PLEASE DO NOT BUY!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! What a complete waste of $2800. Purchased in sept of 23. I have already had it serviced once for the pump being covered in hair. Now the dryer part in inop and lint is literally every inside of the machine. Lint trap as cleaned and maintained after every use. I feel like this could be a fire hazard! So now here are and I gotta wait for service again! You’re paying $2800 for a boulder that remember a washing machine! STAY AWAY FROM THIS!!!!! I really wish there was a way I could get my money back or even exchange for something that works properly.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you could please send us a PM/DM on any of our social media pages with an update and please include this review as reference. We are more than happy to look into this further for you.
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
We like it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our laundry room is really small so we now have more room with only a single machine. We really like this machine. It does dry differently than a regular dryer leaving some items a bit damp or damp feeling. Other than that, it cleans well and with the Wi-Fi connected will tell you when it is done.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Ventless washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer/dryer came extremely well packaged in perfect condition. I’m looking forward to using it soon
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Lint filter
Rated 5 out of 5 stars
GE Washer Dryer Combination
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have been very happy with this washer/dryer combination. It has a lot of nice features that work well with the app when you get it setup. You just have to be diligent about cleaning the lint filter for it to work properly. It's amazing how you shake clothes that feel slightly damp a few times and they are then dry
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great combo machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a space saver. Easy to install with no venting. Plugs ibto a standard outlet. The dispenser feature nakes it much easier. A typucal liad takes about 2 hours from start to finish. Norifications on my ohobe when the load is finished. Very quiet when running.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
My new favorite appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine and how well it performs both the washing and drying functions. It’s a game changer for me. I would wash clothes and it would take hours before I would throw it to dry. Running around with two small kids doesn’t leave much time. I know once I throw stuff in it will be washed and dried. Love it!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Lint filter
Rated 5 out of 5 stars
All in all, the all in one is great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the simplicity of not having to move the load from the washer to the dryer. The lint filter design needs some attention especially if there are pets in the home.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Washer/ Dryer Combo. Recommended 100%. For small space.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 2 out of 5 stars
No pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the smell of the clothes once washed and dried. It takes longer to do multiple loads of laundry. Overall not pleased
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your feedback! For ways to resolve the odor issue, check out the “Bad odor inside your Combo” troubleshooting section on page 30 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Rated 4 out of 5 stars
Love my new washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love nearly everything about this washer/dryer combo .. I don't like how it shakes so badly that I feel it all the way in my family room (we have a crawlspace). It seems to be balanced enough that I don't know why it shakes so badly at times .. but i do enjoy not having to move clothes from the washer to the dryer and then just get notified on my phone so l when it's all done!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're glad to hear that you love your new UltraFast Combo! We understand your concern with about the unit shaking excessively. Please make sure all shipping bolts have been removed using the instructions found in the "Unpacking the Combo" section on pg. 24 of the owner's manual. If that's not the case, we recommend you follow the troubleshooting steps under the "Loud or unusual noise; vibration or shaking" section found on pg. 28 of the owner's manual. Thanks for choosing to become part of the Profile family! Take care! -Don@GEAppliances
- Pros mentioned:Capacity
Rated 4 out of 5 stars
GE all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the space that it saves and all of the features! No more having to remember to change clothes over to a dryer. Convenience at it’s best!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes don’t dry as well because of controlled temp dryer and set up Bluetooth instructions are unclear without calling customer service for help. Otherwise a good purchase
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Washer dry combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a G E fan but this washer dryer combo may very well change my mind have use it several times. Love the idea that it’s goes from through dry in one easy step. Haven’t figured out wi fi yet but so far would recommend this machine
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Space saving/Easy to Use/Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer combo works like a dream! I was one of those people who ended up re-washing clothes because I would forget to transfer them to the dryer. No more! Easy to use, very intuitive, and it gets every bit of pet hair off of our clothes! Electric bill went down, too! Takes 2-2 1/2 hours to complete wash/dry cycle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello – thanks for taking the time to share your review! We’re delighted to hear that our Ultrafast Combo has simplified your laundry routine and helped you save space and energy. It’s wonderful to know that it’s not only efficient but also intuitive to use. If you ever have any more feedback or questions, don’t hesitate to get in touch. Enjoy your hassle-free laundry days! Lauren@GEAppliances
- Cons mentioned:Drying performance
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d recommend it but the drying does leave room for improvement. You need to add time.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend











































