Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 6530134
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drying time
Could do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clogs way too much and it takes about 5 hours to do one load. The clothes come out dripping wet if you try to take them out sooner.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulties you're having with your Combo. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the situation you're having with the long dry times. If your issues persist, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your Combo evaluated and repaired as needed. -Vikki@GEAppliances
Washer Works GREAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New technology combo washer / dryer from GE sounds amazing. Especially since the purchase was an open box special. However, the dryer function did not work from delivery. We did put the washer through its paces while waiting a week for the technician to troubleshoot the dryer function. Washer works GREAT (hence the 3 of 5 score). Tech says dryer main control board faulty. He ordered a new one with an estimated delivery of two weeks.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We hate to hear that you're having this experience with your Combo. We're confident our certified GE Appliances technician will do everything possible to take care of this problem as soon as possible. Thank you for your patience during this time, and we'll gladly share your feedback with our quality team for any necessary improvements. Kind regards. -Don@GEA
Ge profile washer and dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it was beyond expectations. I thought that the clothes might be wet after the drying period ended, but no. All you have to do is put the clothes in and take them out after two hours.
I would recommend this to a friend- Pros mentioned:Ease of use
all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Easy to use. Love only having to put the clothes in once and done
I would recommend this to a friend - Cons mentioned:Drying time
Not for us, a family of five
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to love this. The size is great. But $2k when it takes a full day to a bed set and still moist. Not good for our family. Had less than a week already and have a time set for pick up and return. Best for very small loads. Even with cleaning out before each load.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the time it takes to complete a load. The Combo should wash and dry an average load in about 2 hours in its 4.8-cubic-foot capacity. Make sure the software is up to date using the SmartHQ app. If this doesn't prove helpful, please review the tips in the support article on our GE Appliances website titled: "GE Profile™ UltraFast Combo Washer/Dryer - Cycle Times. -Don@GEAppliances
- Pros mentioned:Energy efficiency
Best purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has made washing clothes so much more efficient and the process less tedious!
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it and so do I. Very simple to use. Took a little bit to figure out the smart hq
I would recommend this to a friend My washer/dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best decision we made this unit is great through clothes and when finished put them away no more having to use 2 machines
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the machine works great. I had very limited space in my laundry room so condensing 2 machines into one was key. The laundry cycle doesn't take hours, it senses the load and determines how long the wash and dry cycle will take. The clothes come out completely dry. It is wonderful.
I would recommend this to a friend- Pros mentioned:Ease of use
LOVE MY PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Super easy to use. Time efficient and remote start!! Would buy again and recommend.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top class washer and dryer all in one. Energy efficiency.
I would recommend this to a friend Really great, kinda noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this! As someone who has difficulity with all the tasks required to do laundry, it helps so much not having to switch the laundry. Gets the clothes clean. The biggest downside is it is pretty loud.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for having purchased a Profile UltraFast Combo. We are thrilled to hear how much you love this unit and how it has simplified the task of doing laundry. The sound level of the Combo in washing is comparable to any of our other frontload washers. It is important that unit be properly installed, leveled and have the shipping bolts removed. In drying, the unit is quieter than standard dryers since the drum is insulated and there is no external venting. If you have concerns regarding the sound level, we recommend scheduling a service appointment to have the Combo checked. You may do so by calling 1-800-432-2737. We hope this is helpful. Kind regards - Vikki@GEAppliances
- Pros mentioned:Ventless
Krissi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer/dryer combo and it doesn’t require the dryer vent hose
I would recommend this to a friend - Pros mentioned:Ease of use
Best washer dryer combo ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the washer dryer combo for weeks and love it. So easy and no issues.
I would recommend this to a friend - Cons mentioned:Reliability
SO disappointing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the GE Profile combo and it was installed on 9/5/23 and LOVED it. It then completely died on 10/9/23... I've had two GE third-party appliance repair services cancel service appointments with me because the unit is located in a laundry closet. Isn't that sort of location one of the primary reasons for the development of this machine... no venting required, available to apartment dwellers or people who don't have the ability to go to a basement? We are now waiting for a "GE technician" and I'm still not sure that they will service it. VERY disappointing and we're not sure what to do next.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear that you're having trouble with your unit after a month. We can understand how this situation would be frustrating for you. We would like to gather more information about your situation, so please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, this review, and any service confirmation numbers you may have. We look forward to speaking with you further. Talk soon. Julia@GEAppliances
- Pros mentioned:Energy efficiency
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as listed, saves a lot of space in laundry room
I would recommend this to a friend - Pros mentioned:Energy efficiency
Great washer & electric dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy!! Works great. I recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
Incredible combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s absolutely fantastic! The ease of use so awesome! I would highly recommend this combo.
I would recommend this to a friend You have to think about laundry differently
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 5 stars because it does do as it says. Some cycles do take longer if you stuff it. If you follow their recommendation it finishes in time. This machine requires you to do laundry different. I could do 4 full loads in a day. The nice thing is everything is dry and I don’t have to switch or restart. That being said, if you’re a weekend scrambler to do all the loads with kids it might not be your machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your feedback and choosing the Ultrafast Combo unit for your purchase! We love that your unit has been meeting expectations and we are excited for you to experience the rest of the great features that this unit has to offer. If we can help with anything in the future, let us know. We are happy to help! All the best- Dianna@GEA
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great. No issues since purchased and no rewashes
I would recommend this to a friend