Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 10886126
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Best decision ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading this of reviews, I bit the bullet and ordered the all-in-one. It gets clothes clean, dry, and static free in about 2 hours.
I would recommend this to a friendClean and Dry faster than Lucky Luke!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Clean and Dry in less than 2 hours without any intervention and with cell phone notifications. Make sure to clean well the filters after usage though.
I would recommend this to a friend2n1 washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever throw the cloths and go come back in two half hours completely dry just got to pause it to throw the dry sheets in
I would recommend this to a friendTwo in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Just if you install it yourself make sure you take the shipping brackets off the back or somehow it will try to walk away. Other than thati have had no issues with it.
I would recommend this to a friendWasher dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife and I absolutely love this item. People say it takes 4 hours! It does 2 in wash and 2 to dry! That’s what normal washer and dryers now take. I love the unit
I would recommend this to a friendWonderful solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine! Washes beautifully and dries completely! No venting just plug in and voila ! This perfectly met our needs where venting to the outside was difficult
I would recommend this to a friendIt’s amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been great! It really takes the stress off of having to remember to move clothes from the washer to the dryer in time. Hasn’t let us down one bit!
I would recommend this to a friendLove this machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this machine. It was a bit of a bear to get in because it is huge! However, hook-up took minutes. One of my favorite perks is receiving a notification on my phone the my laundry is ready.
I would recommend this to a friendHappy campers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. We are using it in our fifth wheel camper and it’s nothing shy of perfect! Takes about 2.5 hours for an average load. We also have 3 labs and it does great with the fur.
I would recommend this to a friendOne and done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning more and more about this beautiful washer and dryer combo. I love so much because I can have freedom to accomplish other activities while my items can wash and then dry on their own.
I would recommend this to a friendLove this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is the product excellent but the guys that delivered were so professional and helpful.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your kind words! We’re delighted that you’re loving your Ultrafast Combo, and it’s wonderful to hear the delivery team provided such professional and helpful service. If you’d like to share your positive feedback with Best Buy, their customer care can be reached at 1-888-BEST BUY (1-888-237-8289).
Washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes clothes are not all the way dry, I have to start the dryer. Only for a few minutes though
I would recommend this to a friendBest thing ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best thing I’ve bought lately! Love the duel washer/dryer. I do use the more dry button because I do love super dry clothes but the clothes comes out clean and smelling great everytime.
I would recommend this to a friendAll i one washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We hace had this for aviut four weeks. We love it. We have 3 kids and we are always on the go. This also us to start when we leave and just throw in the next batch when we get back
I would recommend this to a friendNOISE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Operates irradically and makes a lot of Noise during cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Given the concerns you're having with your Profile Combo, we'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances
- Pros mentioned:Energy efficiency
Terrible build quality and no support!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome on paper, 110v and ventless fit my bill as I was moving from gas so 220 wasnt available and the space saving was an added bonus. Fast forward 11 months of light use, the unit stopped dying as well and 13 months of use the pump went out. Resulting in service and parts charges almost as much as a replacement buget dryer!! No warranty support or manufacturer support from best buy or GE. This product is junk and should be avoided!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you have already tried service we ask if you could PM/DM us on any of our social media pages and please reference this review so we may look into this further for you.
Best purchase of 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase we have made this year! Out clothes are super clean and I never have to rerun the wash because I forget to move it to the dryer. I highly recommend it!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We are delighted to hear how pleased you are with your beautiful new Profile UltraFast Combo. It makes us so happy to hear you say this is the "best" purchase you've made this year and that you're finding your clothing are super clean. Please be sure to reach out to us again if you have any questions or concerns as we are always happy to help. Wishing you the best! Vikki@GEAppliances
Great idea, poor product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all-in-one washer dryer unit is a great concept yet didnt meet our needs or expectations. The unit is very large and is quite noisy. Our laundry room is on the 2nd floor of our house and the machine shook the entire floor as it wwnt through its apin cycle. Aside from being noisy and disruptive, the user interface is not friendly and counterintuitive. I did watch all the reviews about the drying of clothes; about how the clothes would come out damp and need a light shake to completely dry, but we found ourselves having to add extra dry tine. Then when adding extra dry time, the clothes would come out wrinkled and over dry. All in all, not a great experience and this is comong from someone who wanted this to be a great addition to our smart home lineup.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to hear about the issues you are having with your Profile UltraFast Combo and apologize for your disappointment and inconvenience as this is certainly not the experience, we wanted for you. We do have a couple of troubleshooting suggestions that just may resolve these issues. Let's start with getting you connected as a software update may improve your dry performance. On our YouTube channel we offer a great video titled: "How to Connect to the SmartHQ App" or you can contact our Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET for assistance. We would also suggest reviewing a support article we offer on our site titled: "GE Profile™ UltraFast Combo Washer/Dryer - Excessive Noise or Shaking". Let’s make sure all installation steps were carefully followed. If you follow these suggestions and continue to have difficulty, we recommend you to call our GE Appliances Service team at 1-800-432-2737 to schedule a service appointment to have your unit checked by one of our skilled service technicians. If you have additional questions or concerns, we encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do. Wishing you all the best! Vikki@GEAppliances
- Cons mentioned:Drying performance
Not a good start
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am serious contemplating retiring this and going back to Samsung. It was delivered today. It was set up, we downloaded the app and installed the updates and ran a load of clothes through. All in all the cycle to finally complete with some dry clothes took about 5-6 hours!!!! I was extremely excited for this, but if I can only run loads of 3-4 towels at a time and it’s taking 4-5 hours of drying time, it’s going to cost me more in electricity than just a standard washer and dryer set. Giving it one more chance tonight to run a load and if by the morning we still have these issues, it’s going to have to go. Great concept but so far it’s not meeting the hopes I had for it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are saddened to hear about the difficulty you are having with your Profile UltraFast Combo. The experience you have described Is not at all what we've come to expect to hear from our new Combo owners. You mentioned having installed a software update. We recommend checking to see if an additional update is needed to optimize the wash and dry performance. If this does not resolve the issues you were having we encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do reach out. We look forward to hearing from you. Kind regards - Vikki@GEA
GE Ultrafast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Never have to worry about moving clothes over again, we use the delay to start a load overnight and be finished around when we wake up
I would recommend this to a friend