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Customer reviews

Rating 4.2 out of 5 stars with 1510 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,510 reviews
  • Cons mentioned:
    Drying performance, Lint filter

    Rated 1 out of 5 stars

    Failed after 10 months.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend. Needs redesigning. Look up error code 353. Lint filter/fabric. Despite cleaning this filter every other day, as well as other maintenance, as well as replacing with new filter, getting the extended after market drying cleaning brush, this combo washer/dryer is only good for light duty. We are a couple with 6 dogs, and this device has failed us. There are a number of "work arounds" for this flaw, as well as several others by searching Youtube, etc., but annoying that you will need to call a service person to fix or learn how to pull this product apart yourself.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and dry the laundry right after and you don't have to take it out to put in dryer, we will be purchasing another when we pay this one off.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Convenient, space maker and worry free appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not so sure about making this big purchase for me, but its been worth every penny, moved from really old equipment to this hi-end machine. It was kind of heavy and had ti install it on second floor but still worth it, highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing’s first: the lint trap design is garbage and it will never not be annoying. Other than that, the unit is pretty nifty. I love the convenience of it and you’ll get used to your clothes feeling a bit damp for a couple min after the dryer cycle concludes, it’s great for no wrinkles. The trick is to pick the appropriate wash/dry cycle for the items being cleaned and the dry cycle will be pretty reliable.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for your feedback on your Combo! We're pleased to hear that, overall, it's working well for you and you appreciate its convenience. We understand your frustration with the lint trap design, and we apologize for any inconvenience. If you encounter any issues or have further concerns with the lint trap, please send us a private message on social media, and we'd be happy to assist you. We appreciate your insights and are glad to have you as a valued part of our Combo family. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I like all the things it does. It does what I need it to do. The wrinkle free setting is good and I don’t have to use an iron for my clothes. It dries perfectly. It’s worth the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shakes a lot and ate a pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shakes a lot more than my previous machine. My previous machine cost $50 used from Craigslist and could be carried by almost anyone. This machine cost $2500 and the two delivery dudes struggled to carry it 50ft. Also it freakin ate a pillow. Now I am nervous to put anything I like in there. That being said I still like the machine. Other than the violent shaking of my house and the pillow murder it’s pretty good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To ensure the best performance, please check that your Combo's software is up-to-date by checking the SmartHQ App. If it is updated and you are still experiencing shaking, take a look at an article on our website titled: "GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - EXCESSIVE NOISE OR SHAKING." Regarding your pillow problem, please send us a private message via Facebook or Instagram with your model and serial number, contact information, and more details about the issue. We would be glad to look into it further. GE_Appliances

  • Rated 5 out of 5 stars

    Would buy another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and convenient in regards to filling it up with all your washing liquids. You don’t have to swap laundry over. It automatically does it. The filters are washable and reusable. Big drum for cloths. So far a great machine only negative u can only wash one load at a time. U can’t have a load washing while other is drying so if u have a lot of laundry in does take twice as long. Now in saying that living in a 5 person house I would rather have 2 of theses then a set of standard washer dryer. Too bad u can’t get a discount for buying two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can put the clothes in and don't have to worry about transferring from the washer to the dryer. I also love that you can put auto dispense on and don't have to worry about the detergent or fabric softener. The only downside is that the clothes come out more wrinkled than a traditional dryer (despite taking them out quickly after load is done).

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend utilizing the Dewrinkle feature and/or the Wrinkle Care option to reduce wrinkles. More information on these features can be found on page 11 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page. For additional tips, you can check out the “Wrinkling” troubleshooting section on page 30 of the Owner’s Manual. GE_Appliances

  • Rated 5 out of 5 stars

    Combo washer and dryee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo! I love that I don’t have to switch over the clothes and if I forget or have stuff to do and need to leave the house, it’s completed by the time I get back home!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE profile all on one washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than pleased! Besutiful, efficent appliance. This machine does it sll. My clothing comes out perfect. It even has a dewrinkle mode. Very quiet and it is good looking. Love the led lights on the panel.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Spendy but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine on sale (something like 1100 off) and I’m definitely glad I did. It takes up less room than a typical 2-unit combo and it’s super user friendly. Dirty clothes go in, clean dry clothes come out!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your feedback and choosing the UltraFast Combo unit for your purchase! Such a great unit packed with some amazing features! We are happy to hear that you are pleased with the space, and it’s been doing a great job keeping up with your wash loads. We are sure this will become a fast favorite in your home! GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew did a great job carting away the old unit and installing the new one. Because its a combo unit, I now have the space of one machine freed up. It does seem to take a bit longer to dry, probably due to the dehydration process versus using high heat.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 2 out of 5 stars

    Great idea but needs A LOT MORE WORK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I did a lot of research and video watching (what was out there) before making this purchase. We were super excited about the purchase but it did not meet our expectations at all. We kept the machine all the way up to 5 days before we could return it trying different methods and hoping it would some how fix itself. But lets just say it did not..... The lent control was amazing but we were still seeing some stuff being able to bypass the filter and was a pain to clean and vacumm it out to make sure the unit would have a long life. The biggest problem with this unit is it TAKES FOREVER to wash and dry your clothes. Dont be fooled by the videos you watch thinking it is going to save you time. It would take 2.5 to 3 hours to wash a load that had jeans and t shirts in it. We had to run it with a timed dry because if you use the sense mode it always comes out damp and clothes super wrinkled. So we started using time dry to make sure our clothes were at least dry. Just got our new replacement which is the LG washer dryer stand up combo and it does the same load with the sensing in 1hr 40min. Yes you need to put the clothes in the dryer but everything was dry, not wrinkled and it was much faster. Save yourself some time and do not get this unless you are in very desperate need for space and you only have a 110v outlet with no vent.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Thank you for sharing your feedback regarding your recent purchase of your UltraFast Combo. We sincerely apologize that this appliance did not meet your expectations and caused inconvenience in your laundry routine. Your insights regarding the extended cycle times and wrinkling issues are valuable, and we appreciate your thorough evaluation of the product. We understand that efficient and effective performance is crucial when it comes to household appliances. It's great to hear that you found a more suitable replacement with the LG washer dryer combo. Should you ever have any questions or need assistance with any of our products in the future, please don't hesitate to reach out to our customer support team. We appreciate your business and hope to have the opportunity to serve you better in the future. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Mr Barton Kuck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that the system works and does not leak water over the floor we are happy with it. It is very quite and does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo it's easy to use once you get the instructions down, love that you don't have to full soap and fabric softner everytime ! The one thing I wish I would have done is have it delivered it is very heavy 300lbs even tough I used a dolly otherwise love it !

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this from Best Buy in Taylor a little over a year ago. It worked inefficiently for a few months, having to run the dry cycle multiple times to get small loads dry, and then the real problems started. Multiple error codes coming up, locking the unit, having to unplug it mid cycle to turn it back on and start over. When we could get the cycles to run all the way through, it would always come out with wet clothes. We have the Best Buy Total Tech membership which has been extremely time consuming and proved to be useless. They have been out to our home 6 times replacing multiple parts and it seems to be worse than where we started. They are now trying to refer me out to a third party because their technicians and GE can’t seem to figure out the problem and say “it’s working as it should”. Unbelievable really. Especially based on some of the other positive reviews. I would also like to add that these are small loads we are attempting, an outfit and towel from that day. I would NEVER recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Put laundry in & walk away. It's ready to fold when you're ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Works great washes great and I don’t have to worry about forgetting to run the cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome! In love with this machine. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 4 out of 5 stars

    All in one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been wonderful for a very busy household.

    I would recommend this to a friend