Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1510 reviews
(1,510 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
The best investment I have made
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in an apartment or have limited space, this is the perfect washing and drying machine for you. Clothes are left clean and you don't have to keep an eye on them.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
amazing appliance - super easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE. Took me a minute to get used to the feeling that maybe items weren't dry - but they are! As they say, shake the clothing out and you will see that everything is dry.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great Combo Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clothes come out dry but not hot. Reason for 4 star is there's a plastic smell that won't go away.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Once and Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this once and done washer/dryer....it takes a little longer to dry but the clothes come out wonderfully clean and dry with no need to move the wet clothes from one machine to another so that makes up for a few extra minutes of dry time!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to put a load in at night and it is already in the morning. Energy costs are lower at night. I am also using so much less detergent because it is only using what it needs based on the size of the load. I love, love, love this machine!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Washer and dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. Best decision i made for me and my family.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best Appliance in my house
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me so far its been amazing! Best appliance in my hiuse
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was everything I expected it to be I was extremely satisfied
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best appliance purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the best appliance purchases we have ever made. No more forgetting cloths in the washer and having to rewash. We got rid of the dryer and made shelves. Uses 120v so uses less electricity. We love it
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Bag For Your Biggest Buck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I JUST LOVEEEEE THIS WASHER/DRYER COMBO. Best and biggest invest I could ask for. It literally saved me from having to install a gas dryer vent into my new home. So grateful, I haven’t had any issues with the drying that most people say.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
My new combo unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the all in one feature and the fact that i can save energy costs and plan when I will do laundry. I live scheduling it to run overnight and wake up to it all done. I think the de wrinkle option may be at too high a heat for me. Otherwise very hapo
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 1 out of 5 stars
READ Before you DECIDE - DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine for our new house with high hopes. Unfortunetly, this 'All in One' machine promises a lot but does not deliver!. Washing and drying cycle were working fine in the first 2 weeks - taking 4-5 hours to complete single run. But gradually the cycle kept on increasing. By 6 week a cycle took 6 hours and even then the clothes came out a little damp. By week 7 the machine started throwing errors - Low water pressure. Even when the water pressure is good. I used just the drying cycle that now takes 4.5 hours ! JUST to DRY! This has been a bad purchase and I don't think GE technology is there yet. For any future buyers that are still deciding, I would recommend considering the traditional washer dryer and not make the mistake I made. I wish I could return this super expensive , almost good for nothing machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear that you're not entirely satisfied with your purchase. We have a few tips that should help your experience. We want to make sure that your unit has the most recent system upgrade which you can check through the SmartHQ app. You can find more information on how to do this by reading the article titled "GE Profile UltraFast Combo Washer/Dryer - Finding the Software Version ID" on our GE Appliances website under the support tab. If your clothes are coming out of a dry cycle feeling damp, we recommend giving the items a good shake as you pull them out of the dryer. Our engineering teams have found that the clothes may feel damp, but they're actually dry. Shaking your items will make them feel dry. If your unit is still taking quite some time to dry, we suggest looking over page 18 of the use and care manual which can be found in the "From the Manufacturer" section below this model. This page in the use and care manual describes best practices for loading your unit to ensure proper performance. If you're still having trouble after trying these tips, we suggest calling our GE Appliances Consumer Service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) for further assistance. Don't hesitate to reach out to us with any additional questions you may have. We're here to help. Julia@GEAppliances
- Cons mentioned:Drying performance
Rated 3 out of 5 stars
Undecided
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still on the fence whether this was a good choice. I love not having to swap loads. It holds soap and softener but only 50 oz. The dryer doesn’t work well. Clothes feel damp even after extra dry. The guide says this is a common “misconception” but seriously, they feel damp, I’m not crazy. I’m close to calling for service.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY!! MONEY PIT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had never bought this, wish I would have read the bad reviews, I thought ours would be different. Within the year of having it we have had a tech come out to fix something two times, and now it's currently not working and our warranty is expired for general things, these have been our issues- 1. lint passes the lint "trap" (a sad excuse for a lint trap) and goes into the blue things to the right of the trap (the heating coils? idk). Bought a shop vac attachment to clean it, and it's a PAIN. It's so skinny that like nothing fits in there and it's nearly impossible to control the shop vac attachment to move it to where you want. 2. Currently there has been NO LINT on our lint trap. What does this mean? That the lint is stuck in that shoot that is supposed to push the lint up into the lint trap. So we aren't using it currently. 3. There is SO MUCH MAINTENANCE to keep this stupid contraption functional. If you want to try to fix it yourself, good luck. 4. Lint/dog fur gets stuck around the blue seal in the drum constantly, and I feel like I need to pull it off and I BET there's pounds of fur/hair/lint stuck under that. DO. NOT. BUY. Please, save yourself the money, this machine is horribly made.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your combo needing to be repaired multiple times. We'd like to help out with cleaning the lint filter and with it not washing/drying. Similar to a traditional dryer, you will not be able to clean 100% of the lint from your combo. The combo is designed and tested to ensure great drying performance, even if there is a considerable amount of lint buildup. The amount of lint produced can depend on several factors, including the types of clothes/materials that are laundered and if any shedding pets are in the home. You can view cleaning tips by viewing our article titled "Advanced Cleaning Instructions for the Lint Filter Compartment" on our GE Appliances website in the support section. Please contact us directly for assistance with the combo not operating, send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Must-have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must-have! We are very happy with the machine! No more wasting time unloading our load from the washer and loading in the dryer. The load takes more time to wash and dry, but it is SO worthy! The best purchase this year!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Perfect for our small laundry room.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re happy with your Combo, and that it’s been a great fit for your smaller space! We’re confident the unit will continue to serve your needs well for a long time to come. Enjoy!
Rated 5 out of 5 stars
Great Job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noise, but does a great job and is very convenient
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 3 out of 5 stars
Great machine but it has flaws
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 16 months of use the auto softener dispenser doesn't work and the dryer is weak. I'm having to pay for BB to diagnose the unit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulties you're having with your unit. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the situation you're having. If these issues persist, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can check into this further. -Vikki@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
1 and done washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great unit that you set it and forget it the dryer is a little different at first because i expect it to be hot to gge touch it feels damp but it’s definitely fully dry…just make sure the setting are good and youll be set
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my machine. The size fits perfectly in my small space.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend











































