Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 6530134
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drying time
Crap of a design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a no star I would have!! From day one this machine has not given me one load of clothes without me having to re run it in dryer mode again no matter the size of the load I put in it . It takes 4 to 5 hours to wash and dry one load and still have to hang them on A close line to get dry . Iv fallowed the steps to clean out the lint hole , that by the way is a very ignorant idea to put it in the back on the machine with very slim access to the hole that I’m asked to put a vacuum hose into when it’s clogged . This machine is a good idea with a very bad design. I will most likely be reporting this on the bbb site and others
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the trouble you've been having with your Combo unit, and we'd like to know more. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide your model and serial numbers, as well as your contact information (email and phone number), and a detailed description of the issue you're experiencing, so we can better understand the situation. We look forward to hearing from you soon. - Julia@GEAppliances
- Pros mentioned:Energy efficiency
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer/dryer out there. Space saving one but does it all, it washes and dries
I would recommend this to a friend Awesome!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase we have made. We use it knowing that our clothes are in the best machine.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Would recommend this product to everyone especially if you are limited on space.
I would recommend this to a friend- Cons mentioned:Drying time
towels take too long to dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be perfect if it didn't take so long to dry, I think my drying sensor isn't working properly. It's also loud and rocks somewhat my level tells me it's good but still rocks. I like the fact it only takes a 110 outlet and no venting is needed. It's also confusing when you just want to dry, you have to push the wash button for it dry, I would think if you only wanted it to dry you just push the dry button. I've only had it for two weeks now and I guess I have to get someone in to look at it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We appreciate you taking the time to provide your feedback on your Combo. We're sorry to hear about the issues you're facing with drying time and the machine's operation. We encourage you to ensure that the software of your unit is updated. We also advise you to head to our GE Appliances website to view the article called "GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle Is Complete". If these tips do not help, please send us a message on any social media platform with your model and serial number so we can gather some additional information and assist you in the best way possible. We look forward to speaking with you soon! -Kacie@GEAppliances
- Pros mentioned:Energy efficiency
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laundry system I have ever seen or used.I highly recommend this machine. It is great.
I would recommend this to a friend Multiple Repair Calls
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit almost 12 months ago and wanted to use it for awhile before I gave my opinion. I love the idea of an all-in-one. It worked great for several months until it didnt. The clothes were not drying properly and it took two to three extra dry cycles before the clothes would dry. We had to call GE for repairs (still under the manufacturer warranty). Because of our location, they use third party repair services. Our experiences with repair companies and GE customer service has been underwhelming. It took a little over a month to get our heating issue diagnosed and part replaced. Not two months later, our clothes are back to not drying peoperly (it does not matter the size of the load). We have had the repairman that GE sent out twice now to “fix” our issue and it has yet to be resolved. With our one year warranty expiring, maybe we will have better luck with Geek Squad fixing our issue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
- Pros mentioned:Noise level
Jerry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really enjoy using it. It runs very quiet. I have recommended it to family and friends.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for taking the time to share your experience with us. We're thrilled you are enjoying your purchase. We appreciate the recommendations and we're confident you will continue to enjoy your experience. Welcome to the future of laundry and thank you for choosing GE Appliances! Julia@GEAppliances
- Pros mentioned:Ease of use
Nice combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the all in one thing. Less work for me. Cant get any easier than this unless I hire a house keeper.
I would recommend this to a friend - Pros mentioned:Ventless
Washer/ dryer combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I oove this washer/ dryer its ventless and fits perfectly in my studio
I would recommend this to a friend Cool concept but cold clothes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first day of use the clothes wouldn’t dry. The heat pump was out. Traded it for a different machine. ( note. This machine was bought out of the box from the outlet store)
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you did not have the best experience with your Combo. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. This is not a normal occurrence, and we hope you allow us to work hard to earn your trust again in the future.
- Pros mentioned:Ease of use
Easy and convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, so convenient. We’ve only had it a few weeks, but very happy with it so far.
I would recommend this to a friend - Cons mentioned:Drying time
GE washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to improve less dry time. It is good space utilization.
I would recommend this to a friendBrand response from GE Answers
Posted .Thrilled to hear you find the Combo utilizes the space you have available. For the drying issue, we'd recommend making sure your software is up to date. There's an article on our website that can help check on that, it's titled: GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID. You can find that by clicking on the Support tab. We also have troubleshooting tips in the manual that may be helpful; you can view the manual on our website via the unit's product page. If you’re not able to solve this drying issue and think service may be needed, that department is available at 1-800-432-2737.
What a great machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. We have 3 kids under 10 and that means a lot of laundry. Not having to worry about flipping loads from washer to dryer is so nice and it gets around the needing to run the same load twice in the washer because you forgot about the wet load and it gets stinky. This machine does have a learning curve because it's not a two machine setup, but it is such a time saver!
I would recommend this to a friendGreat buy for us
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love my washer dryer combo. At time it is a little noisy when it is sensing the load. I like that I can leave it and when it's done everything is washed and dried. Granted the clothes feel damp but once out and folding the they are dry. I have not used my phone WiFi connection as I don't feel like I need it. If I had a large family I would recommened 2
I would recommend this to a friendWow!! Phenomenal!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This machine is the best ever!! I have been wanting something like this for a very long time! GE knocked it out of the park with this one!! Notifications and controls via phone WiFi etc are awesome! I can control certain features when I am not home. Smart dispenser is perfect! Saves me space functions perfectly! The inside smells amazing! GE THANK YOU!!!
I would recommend this to a friendCombo unit GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer dryer unit, I only wish it had more options via the app. The dryer side needs to get a bit hotter but this is a great machine!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for sharing your feedback about your Combo! We appreciate your input, and we'll certainly pass along your comments about additional app options and the desired temperature for the dryer to our team for consideration. We're delighted to hear that overall, you love the machine. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your choice of our Combo for your home. -Kacie@GEAppliances
- Pros mentioned:Energy efficiency
Cant wait to do laundry!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one unit is the best thing since sliced bread. Seriously you will not regret this purchase.
I would recommend this to a friend Great all in one unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer dryer combo for small spaces. Have done over 40 loads with no issues.
I would recommend this to a friend- Cons mentioned:Drying time
Could do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clogs way too much and it takes about 5 hours to do one load. The clothes come out dripping wet if you try to take them out sooner.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulties you're having with your Combo. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the situation you're having with the long dry times. If your issues persist, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your Combo evaluated and repaired as needed. -Vikki@GEAppliances