Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 10886126
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
GE profile review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really awesome. NO venting needed, 1 unit, no special outlet. The technology is awesome the app is really cool too.
I would recommend this to a friendWasher/dryer combo technology perfected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology. Works perfectly. I've owned other washer/dryer combo units and they are nowhere near as effective as this one. Well done GE.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thanks for the amazing compliment and being a valued GE Appliances customer. We are so happy you are enjoying your new unit and that it has been working great for you. We hope you continue to be impressed with its packed features and it helps make doing the laundry so much easier. If there is anything else you need in the future feel free to reach out and let us know. All the best! Dianna@GEA
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just how it says. Its been a game changer. Have had no issues, has worked exactly as advertised
I would recommend this to a friendThis combo washer/dryer is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this combo. I have so much space in my laundry room now. The clothes come out beautiful. You just shake and fold.
I would recommend this to a friend- Cons mentioned:Drying performance
Most expensive mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse and most expensive appliance purchase ever. It never dries the clothes well and I even put the more dry option. I have to put it another 15-20 minutes at least. The fabric softener is not coming out of the smart softener section or the regular section. the worse is how wrinkled the clothes are even when putting the wrinkle care option.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This is not the experience we wanted for you and your family and would like to help! Software updates are key in proper drying and also will help with wrinkling issues too. The most current software version is 45.0.8.0. Please confirm you have this version. If you still have issues, please reach out to Bodewell Service directly by calling 1-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Exchanged for the LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawbacks for me are.. 1. The filter 2. Rubber gasket 3. Very loud I recommend you read reviews and look into the 3 mentioned prior to purchasing.
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you exchanged this unit. We work hard to meet the expectations of our consumers, and we will be sure to share your feedback with our design and engineering teams to see how we can improve in the future. We hope to be given a chance to earn back your trust in our brand in the future.
Love our washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever!! Put the clothes in dirty and they come out clean and dry, no moving wet clothes! I love it!
I would recommend this to a friendI don’t love it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is cool but it doesn’t dry that well. And things don’t come out of the dryer fluffed up. Clothes have a different feel, not as soft. More like it was line dried.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend making sure that your software is up to date, as that may improve drying performance. Next, search for the article titled “GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete” on our GE Appliances website in the Support section. This article gives several ways to improve drying issues. If those don’t resolve the drying concerns, service may be needed. You can schedule service online by visiting the GE Appliances website or by calling 1-800-432-2737.
Works great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I like not having to transfer the laundry after the wash cycle. Takes up less space than my previous washer and dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're delighted to hear that your Combo is working great for you! It's fantastic to know that you're enjoying the convenience of not having to transfer laundry between cycles and that it's saving space in your home. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our product, and we hope it continues to meet your laundry needs efficiently! -Kacie@GEAppliances
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this combo. Put the wash in and comes out dry. Perfect for people who forget about laundry.
I would recommend this to a friendAll in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love that i can put the laundry in and forget until its done. I get notifications when its done so it doesnt sit in there
I would recommend this to a friend- Cons mentioned:Reliability
Waste of time AND money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 6 months, has been broken for 4. Customer service sucks, GE won’t return or exchange. It takes weeks to get a repair appointment and they mess it up most of the time. And it’s too heavy to just move out of the way to put a spare machine. This is the most regrettable purchase I’ve ever made.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We sincerely apologize for the challenges you've faced with your Combo. We understand your frustration, especially as you've owned it for 6 months and it has been broken for 4 and want to assist you promptly. Please reach out to us on social media with your full model and serial numbers, and any pertinent details. We're committed to resolving this matter for you. -Kacie@GEAppliances
Well designed machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great machine, manual and/or instructions for use are lacking and difficult to understand stand.
I would recommend this to a friendNot recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to point out two first-hand observations from having used this model before returning for LG washer and dryer: 1) Not being able to set the dryer temperature is a no-go for cottons and delicates. This unit shrunk half-dozen previously washed and dried shirts and active wear items in my old washer and dryer. The Eco Dry feature doesn't work. 2) If you have real family laundry, you will separate out bedding, colors/whites, towels and so on. Meaning, you can't wash a load while the previous is drying. This adds hours to overall laundry time. A no-go for a household. I would love to see a proper dryer with the heat-pump tech and full temp controls.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We hate to hear that you did not have the best experience with your Combo. While we strive to meet the needs of all our consumers; we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. We hope you allow us to work hard to gain your trust again in the future. Kind regards. -Don@GEAppliances
GE appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best on the market... my second purchase. Simply the best
I would recommend this to a friendThe best washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer/dryer. I love how modern is this machine and I can use an app.
I would recommend this to a friendGE Washer/Dryer unit with heat pump
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I have ever made. I do not know how I got along without this incredible washer/dryer unit. Absolutely amazing.
I would recommend this to a friendLove this new technology!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new tool for busy families! Just don’t forget to clean the filter or your clothes will not dry.
I would recommend this to a friendAll in 1 A+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. I never thought I’d find a washer and dryer that is so user friendly and effective for washing large loads with pet hair.
I would recommend this to a friendGE combo electric washer & dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this machine. It’s fun doing laundry now.
I would recommend this to a friendBrand response from GE Answers
Posted .This unit was designed to bring convenience to your laundry routine, making it more enjoyable. You can now wash and dry a large load of laundry in about 2 hours without the hassle of transferring clothes from the washer to the dryer. Welcome to the future of laundry and thank you for choosing GE Profile for your home!