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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1495 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,495 reviews
  • Rated 5 out of 5 stars

    Love the two and one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the two in one makes things alot easier me and my wife love it.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time, Reliability

    Rated 1 out of 5 stars

    Washes great, drys poorly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace pump with in two months of buying, it doea not dry very well. Would not recommend to larger families.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you had to have the pump replaced on your new ultrafast combo. We'd like to assist with the drying performance of the unit. At the end of the cycle, certain items and the air inside may feel slightly humid due to the air-tight seal. This is normal. Simply remove the items giving them a quick shake and they will feel dry in seconds. If your clothes still need a little extra drying, try the “More Dry” option to add more drying time.

      Also, be sure to update the software when needed. Keeping it connected to WiFi means you will always be notified through the SmartHQ app when software updates are available. These software updates can optimize your Combo's performance and address any potential drying issues.

      For more troubleshooting, please refer to the following article here:
      https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063822 GE_Appliances

  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Order it now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our combo for a month now and I’m obsessed. It makes my life so much easier. I love the fact that I can put laundry in before I go to work and turn it on from work so that it is ready when I get home. My clothes come out cleaner and with little to no dog and cat hair, which is something I struggled with using my old washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    No more moving laundry!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this all-in-one to replace our large capacity washer/dryer set with a gas dryer. The unit not only saved us space, it’s more energy efficient. We love that we no longer need to move laundry and the self-dispensing of detergent and softener is so convenient. The app also tells you when your load is done. I love this system more than I thought I would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Put laundry in & walk away. It's ready to fold when you're ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome! In love with this machine. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have about 15 loads through it and everything has been very good. if you overload it you may need to run it on timed cycle to make sure everything is very dry. super easy to setup, love that i can come back and have the load washed and dried. auto dispensing of softener and detergent is a large plus when you have kids helping with the laundry!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    “Load Sensing” nightmare - do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my second machine. I purchased my first in October 2024. It stopped working in August 2025. At that time, it was perpetually stuck in load sensing instead of drying so the clothes would all get washed, but the water wouldn’t get spun out, and it would not dry. But worse than that load sensing will run as long as you let it. So do not do a load of laundry before bed or before you go to work because you will come home in the machine will have been running all day. It’s really helpful in the app that they tell you how many kilowatt hours you’re using in a day just puts the knife right to the heart of how useless this machine is and how it actually cost you money. That coupled with the laundromat expense is phenomenal. October 2025 GE replaced it with a new machine same model. I’ve had the machine eight weeks. It’s doing the exact same thing. GE doesn’t look at it as a continuation of the first problem they look at it as a new problem. So they’re insisting on going through the hassle of trying to find a technician in my area who will come fix it… guess what nobody will come fix it. It weighs 318 pounds and requires two people to move it so technicians will not work on this machine because it takes two of them for one job and they’re not gonna get paid for two technicians on one job.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear of your experience with this combo. We see that you are actively working with our team to locate a servicer, and we advise you continue doing so to get this issue resolved as quickly as possible. GE_Appliances

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    My Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dinamic product. Easy to use. Also very quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Long dry but worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes thoroughly and fully dries everything, from shirts to towels. While the machine says there are shorter cycles, every load I have done, regardless of size or contents, has take three hours. Takes longer than a traditional washer and dryer, but still better than a laundromat. I’ll gladly sit through three hours to have clean clothes from home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the machine for a few weeks but so far we have been really impressed. It is really quiet, the app is great and we love the automatic dispense features. It is much faster than our previous ventless machine and it dries clothes really well. Maintenance has been straight forward so far and there are lots of video tutorials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and convenient in regards to filling it up with all your washing liquids. You don’t have to swap laundry over. It automatically does it. The filters are washable and reusable. Big drum for cloths. So far a great machine only negative u can only wash one load at a time. U can’t have a load washing while other is drying so if u have a lot of laundry in does take twice as long. Now in saying that living in a 5 person house I would rather have 2 of theses then a set of standard washer dryer. Too bad u can’t get a discount for buying two.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I really love this machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love it! Set it and forget it. I always forget to put my washed clothes in the dryer and this completely eliminates the problem!!! I will be honest, I hate GE products,..... but I do love this machine. It's making such a big difference in my life. It's sooooo heavy tho! We had to use a tractor to get it in the house. We installed ourselves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!! MONEY PIT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had never bought this, wish I would have read the bad reviews, I thought ours would be different. Within the year of having it we have had a tech come out to fix something two times, and now it's currently not working and our warranty is expired for general things, these have been our issues- 1. lint passes the lint "trap" (a sad excuse for a lint trap) and goes into the blue things to the right of the trap (the heating coils? idk). Bought a shop vac attachment to clean it, and it's a PAIN. It's so skinny that like nothing fits in there and it's nearly impossible to control the shop vac attachment to move it to where you want. 2. Currently there has been NO LINT on our lint trap. What does this mean? That the lint is stuck in that shoot that is supposed to push the lint up into the lint trap. So we aren't using it currently. 3. There is SO MUCH MAINTENANCE to keep this stupid contraption functional. If you want to try to fix it yourself, good luck. 4. Lint/dog fur gets stuck around the blue seal in the drum constantly, and I feel like I need to pull it off and I BET there's pounds of fur/hair/lint stuck under that. DO. NOT. BUY. Please, save yourself the money, this machine is horribly made.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your combo needing to be repaired multiple times. We'd like to help out with cleaning the lint filter and with it not washing/drying. Similar to a traditional dryer, you will not be able to clean 100% of the lint from your combo. The combo is designed and tested to ensure great drying performance, even if there is a considerable amount of lint buildup. The amount of lint produced can depend on several factors, including the types of clothes/materials that are laundered and if any shedding pets are in the home. You can view cleaning tips by viewing our article titled "Advanced Cleaning Instructions for the Lint Filter Compartment" on our GE Appliances website in the support section. Please contact us directly for assistance with the combo not operating, send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Works great washes great and I don’t have to worry about forgetting to run the cycle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most others I was very skeptical of an all in one, but GE has nailed it. No more waiting at home until the wash is done to put it in the dryer, no more fixing the machine because too much soap was used. You do need to clean out the filter after each cycle but that takes a few seconds. Super impressed and would give it more stars if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loooooooooove it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for 2 months now and I freaking LOVE it!! The clothes, bedding, comforter all come out dry. I love the ease of use with the detergent and softener. It has made life easier. I never have to worry about switching loads, which has been awesome! I’ll update if I run into issues down the line but for now, LOOOOOVE our new washer/dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointing Performance and Design Flaws

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE Ultrafast Combo appliance, enticed by its promise of efficiency and advanced features. However, my experience with this appliance has been far from satisfactory, marred by significant design flaws and frustrating malfunctions. First and foremost, the lint filter design of this appliance is utterly inadequate. Despite its purported ability to prevent lint and hair from accumulating on the condenser coil, it fails miserably in its task. I have found myself constantly battling with lint buildup, which not only compromises the efficiency of the appliance but also poses a potential fire hazard. It's baffling how such a fundamental aspect of the design could be so poorly executed. Additionally, my disappointment with the GE Ultrafast Combo escalated when the heat pump stoped functioning following a software update. While software updates are intended to enhance performance and address any existing issues, in this case, it had the opposite effect. The heat pump ceased to function altogether, leaving me without a crucial component of the appliance. The lack of durability and reliability exhibited by this appliance is simply unacceptable, especially considering its premium price tag. As a consumer, I expect appliances to withstand regular usage and perform as advertised. Unfortunately, the GE Ultrafast Combo falls short on both fronts. In conclusion, I cannot recommend the GE Ultrafast Combo to anyone in good conscience. Its flawed design and propensity for malfunctions make it a poor investment. Until these issues are addressed and rectified by the manufacturer, potential buyers would be wise to steer clear of this appliance and explore alternative options.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear this happened and encourage you to send us a private message on one of our social channels (Facebook, Instagram) with your contact information, complete model and serial numbers, service history and a copy of your review so we can look into this for you. GE_Appliances

  • Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    We like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our laundry room is really small so we now have more room with only a single machine. We really like this machine. It does dry differently than a regular dryer leaving some items a bit damp or damp feeling. Other than that, it cleans well and with the Wi-Fi connected will tell you when it is done.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 4 out of 5 stars

    Space saver-options- but dry time is long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really convenient- just really wish it dried a little better. It has so many options which is amazing but I haven’t found a way to make things dry in less than 90 minutes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We appreciate you taking the time to share your first-hand experience with your Profile UltraFast Combo. We are delighted to hear how pleased you are with the space you have saved and with all of the options available to take care of your clothes and other washable items. Given your concerns regarding the long dry times we recommend updating the software on your unit. If the software has been updated and the long dry times have continued, we recommend scheduling an appointment to have GE Appliances service check the unit by calling 1-800-432-2737. Our service team will be glad to check the unit to ensure it is operating properly. We hope this is helpful and wish you the best! Vikki@GEAppliances GE_Appliances

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