Customer Ratings & Reviews

We really had high hopes for this, but it just doesn't dry clothes. The sensor dry will always have an item or two that is still damp. Shaking the clothes won't fix . You will have to use time dry for 30 minutes to 1 hour longer before everything will be dry. Cleaning out the lint filter every time won't cure it either. On the jeans download setting it took 1hr for wash and 2hr for drying for 2 pairs of jeans, a jean jacket and shorts. Returning this appliance now.

As retired Seniors this was the perfect laundry solution for us. I was getting too short to easily use the controls on our stacked unit. Now the clothes go in & my phone tells me when they’re ready to fold. No more forgetting detergent or softener.

A laundry gamechanger for sure. Love how easy it is to use and the space saving is amazing.

How can I count the many ways I love my GE Profile? The space it saves in my small bathroom, doing a load of laundry in about 2 hours, not having to constantly refill my soap and softener, still working on using the SMARTHQ, absolutely no odors or mold, best of all will be saving 50% more energy. I'm sure there's more but it's still too new.

I love my washer I can put the clothes in start it go to bed or take care of errands and when I wake or come back the laundry is dry and ready to hang or fold. When you pull the clothes out they may feel damp but by the time I get them out hung or folded they feel dry. The only problem I have is socks while washing they at times get stuck in the gasket and are wet when other clothes are dry. I tell everyone if they are going to buy a washer and dryer buy a combo. The pet hair removal, self dispensing soap and fabric softener is great. I haven’t tried using bleach as we have a septic system and that kills the good enzymes.

So easy! Just put the clothing in and choose how you want it washed, turn it on and go to work, bed…. No changing it over and no wet clothes because you forgot to change it.

It’s the best thing I ever bought!!!! It’s easy to use and save lots of energy. Put the clothes in and get back out dry no need to change.

Machine along with the stand definitely take up some space .. Plan on 2.5-3 hours on a normal load , not a big deal if your doing allot of laundry.. The automatic laundry and softener dispenser are great , along with just hitting play and it does the rest was right into drying … Over a like it because I need something ventless and the other bonus make it easy

Loving this purchase so far. I came from a Samsung heat pump and ventless dryer + washer that had a smaller capacity and was very low to the ground. This one is the perfect height and capacity. Needs a better way to clean filter but that’s a minor gripe. Washes and drives well and I love not having to move the clothes after it’s done washing.

We received our new unit Saturday, and after four loads of close taking all weekend to wash and dry, I will call Best Buy tomorrow to return. The drying time is ridiculous. Close come out so wrinkled no matter what you try. The unit gives off an odd smell, almost like electrical burning. It's a great concept, and I wish it worked as advertised.

This machine is great! As a person who constantly forgets to move my clothes over this is a game changer. As soon as I had this washer/dryer hooked up, I piled in 2 weeks worth of my clothes and it all came out clean and dry in about 3 hours. When I put normal loads in, its done in under 2 hrs! I only have room in this studio apartment for one machine and love that this saves space and does all the work of two machines!

Excellent Machine! I’ve been wanting a unit like this for years and finally bought it. It fit in my hall closet so I can do laundry in my home now, not the cold garage. Clothes come out great, I use the smart dispenser for detergent and softener and all I have to do it pick the setting and hit start, it does the rest and lets me know on my phone when it’s ready! Life changing!

Great machine. Issues with static cling, so adding dryer sheets after wash cycle is necessary. Usually have to run the dry cycle twice. Love all the features though, including phone alerts when cycles are complete or detergent needs to be refilled. Has reduced my electricity compared to using a separate 220v dryer. Reduced water usage as well. Fits a fairly thick king size comforter. Highly recommended.

Was looking for a ventless full size washer dryer Combo. So happy I found this one it works great. There is an electronic smell at first but it goes away after a week or so. I do leave the unit open after a wash just till its dry. Kind of got use to doing that with my old washer so now its a habbit. Best Buy delivery was great not a scratch, very professional, on time and perfect installation.

I’m guilty of leaving my clean clothes in the washer for an extended period of time. The GE Profile has been my best appliance purchase to date. The auto detergent and fabric softener dispenser are so convenient and only need to be filled up every 30 loads. I’d recommend this washer to anyone who hates doing laundry and forgets to put the clothes in the dryer after the wash cycle is done.

Buyer Beware!! Do not purchase this unit. All clothes are coming out of the drying cycle wrinkled. I have tried reducing the load size, reducing the spin speed, adding anti-wrinkle fabric softener, adding dryer balls, increased the amount of water in the load, running an additional clean cycle; all attempts have been unsuccessful. I am having to re-dry clothes multiple times on de-wrinkle in very small loads to get some of the wrinkles out. I have not received any out of balance errors or any error codes at all. I have had 2 techs look at the machine and both determined there is nothing wrong with the machine other than it was not engineered to operate as intended. The tech has received the exact same complaint from other customers with this unit. This tech said that because the machine does not have ventilation it is not able to thoroughly dry clothes and causes wrinkles. This machine is not performing as advertised. GE has been unhelpful in my request to return the unit for a refund.

I love it, it's a one stop shop on laundry days. It took me a little time getting used to the functions and the phone app but I've got it down. It's quiet, my laundry room does not get hot, and my clothes get cleaned, Drying may take a little more time, but the shaking out the clothes method works most of time.

Great space and time saver. Attractive finish that matches rest of appliances.

6 months in, so far so good, wife and love it. Highly recommended

I never thought I'd see the day that I'd be leaving reviews of appliances online but that's where I'm at in life now lol. but let me tell you that THIS IS MY FAVE APPLIANCE EVER!!! this thing is amazing. I can't recommend it enough. Takes so much pressure/concern away from doing laundry.