Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 6530134
Customer reviews
Rating 4.2 out of 5 stars with 1503 reviews
(1,503 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has been in use for about a month now, and I have no complaints. I love that I can control it from my phone. I love the freedom it gives me, and the efficiency when it comes to my electric bill.
I would recommend this to a friendRated 5 out of 5 stars
2 in 1 washer and dryer be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected Love wifi capability I like the smart detergent and softener features.
I would recommend this to a friendRated 4 out of 5 stars
All in one GE washer/dryer unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE all in one seems to be better than the Samsung we returned. So far so good.
I would recommend this to a friendRated 5 out of 5 stars
Lovely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, on time, with great attitude, my new washer and dryer is the best, love it that it does not takes slot of space
I would recommend this to a friendRated 4 out of 5 stars
Amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this combo! Only negative thing I have to say is water sits on the rubber inside of the door. Does amazing removing pet hair!!!
I would recommend this to a friendRated 5 out of 5 stars
GE Profile
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! Happy not to have to transfer wet laundry anymore.
I would recommend this to a friend- Cons mentioned:Drying time
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money!!! We truly wanted to live this, but don’t. You can’t just fluff a load without water splashing down the front of the glass. Socks and underwear are always stuck and sopping wet in the front door. It’s take 3 hours to fully dry a load, medium size at best. Needs serious improvement.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you providing your feedback as we are always looking for ways we can improve moving forward. Some tips to keep in mind to help with dry time is that large, heavy fabrics contain more moisture and take longer to dry. We suggest separating large, heavy fabrics into smaller loads to speed drying time. Some additional tips can be found in your manual (page 26) which can also be found on the website. Dianna@GEProfile
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been working great! Being able to toss the clothes in and have everything be good to go when it's done has been fantastic.
I would recommend this to a friend- Cons mentioned:Drying time
Rated 1 out of 5 stars
Better to wash by hand than buy this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away! DO NOT PURCHASE! Constant issues, drain pump goes, causes flooding, doesn’t drain, clothes take forever to wash and dry! Had this machine a little over a year and has been the worst experience ever!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your Ultrafast Combo isn't operating as expected. We want to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have been using for a couple of weeks now. My wife loves it. Hard to believe it works so well off of a 15amp oulet with no venting
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Can’t get any better than this.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only used it for a few days now, and I love it. Worth the investment, and can’t wait to do my next load of laundry.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best of best deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great best deal I got from Best Buy family loves it if you need both washer and dryer get a two in one
I would recommend this to a friend Rated 4 out of 5 stars
Little bit but amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing evention but make sure if you need it in a exact spot that you makes sure theres 5 inches extra cause its wider then its listed as.
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
GE combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the machine has worked perfectly. My electric bill has been less too.
I would recommend this to a friend Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this machine. Works great. Had an LG before this and this is better by far.
I would recommend this to a friendRated 4 out of 5 stars
Love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dryer combo works great. The smart dispense is awsome. Perfect for small house or apartment.
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad to hear that you love your new Ultrafast Combo unit, and it conveniently works out great in your space. We are excited for you to experience all the amazing features it has to offer. The Smart HQ app makes it easy to keep up with any updates so that your unit continues operating at optimal performance. We think it will be a great addition to your home for many years! Dianna@GE Profile
- Cons mentioned:Reliability
Rated 1 out of 5 stars
If it sounds too good to be true, it probably is.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had such high hopes for this machine but it is a complete waste of money. I’m not sure how GE ever let this go into production with the design flaws. We have had 2 techs out within the first 10 months. The first tech did not run any proper diagnostics so we still had problems. Second tech found fault codes that have been in the system of the machine for 10 months. The first one appeared only 2 weeks after install, so we have essentially never had a properly working machine. I am going to be battling with GE for an extended warranty or completely new machines because our manufacturer warranty will expire 4 weeks after the next set of repairs which is not acceptable considering the machine has been broken since delivery. Would not recommend. This machine was not ready to go to market. It sounds amazing, but it turned out to be too good to be true. Can’t say enough bad things about our experience.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We take your feedback and concerns seriously and appreciate you bringing this to our attention. We can definitely understand your frustration and hope that our service technician was able to come out to diagnose the problem with your unit. If you should still need further assistance please send us a PM/DM on any of our social media pages and please reference this review.
Rated 5 out of 5 stars
Looking for something to make you’re life easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this over Christmas and I just love it. It has helped with me forgetting about laundry so my clothes aren’t ruined from being wet in the washer for days. The fact that I can just add detergent and it just uses the right amount. This is a great machine.
I would recommend this to a friendRated 5 out of 5 stars
Love duo washer and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought rhis for my daughter and it was perfect because her kitchen is no that big and it fit perfect. What she loves the most is its duo
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - That's wonderful to hear! We're thrilled to know that this Combo is a perfect fit for your daughter's kitchen and that she loves the duo functionality. Having both washer and dryer in one unit can indeed be incredibly convenient, especially in smaller spaces. If you or your daughter have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Happy laundering! -Kacie@GEAppliances
Rated 1 out of 5 stars
Disappointed.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to start by saying the concept is great. The machine is beautiful and I really enjoyed it for about 30 days. I have had this washer/dryer combo for long enough (10-ish months) to advise others to choose something else. The first issue started only a couple of months into owning it. The clothes were dripping wet at the end of the dry cycle. The repair man came out and said it had a clog. The lint screen does not catch all of the hair and particles from sneaking past and creating a clog. This has been a nonstop issue. Error codes pop up on the screen with the red ring of death every few days and it is a gamble on whether or not the clothes are still going to be wet at the end of the cycle. I have put a "15 articles of clothing or less" limit on each wash (which is inconvenient for a $2500 machine). I religiously clean out the lint trap, have made brush and vacuum attachment devices to clean out the lint that gets stuck in the lint screen compartment (Shouldn't have to do), drain the bottom catch every 3 washes (there is hardly ever anything in it), turn on the "more dry" setting every wash, set the spin cycle to "extra high" to help wring out the clothes before the dry cycles starts, I run the self clean cycle every 3 or 4 days, sit on the floor for what feels like hours with a pair of tweezers and pick lint and hair out of the port holes in the blue silicone ring and between the ring and the metal drum. I try to keep it as clean as possible and keep the software up to date, but I still run into the error code and a major issue with the clothes not drying. I understand that the manufacturer states to shake the clothes when they are complete to achieve the dry feeling but my clothes are more damp than just shaking dry. Sometimes i can still wring water out of them. I am not one to complain about products but this washer dryer combo has been more of a hassle than a help. I gave it a fair chance by keeping it for as long as I have but I don't want to deal with it any longer. Getting a service tech out to fix the frequent issues is a nightmare and the lead time on parts to replace is 6 weeks. The price of this unit is not holding up to the standard it should be performing at.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand the disappointment caused by the experience you're having with your Combo. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the model/serial numbers of your Combo so we can investigate further.










































