Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1510 reviews
(1,510 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 5 out of 5 stars
Love it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Cleans clothes better than our old LG washer and separate dryer. Also, I’ve found that it dries faster as well over all A+
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
So grateful….!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pleasure buy in Best Buy incredible lows price I can’t wait for buy more things for my home and people work in Best Buy are so kind thank u guys…
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Charleen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love this washer, I researched these combos fo a long time and GE Profile won everytime. I just love how it works.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great space saver. Washer works great. Dryer is slow but being the type it is i expected that. It makes up for it by allowing us to run it at night and at work. We love ours!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Washer dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to shake the clothes because they are damp and many times I have to dry them longer in addition to the filter because the fluff stays inside and you have to remove the water from the bottom of the washing machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please make sure you have the most updated software version. We have an article with details on checking the software on our GE Appliances website, titled 'GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID'. You can view that by looking up the title and clicking the 'Support' tab. We also have details on what to check for a drying concern on page 27 of the manual, linked here: https://files.bbystatic.com/4oYRZ2W8cc%2FTSKPYcLuKKA%3D%3D/Owners%2BManual%2Band%2BInstallation%2BInstructions If you're not able to solve this concern, our service department is available at 1-800-432-2737.
Rated 5 out of 5 stars
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this technology would’ve been around 20 years ago. They have revolutionized washing and drying clothes and made it so much easier to wash clothes.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Nice product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product It's been working just right,its a state of the art.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
Piece of sh__
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energy star my butt. It takes 5 hours for this machine to dry a small load of work clothes. Contacted GE and tried to get a repair man. A GE certified repairs man told me he doesn’t work on this unit
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your experience with your Profile Combo and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@GEAppliances
Rated 5 out of 5 stars
Save time and space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ooking dorward to get ir delivered. We are excited to reduce the space that 2 machines took in our laundry room, not to mention the time saving by throwing all at once and get it all done
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
GE WASHER DRYER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes way too long to dry laundry. Returned the unit to go back to separate washer and dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to provide clarification on how the unique, fast airflow system and ventless technology operate. Warm high-speed air extracts moisture from your garments to gently dry the load with less heat. At the end of the cycle, certain items and the air inside the unit may feel slightly humid due to the airtight seal. This is normal operation. If you remove the items and simply give them a quick shake, they’ll feel dry in seconds. There are some factors that can extend the dry time; for example, if the lint filter is full or the load is improperly sorted. Further information on this can be found in the troubleshooting tips on page 31 of the Use and Care Manual which is located in the "From the Manufacturer" section of this product page. If needed in the future, we're always here to assist and ensure you get the most out of your new appliances.
Rated 5 out of 5 stars
Ge washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and love the combo washer dryer and the room it saves can do a load washed and dried in a hour and a half
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
No one will fix if it breaks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this without an extended warranty!! Ours spit out an error this past weekend, Fault Code 18. It flooded our laundry area. GE won't come service it because it's outside the one year warranty (we bought it 19 months ago!) and no technician in the area (SF Bay Area) can come fix it because it's too new. GE has terrible customer service. All this money on an appliance that is supposed to be state of the art that is now a giant steel brick. Be sure to buy the longest extended warranty you can get if you decide to buy this anyway so you don't end up like us.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you letting us know the situation and we're sorry to hear that you're experiencing this issue with your Combo. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Rated 5 out of 5 stars
SPACESAVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE ONLY ONE UNIT WAS TOLD THE DRYING TIME WAS BAD BUT MINE IS GREAT ALSO I FEEL LIKE IWAS USING TO MUCH SOFTNER AND LAUDRY SOAP THIS MACHINE USES ONLY WHAT IT NEEDS I HAVE NO REGRETS
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, doing laundry is no longer a nightmare or a waste of time. I take out the clothes without wrinkles, I just hang them up.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient, i get notified through my phone when laundry is out and leaves my clothes smelling anazing and leaves it cleaner than most machines, planning on getting a second one!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hey - Congratulations for having purchased what we believe is the most amazing product introduced this year. We are thrilled to hear you are so pleased with your new Profile UltraFast Combo that you plan on purchasing a second unit. We'd love to hear from you again and hope you will keep us updated. Wishing you all the best! Vikki@GEA
Rated 5 out of 5 stars
gotta love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of it! an all-in-one is a great idea!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
A nightmare
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve already had to have it replaced twice and now the third one is failing. Nobody knows how to service it and working with GE is nearly impossible. I can’t believe this is still on the market.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number. -Arnesha@GEAppliances.
Rated 5 out of 5 stars
I love this machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes laundry hassle free. No more loading and unloading. Simply toss it in pick your settings and start. It really impressed me how clean and dry my clothes came out.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
Broke in 4 months!! Doesnt dry well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure how people have great experiences with this machine. It was a nightmare for me… first month was good.. then the dryer part of rhe machine broke.. and even if you have best buy extended warranty you still have to go through the manufacturer before they can fix it.., so basically your first year of extended warranty is covered by best buy… long story short dont get this product
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We would like to gather some additional details about this matter. At your earliest convenience, please reach out to us on any of our social media platforms via private message with the complete model/serial numbers of your Combo, pictures if available, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Kind regards. -Don@GEAppliances
Rated 5 out of 5 stars
Shockingly good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this for my mom who has aleays loved hangkng out the wash ans ahe LOVES it. A truly impressive machine - so much so im consiyone for myself.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend











































