Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1510 reviews
(1,510 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit works great but highly recommends to anyone who is looking for a washer dryer that makes life so much easier especially if you don't like making. Lots of trips to swap out clothes. Shut up
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, easy to use very good quality and needs not much space
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
INFORMATION
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT CHOICE AND VERY HAPPY! IS EASY TO USE AND VERY EASY WITH THE APP. I DON'T HAVE TO WORRY ABOUT TRANSFERING TO DRYER. IT TAKE THE SAME TIME IF YOU HAVE INDIVIDUAL APPLIANCE.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 3 out of 5 stars
Finicky and impossible for owner to maintain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when it works, it's awesome. Breaks all the time, requires special tools to clean the lint out, requires someone to come out and tear it apart to clean the evaporators.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear of your experience with maintaining this unit. We would like to assist you with this combo and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that i dont have to transfer loads anymore since I always forget my clothes in the washer and have to rewash em the next day.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this machine for a couple of month and so far it is amazing
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Excellent investment!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a game changer! excellent energy saving machine. Does Wash and dry with no high power consumption. Can't go wrong with this. This is our 3rd machine for our multiple laundry rooms.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! It makes my laundry day far less complicated. Not having to move clothing between appliances is great!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 1 out of 5 stars
Problems at every touchpoint.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three gripes. One with Best Buy, one with GE, and the other with the delivery company. I purchased the GE Profile Combo and it was delivered by a pair of disgruntled delivery men that clearly hate their job. They sent two delivery people even though the unit is extremely heavy and there's stairs involved. When I went to hook up the unit, the hose attachment was completely destroyed. I called Best Buy and explained the issue. They told me I could replace it but would have to pay an additional $100 for delivery. Totally absurd. After about an hour on support chat, I was told that once the new unit arrives, I can call in again for a refund on the $100. Whatever, I just need a washing machine, so I agreed. The new unit arrived a couple of weeks later and it was the same delivery people... again only two. They told me they could not deliver it because it was more than a two person job. After another length of time on the phone, I finally had it delivered. Great. I can finally do all the laundry that was piling up. After about two months of having the unit, it started having issues. The clothes would not dry and the unit would end cycle in the middle of a wash. It got to the point that the end cycle would happen immediately after starting a cycle. GE sent a repairman out who had no idea how to diagnose this unit. After calling someone else, he told me that I need to replace the computer parts in the washer/dryer and that he would be back in 2 weeks. A week later, I receive a robocall from GE telling me that the parts are on backorder. I wait another 2 weeks and decide to call for a status update. They tell me that it's going to take another month before the parts are available. Absolutely absurd. I hope once my geeksquad warranty kicks in, they're ready for continuous repairs.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
G&E ultra fast 2-1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use and very tech I love it!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad that you're enjoying your lovely new Combo! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Be sure to download the SmartHQ app to take advantage of the smart features offered by this unit. We appreciate you choosing GE Profile for your home!
Rated 5 out of 5 stars
Washer/dryer combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used the machine yet but played a bit with the options on the dials
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
All in one washer and dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It's the best purchase I made ❤️. I wish it was bigger for my family only downfall.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 2 out of 5 stars
Avoid GE like the plague b/ their repair service i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I didnt have to deal with GE's garbage 'bodewell repair service' i would give this a decent review even with the fact the gasket ripped one month after the one year warranty expired. They have rescheduled the repair three different times and refuse to keep appointments or communicate honestly. The techs lie to protect themselves. This has been a paper weight for a month now. The two in one is convenient though. When it works.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are happy that you enjoy the combo and the convenience provides. We are however sorry to hear of your experience with our Bodewell technicians. We see that you are actively working with our Bodewell team, and we encourage you to continue doing so, as we are confident that they will get your combo back up and running as quickly as possible.
Rated 5 out of 5 stars
GE All in One Washer/Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant, yet simple. The all in one washer dryer combo is a breeze to use. I haven’t experienced any of the negatives others have described. A regular full normal load takes 2 hours 12-15 mins while a full set of heavy blankets may take an extra hour. The device sends notifications for everything, cycle complete, needs laundry detergent, fabric softener, clean filter, you name it. This unit basically allows for double the space due to no longer needing a stand alone dryer making it a must for any small space / smaller laundry rooms. Set up was a breeze, just follow the prompts on the screen upon powering up the unit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is easy to operate. Haven't learned all the advanced features yet. If you have things in wash that you don't want dried, remember to select wash only.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Frutipeebles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ademas que me ahorra espacio en el Loundry, el equipo me encanta. Definitivamente lo recomiendo.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply wonderful and I’m enjoying it very much. So easy to use.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Get used to the extra time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this combo unit. Our clothes seem to be cleaner. The pet dehairing feature is good, we have two goldens. The detergent and softener reservoir with auto dispensing is a clutter reducer. So much space savings from a double stack, great for my height challenged wife. No more venting heat outside the home. I will never own a different washer from this point forward.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 2 out of 5 stars
Do Not Purchase.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get this. After 9 months i do regret this purchase. There are a few things that are nice however the negative definitely out weigh the positives. Our clothes do not dry all the way using the sensory dry unless the load is very small. Our clothes come out wrinkled. I deep clean the washer twice a month and it has developed a moist order. Now it has stopped spinning. Thankfully its under warranty however its going to take 10 days for them to come out. A family of 6 without a washer for 10 days is going to be a struggle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Goodness! This is certainly not the experience we want you to have with your Combo. Thank you for taking advantage of your one-year warranty with us. We're positive that our technician will be able to get your unit working as it should. As you are waiting for your technician appointment, we do encourage you to ensure that your Combo is up to date. For assistance with this, you can view the article on our GE Appliances website called "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID". Also, if you've used bleach to clean your unit and are still having odor issues, we'd like to learn more and ask that you send us a private message on either Facebook or Instagram so we can gather some additional information and help in the best way we can.
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Quiet and efficient.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is quiet and efficient. It saves space by combining a washer and dryer in one. It does increase the humidity in the room it is in though.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend











































