Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 10886126
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Cons mentioned:Drying performance
GE profile not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible washer and dryer!!! Takes forever to wash and dry and it doesn’t even dry yo our clothes!!!! Unfortunately I can not return the machine because I passed my time and I barely hooked it because I waited to move!!! I spent so much on this thing and I am so highly disappointed!!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We sincerely apologize for the frustration you're experiencing with your Combo. We understand how disappointing it is when a new product doesn't work as we expect, and we want to assist you in resolving these issues. To improve cycle times, please ensure proper load sorting, maintain a clean pump filter, and check for software updates. If you need assistance updating the software, you can refer to the article on our GE Appliances website titled "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID." If these steps do not resolve the issue, please take advantage of your warranty by calling our GE Appliances Consumer Service at 1-800-432-2737. We appreciate your understanding and the opportunity to assist you. -Kacie@GEAppliances
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendcontact who is using it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter you have her number and email but you keep contact me. So it's great as far as I know
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We appreciate your feedback about this new Combo, and we're delighted that you purchased one for your daughter! We're sure it's going to serve her well for a long time to come and we're here if you or your daughter have any questions in the future. Thank you for choosing GE Appliances. -Kacie@GEAppliances
So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that just with 1 load all your loundry is done.
I would recommend this to a friendAll in one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Clothes are washed and dried in 2 hours.
I would recommend this to a friendGood price for that quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, Meet my expectations. Good price from BestBuy!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and amazing combo washer machine
I would recommend this to a friendI like it so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far. ,....................... ffggdfgg
I would recommend this to a friendGreat washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. I am Happy with this purchase.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We havent had it very long, but so far we love it!
I would recommend this to a friendBest combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine and it take some time to learn the machine
I would recommend this to a friendA miracle in the laundry room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything as advertised and more. Love it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks so much for your enthusiastic feedback! We’re pleased to hear that our Ultrafast Combo has exceeded your expectations and made laundry a breeze. If you ever have any questions or require assistance in the future, please don’t hesitate to get in touch. We’re here to assist you every step of the way. Thanks for being a part of the GE Appliances Family! Take care. Lauren@GEAppliances
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased from the store with the riser, picked up riser a few days later. Delivery scheduled March 8. Renovated the laundry room to accommodate the unit. New plumping electrical outlets buildout paint completed. Woke up to an Email on the 7th on the cancellation of delivery, took the day off. Contacted numerous people from costumer care with no help. Finally found out the unit was on back order about 10pm that night. Told units would be in stock on March 17 and scheduled for delivery on March 22. Today March 21 followed up on status called costumer service to find out the delivery was cancelled and still on back order asked to speak to a supervisor with no luck. Back order delivery date now is May 21 . Offered a comparable unit. No comparable units to the GE. Asked to speak to the store manager where purchased. Waiting on that still very disappointed on GE Best Buy customer service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you've had some trouble with your delivery. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance.
Cheers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and my wife couldn't be much happier with it
I would recommend this to a friendEasy to use. Awesome product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. This is the best purchase I've made this year.
I would recommend this to a friendOwner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new washer already! So happy I went with GE!
I would recommend this to a friendGreat appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase I've made in a long time.
I would recommend this to a friendVery nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it. Love it. Love it. Love it. Love it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new Ultrafast combo unit purchase! We love that you took the time to express your excitement. We just know this unit will continue to impress with all its packed features! If we can help with anything else in the future feel free to reach out and let us know. All the best! Dianna@GEA
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale! Great price and it definitely works.
I would recommend this to a friend- Cons mentioned:Drying performance
BUYER BEWARE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this machine less than a year it has been awful , clothes are never dry. We have done all the recommend cleaning.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have not already done so, we encourage you to connect the Combo to your WiFi and our SmartHQ app. Doing so, will provide us the chance to provide over-the-air updates which may not only improve dry performance, but it may also allow for the addition of great new features. If your concerns are not remedied by the update, we recommend calling GE Appliances Service at 1-800-432-2737 to schedule a service appointment to have the unit properly diagnosed and repaired by one of our highly trained service technicians.