Customer Ratings & Reviews

It's everything it was advertised to be! It's quiet, efficient, washes and dries completely. I'm a household of one so it works great for my situation. A large family with many loads might not find it very time efficient, but in every other aspect there wouldn't be any other complaints in my opinion. And all the technical features are a definite plus!

We were hesitant to get a washer/dryer combo. After Brandon told us of his personal use testimony report of this combo we decided to go ahead and get it. We love how it gets the job done with very little human input. In our case we wash cycling apparel 2 times a week and it has specific settings for that as well as the ability to use detergent specifically for that. (2 separate detergent and softener tubs.) Thanks also to Dustin B. for suggesting we look at this. We love this. The SmartHQ app makes it pretty easy. It keeps you notified on wash/dry status. NOTE: We had to install a plug/cover for the dryer vent that is no longer needed. Also the SmartHQ app opens up more control and flexibility in settings than the controls on the unit do. Highly recommend setting up the SmartHQ app!

This is really a great unit! It’s great for those of us who are forgetful or can’t keep these tasks at the top of mind. Throw your clothes in and come back to them being washed and dried. I will also point out that this unit has saved me a ton in detergent. You throw in a bottle and forget about it! My only negative, and this may not affect most, but my laundry room is tiny and the unit is ginormous! I can’t close the door that leads to my garage. No way this fits in an apartment. It is HUGE! Also, wouldn’t trade it in for anything!

We purchased the GE Combo Washer Dryer in September 2023, with delivery in January 2024, hoping for a convenient and efficient solution for our laundry needs. Unfortunately, our experience has been far from satisfactory. Within just a few months of use, we have encountered numerous issues that have made this appliance more of a burden than a help. 1. Consistent Failures: Since our purchase, we have had to call a service technician due to various issues. Initially, we experienced dryer vent problems, which required a technician’s visit. Most recently, the washer failed to drain water, leaving it filled and unusable. This latest issue has caused a significant inconvenience. 2. Poor Customer Service: Our experience with GE’s customer service has been disappointing. When we reported the latest issue, the earliest they could send a technician was a week later. This delay is unacceptable, especially considering the ongoing problems we have faced with this appliance. 3. Total Tech Support Issues: We also purchased Total Tech support from Best Buy, expecting additional help and quicker service. However, we were informed that since the product is still within the 1-year manufacturer warranty, Total Tech cannot assist us. This is extremely frustrating, especially since we are paying a monthly fee for this service and expected better support. 4. Reliability Concerns: The frequent breakdowns and failures of this washer dryer have caused us to lose confidence in its reliability. An appliance that is supposed to make life easier has instead added stress and frustration to our daily routine. 5. Lack of Resolution: Despite having a technician look at the appliance previously for dryer vent issues, the problems persist. It seems that the underlying issues have not been effectively addressed, leading to repeated failures. Overall, our experience with the GE Combo Washer Dryer has been extremely unsatisfactory. We expected a dependable appliance but have instead been dealing with consistent failures and unhelpful customer support. Furthermore, Best Buy’s Total Tech support has not provided the assistance we expected, adding to our frustration. We cannot recommend this product to anyone seeking a reliable washer dryer solution.

I have owned this product for over a year and it is very convenient not to have to mo e it from one machine to another.

So far I am very impressed with this appliance! It has performed very well, even with multiple pets in the home. It's easy to use and such a time saver. I do recommend getting the pedestal too (note: it does not have a storage drawer) because that extra height is definitely needed.

This washer is easy to use. It's also easy to fit in a small laundry room if you don't have a lot of space. Love the app option as well as you can see when the cycle is over through your phone.

We have only had the combo washer/dryer two days but have done 4 loads of laundry and have had zero issues with the clothes being dried. Our first load was towels…no issues. The one thing i do want people to know is if you are wanting automatic detergent and softner, make sure you turn it on before washing. Its the top two buttons on the right side. This combo is amazing and is a true game changer. And this is an energy saver!

This is what I needed! I live in a condo that can’t vent outside and needed something not too big since I don’t have a lot of space for two machines. Also with it being more quiet, I don’t cause any issues with neighbors. This all in one unit does the job and leaves each load dry and smelling fresh. I would recommend for anyone needing to save space and the stress free wash.

We got this unit about. Month ago and are really loving it. The clothes do indeed come out very clean and dry and the app is easy to use. My only criticisms are that you can’t pair the unit to more than one phone. As an appliance used by the whole family this seems short sighted. The second is that the lint trap is a little clumsy. It tends to drop out fuzz when removed. But both of those are minor issues. In fact after we used the machine for 2 weeks we bought a second one! Now we can do all the laundry for a family of 4 in only 6-8 hours. Now it’s obviously a new concept so longevity will be a question mark for a while but I can say that so far we’ve loved it!

I have had this combo since the end of Aug. 2024. I love the fact I dont have to switch from the washer to the dryer. It really shakes when it is spinning in the wash cycle with a heavy load or a lite load. Thinking of putting it on the enclosed porch that it would be on a concrete floor. If a sock or something small gets caught in the rubber seal at the bottom near the door it doesnt dry. Washes and dries great.

Amazing unit however the install was a nightmare had to install myself and the installers damaged the unit….

This only one washer dryer combo has made doing laundry so much easier. It has multiple settings to do whatever needs to be done, including only washer only dry. The corresponding app let you know when the cycle you selected is finished. The automatic dispensers for soap and softener are an added plus. I was able to install it upstairs without having to cut a vent or run 220 line which was great.

The guys that came to install it were great and professional will love to buy from here again and have instalation i love the washer it runs quite and efficient does way better than expected

Love this machine! We had a similar combo unit that took forever to dry. This one only takes 2 hours for BOTH wash and dry cycles to complete. I love the fact that it goes automatically into dryer mode. The detergent reservoir is huge and dispenses the correct amount needed. The app is great and lets you know when to add detergent or when to clean lint screen. It is also fairly quiet. They have really finally figured out how to do a great ventless washer dryer combo!

I absolutely love this unit. I was having issues with my laundry set so I did some research and chose the GE Profile wash/ dry combo. I love that it’s connected to my phone. It does an excellent job of washing and drying in just about the same time as a separate set and I don’t have to transfer the load. I also like the detergent and softener dispensers. You fill them up and do many loads without adding each time. I also like the extra room in the laundry room.

I LOVE THIS MACHINE. That’s is. That could be the full review. I feel like GE should hire me because I’ve been spreading the gospel about how life saving this thing is to anyone that will listen. We live in a rowhome and have zero storage. We were considering paying $5-$10k to purchase new units, ours died, and move them to the basement. Then, I found this. Now we will be able to add the storage we want above and no more mildew smell from forgetting the clothes in the washer. My only “complaint” is that I get a notification via the app that says it will be done in 5 minutes when it has like 20 to go. But, given that I can just throw in a load whenever and it does everything.. it literally doesn’t matter. I love not having to vent through the ceiling, I love the auto dispense detergent- I do wish it would stop asking me to fill the softener though- I love the tech, I love that I have space, I love the filter. I just love it and will keep updating over time. If you’re thinking about buying it, trust me, it’s worth it.

This washer/dryer combo is a huge upgrade from my previous traditional, separate washer & dryer units. The load capacity is sufficient for all standard household washing needs and the machine offers several preset cycle options. Wash & dry cycles run fairly quietly and the exhaust-less design is wonderful. One thing to note: The dry cycles seem to run longer than needed for most small-medium sized loads so I usually end up stopping those about 40 minutes sooner than the preset timer to avoid over-drying.

I've had this combo for about three weeks now. It's been such a game changer. I've washed towels, bedding, active wear, swim, etc. The washer does as expected and the dryer surpassed my expectations. I love that I can put a load in and walk away. I don't have to worry about switching it. I also love that is is ventless. We were able to put in in our main bedroom closet and it's been the best move! I have a small family of three so this unit works great for our needs. I would recommend this combo!

We were a bit skeptical at first but given our space requirements this seemed like it could be perfect, well it is! My wife says on a regular basis "I love our new washer/dryer" Amazingly simple to use, only takes 110 and was able to utilize my 220 in the fuse box for our Hot Tub installation. It is also quite stunning looking and gave us a much needed space to hang clothes above- - -