Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 10886126
Customer reviews
Rating 4.2 out of 5 stars with 1509 reviews
(1,509 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
GE Washer/Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a space saver. Really nice appearance. App is great! Worry free washing. Can put a load in and walk away because it will start drying the load after the wash!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente. Washer and dryer, so fast, the clothes is dry to the end that’s the worse thing I was worried about, and this machine is very good
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 1 out of 5 stars
Horrible!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please go on youtube ans watch all reviews and research all possible reviews online. I had a terrible mistake buying this. Initially the machine takes forever to wash and dry and after a fewonths it will stop drying all together and lint makes a big mess in the drum. I hae total tech supposed but their appointments are always one to two weeks out. The first appointment was to see what it was doing but no one in their staff knows how to fix it so im still waiting on another appointment two weeka from now to see ehat they plan to do. Meanwhile, i dont habe a working washer/dryer. Dont buy it!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you're not having the best experience with your Combo. We understand the frustration and disappointment that was caused by this situation. Please PM/DM us on Facebook or Instagram with a copy of your review, any service confirmation/case numbers you may have, and the model/serial numbers of your unit so we can investigate further.
- Cons mentioned:Lint filter
Rated 5 out of 5 stars
No Fuss!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Gets the job done with no fuss, but be sure to clean the lint filter after every cycle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Worth the pay! Must have laundry for everyone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say it is expensive for most of us BUT it is worth the pay! Been usung it for a month now and it does a great job all the time! Wrinkle Free ✔️ Save Time ✔️ Save Energy/Electricity ✔️ Dry Perfectly ✔️ Happy ✔️ Satisfied✔️ Very convenient ✔️ Space saver ✔️ I like the idea that can connect to wifi and control it over the phone as well! If you always busy and have no time to do your laundry this is perfect for you!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ventless
Rated 5 out of 5 stars
Perfect for small space or apartment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic. Short dry times for a combo unit. No need for a vent and plugs into a standard outlet.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Just WOW!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is absolutely AMAZING!! No Joke.... My clothes have never felt better!! HUUUUGE SHOUT OUT TO LG!!! You have managed to make the worst chore in the house sooo much better!!! Ill never be able to go back... Seriously!! This whole no static thing, completely changes the way your clothes feel! Just wow!!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Excellent 5 star
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ım very happy to bought this machine. I highly recommend it!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Life changing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to imagine how convenient this combo is until you experience it. This was an amazing purchase
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
The future is now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I mean that. I watched so many videos on this and read all kinds of reviews... This thing was the "it sounds too good to be true" exception to the rule. It washes well, treats clothes better, and dries without swapping loads. As long as the filter is clean and the maintenance is performed, this thing is just genius in motion.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 5 out of 5 stars
One and done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , the only issue I have is sometimes it takes a bit longer than expected from start to finish
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So easy to use and works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and much more convenient! Love the auto detergent disperse feature and washer/dryer combo!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
LOVE it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. VERY simple to install. Easy to operate. Works great. Looks good.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente and practice save space water and power all in one machine
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance, Lint filter
Rated 1 out of 5 stars
Do not buy it’s terrible, and a waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing I’ve ever bought in my life it doesn’t dry clothes has lint scattered all over it doesn’t keep the lint in the lint filter, and there’s water all over the floor when you open it, it’s also very loud
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We are deeply sorry to hear about the issues you've encountered with your GE Profile UltraFast Washer/Dryer Combo. We'd like to help! Please send us a private message on any social media platform so we can gather some additional information. We look forward to hearing from you soon. -Kacie@GEAppliances
Rated 5 out of 5 stars
Combo machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing machine! On the large side but it’s a beautiful machine!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for your feedback! We're delighted to hear that you find your Combo to be amazing and beautiful. It's great to know that you're enjoying its features. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Happy laundering! -Kacie@GEAppliances
Rated 5 out of 5 stars
Verry happy with the purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good the technology is there. The only thing is if you put too much clothes it wont fully dry them. But otherwise nothing bad to say. I love that the machine sends me a notification to my phone when its done and not having to change the washed clothes to a dryer is 10/10 for someone with a bussy life like mine
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for expressing your excitement with your new Ultrafast Combo unit! We love that this unit has provided the added convenience for you and you have found the app to be easy to use. You also want to make sure not to stuff the drum too tightly with clothes so you can get the optimal drying out of your unit. If we can help with anything else please feel free to reach out and let us know. Take care- Dianna@GEA
Rated 3 out of 5 stars
Compact and convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We initially received a broken unit and it took over 3 weeks to get a replacement. Once the new unit was installed it was exactly what we wanted. It is a bit noisier than expected but it is very convenient not having to switch out laundry. I would recommend the unit for someone with them at its base. It’s a full-size washer and we’ve been able to run full batches without a problem.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to hear you had issues with your initial Profile UltraFast Combo. This is not the experience we wanted for you and apologize for any disappointment or inconvenience you may have felt. We are delighted the new unit is working well. The Combo has shipping bolts, brackets, and spacers that keep the wash basket secure during shipping. They are located in the rear, and need to be removed before using the appliance. These are the parts that need to be removed:
4 bolts, 4 plastic spacers (including power cord retainers and rubber grommets), 2 brackets and the screws fastening them to the Combo. For step by step instructions, your Owner's Manual is your best resource. If you prefer video instructions, our "Front Load Washer - Shipping Bolt Removal" video will take you through the steps. If the shipping materials were not removed as directed, the unit may operate at a higher sound level. We hope this is helpful. Kind regards - Vikki@GEA
Rated 1 out of 5 stars
Gave up after 3 units
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what to say. We had a brand new unit. We REALLY wanted this to be good. However, every time it would do anything with water, which it does many many times per wash cycle, when the water is cut off it would sound like a gun shot in the house (like a .22lr, not something crazy). It would do this 20-25+ times per wash (never actually counted, but it's a lot). So, Best Buy replaced it. We still had the problem. Best Buy offered to replace it again. The problem is still there. However, not wanting to believe three units could be bad in a row, I turned down the faucets very low. Like a quarter turn. Still sounded like a warzone. Then I installed water hammer arrestors and only had the faucets open a quarter turn. Still no glory. So, we finally gave up and will be returning this for a normal washer and dryer combo. There's definitely an engineering problem with these units and how they shut off water. Thank goodness for the incredibly awesome customer service of Best Buy for doing everything they could to remedy the situation.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're awfully sorry to head that you've had this experience with all 3 of your Combo's. We truly appreciate your detailed feedback and the efforts you took to resolve the issues. It is disheartening to hear that despite our attempts to address the concerns, the problem persisted. Your insights into the engineering challenges are invaluable, and we will ensure that this information is shared with our product development team for further review and improvement. We also want to thank you for recognizing the efforts of the customer service team at Best Buy. If there is anything else we can do to assist you or if you have additional feedback to share, please do not hesitate to reach out. -Kacie@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Space Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use and space saver. Don't have to remove clothes after washing.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend










































