Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 6530134
Customer reviews
Rating 4.2 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine. It’s a monster in size. Nice looking unit.
I would recommend this to a friendRated 5 out of 5 stars
A Revolutionary machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this machine for about a month now and are impressed with both its cleaning and drying. It has capabilities we are just beginning to explore. WeE especially appreciate the addd space we reclaimed in getting rid of the 2nd machine. Also appreciate the energy savings in being able to shut the gas off to our dryer and that everything ruins on a 120V circuit. Just hoping it holds up in the long haul. We are meticulous in removing lint after each load to try to avoid lint buildup on the heat pump
I would recommend this to a friendRated 4 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this unit but a couple things could make it better. We wish other brands of detergent could be used for the auto dispensing, we don’t care for tide. It also doesn’t always get as dry as we’d like. It’s not a huge deal but not as dry as our old gas dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .We recommend using a good quality HE detergent in your wonderful Profile Combo unit. You are not limited to using a specific brand. If you have not already done so, we encourage you to connect the Combo to your home WiFi and our downloadable SmartHQ app as this may improve your dry performance.
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has been in use for about a month now, and I have no complaints. I love that I can control it from my phone. I love the freedom it gives me, and the efficiency when it comes to my electric bill.
I would recommend this to a friend- Pros mentioned:Ventless
Rated 5 out of 5 stars
Marvelous new unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thoroughly impressed by how excelle t this new unit performs. Ventless is the way to go and we have so much more room since its all one unit. Wow!
I would recommend this to a friend Rated 5 out of 5 stars
Great combo unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this unit for about 3 weeks now and just like everyone else says it does a great job. The more you wash the more it refines the wash cycle. First time we did a load it was saying about 2 hours to complete now it says about 1:40. It learns as it grows. For our house hold it works great. For a larger house that does more laundry it may benefit to have separate unit or another of the same. We have no complaints so far. It does a great job cleaning the clothes and have had no issues with them being wet at the end of the drying cycle. Sheets, towels, everything has been completed as expected.
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
GE One and Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thrilled with this machine! It’s even better than we imagined. And beyond it’s efficiency, it frees up SO much space in our laundry room
I would recommend this to a friend - Cons mentioned:Weight
Rated 1 out of 5 stars
This is the worst machine, Customer service sucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst machine ever! I have this machine for about 9 months and it's already stopped drying, the clothes stink, and they come out damp and moldy. After looking at online resources, it looks like the machine needs A LOT of cleaning. like A LOT!!!! This is so inconvenient and is more inconvenient than having 2 machines and moving the clothes yourself. Lint gets stuck in all these awkward places and is impossible to remove. I have told that I have to vacuum, brush & do other dramatics to remove the lint from this machine and it's literally impossible. the machine also weighs 315 lb so its literally impossible to move by yourself to see if you can take the top off to clean. There is also a water clean out valve at the bottom, which is so inconvenient to take out water from and causes a lot of issues. and guess what? Lint gets stuck there as well. I have owned multiple machines in my past, and this is the worst most inconvenient one of them all. The GE customer service is literally the worst, I have called multiple times to people that dont pick up, and when they do pick up, they promise to schedule service with a repair or technician, I don't receive any follow up. I have still not been able to get my machine serviced and it's been over 3 weeks! Overall I am so frustrated with this machine and have no idea what to do. Don't in all gods name buy this machine!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your concerns with your Profile UltraFast Combo. We do make the Owner's Manual available online and recommend you review Pages 19-21 for our suggestions on cleaning the lint filters, the pump filter and the gasket. If you click on the Features tab and scroll all the way to the end of the listing, you'll see a link to the manual. We at GE Appliances would not recommend you attempt to remove the top of the machine as it's not necessary to clean the unit. Like many front load washers, the pump filter is accessible from the front. No need to move the unit at all. Given the difficulty you experienced in trying to reach customer support and/or schedule a service appointment, we encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 4 out of 5 stars
Lint filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all this is a good machine.. But the problem is with the cleaning of the lent filter..And also getting the left over lent from the machine. Other then its a good machine.
I would recommend this to a friendRated 5 out of 5 stars
Simply amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had reservations with going ventless again having had experience with a different brand. The old machine took hours to do a basic load. The ge all in one is very different. 2 hours a full load is complete! No separate machine needed. I can’t tell you how many times the transfer to the dryer would be forgotten. This is simple perfect. Auto dispense of both the detergent and fabric softener has also been amazing. Just throw the clothes in and hit play. That’s it. The only thing to keep in mind is ensure after every load to clean the filter. I would highly recommend this machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for your fantastic review! We're thrilled to hear that your Combo has exceeded your expectations, especially after your previous experience with a different brand. The convenience of completing a full load in just 2 hours and not having to transfer clothes to a separate dryer sounds incredibly convenient. We're glad to hear that the auto dispense feature and the simplicity of use have made your laundry routine much easier. Your recommendation to clean the filter after every load is a valuable tip to maintain optimal performance. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Enjoy your hassle-free laundry experience! -Kacie@GEAppliances
Rated 5 out of 5 stars
Great working unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was delivered in the time frame assigned, and they placed it right where I needed it. The product is working great so far.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is convenient and holds a lot of clothes. It's indeed a smart machine. Don't mix your blanket and clothes together. It would take forever to dry...
I would recommend this to a friend Rated 4 out of 5 stars
All in one GE washer/dryer unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE all in one seems to be better than the Samsung we returned. So far so good.
I would recommend this to a friendRated 5 out of 5 stars
Magic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! I’ve had it for a few weeks but have completed a dozen loads. I heard lots of complaints about combination machines generally - that they don’t dry well, but that’s not the case here. I live in a condo with a closet for a compact stacked unit. Since it’s an all in one I now have extra storage space above the unit. I love the auto dispense, the anti wrinkle feature, and the ability to track completion. My favorite though; throwing in a load, losing the door, pushing a button and coming back to a clean, dry load of laundry in under 2 hours.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Profile
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good missing some adds . Easy to use …………………………..
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Happy Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer dryer combo last month, and so far I am happy with it! I don't have to worry about moving the clothes to the dryer. It's all done in one step!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
All in one washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer, time saving, easy to learn to use, And worth the money
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Extremely easy to use, and I appreciate that it texts me once the load is ready.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Perfect appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer/dryer combo is absolutely perfect. Such a space saver and clothes are perfect every time!
I would recommend this to a friend Rated 5 out of 5 stars
Sleek, space saving beauty!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, space saving beauty! I have a very small house with my laundry room visible to anyone in my kitchen. Not having the washer AND dryer prevents those coming in the front door from seeing it! Also love being able to pour the entire bottle of laundry soap and softner into the machine and not having to add it to every load! Still trying to get used to the longer wash/dry cycle, but the payoff is not having to transfer from one machine to the other. And it will recyle on drying so they don't sit in there and wrinkle while it waits for you to unload!
I would recommend this to a friend











































