Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 6530134
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
One and Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research on this unit before buying it. Read the negative reviews to the positive reviews. I have to say I absolutely love this machine. If you take care of it and clean after every load you will see the amazing results.
I would recommend this to a friend- Pros mentioned:Ease of use
All-in-one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes washing clothes so much easier I highly recommend.
I would recommend this to a friend - Cons mentioned:Drying time
Buyer beware, too expensive for such a headache
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so looking forward to not having to remember to transfer laundry to dryer, but this thing is SUCH a pain. You can't put large loads in due to dryer function. I have to use the vacuum to clean the filter after every wash and inside the filter holder for it to dry. Even with that, in less than 1 month, it's not drying well and the inside of filter compartment now has water in it each time I go to clean the filter with the vacuum. So frustrating to spemd so much money on something that makes your life more frustrating and doesn't work right after a few weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you run a Wash Only cycle, or stop a Wash+Dry cycle prematurely, you may find that the lint filter may feel slightly damp. Anytime a wet load is going through a high spinout, there will be opportunity for some moisture to circulate through the air system and land on or around the lint filter which could cause the filters to feel damp at the end a of wash cycle. This dampness goes away while running a dry cycle. -- If there is standing water around the lint filter after a wash cycle, this is not typical and a service call will be required to investigate this issue. We recommend scheduling service online by visiting the GE Appliances website or by calling 1-800-432-2737. -- We also recommend to ensure that your software is up to date, as that may improve drying performance.
- Pros mentioned:Ease of use
Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Love it. Will definitely buy it again.
I would recommend this to a friend Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very good. You can throw things in and kinda forget until its time to fold
I would recommend this to a friend- Pros mentioned:Ease of use
Don't be scared
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has change the game!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Great so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes and drys loads in 2 hours. Overall has been a great machine. It is a little on the louder side.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're thrilled to hear how pleased you are with your Profile UltraFast Combo. The sound rating of the Combo in washing is comparable to any of our other frontload washers. It is important that unit be properly installed and leveled and the shipping bolts removed. In drying, the unit is quieter than standard dryers since the drum is insulated and there is no external venting. If you feel your Combo is louder than what we have described, we recommend having our service team check the unit. If needed, you may call 1-800-432-2737 to schedule a service appointment. This is a great unit and we are confident it will serve you well. Kind regards - Vikki@GEAppliances
- Cons mentioned:Reliability
Do not buy this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit stopped working after owning it for three months. GE's warranty is a joke. I've been fighting with them for a month and a half over this appliance. It started giving a "critical compressor discharge Overtemp" error. GE does not stock the replacement parts, and could not even get me a replacement unit as they are "backordered" I'm now waiting on them to have a 3rd party company come pick up the broken combo and issue me a check for less than I paid for the appliance. I will never be buying anything from GE ever again after this experience.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We sincerely apologize for the issues you've encountered with your new Combo. We understand how frustrating this must be, especially as it stopped working after three months of use and the replacement unit is backordered. Your experience, including the challenges with service and the warranty process, is not reflective of the standard we strive to uphold. We understand the frustration this situation has caused, and we'd like to assist you further in resolving this matter. Could you please send us a private message on any of our social media platforms? This will enable us to gather more details and work towards a solution promptly. Once again, we apologize for any inconvenience you've faced, and we appreciate your patience as we aim to make things right. -Kacie@GEAppliances
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it so far. No problems. Clothes dry fine. Good price
I would recommend this to a friendFilter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a better filter to much lint getting around it plus Needs to come brush instead of having to order one.
I would recommend this to a friendBrand response from GE Answers
Posted .There will be some bypass (lint), just like on a regular dryer. However, be assured that it will not impact the great drying performance of our Combo! Ensure to clean the lint filter every five cycles as the display alerts (not after every cycle), clean the foam filter every 50 cycles as the display alerts, and clean the heat exchanger fins as needed with a brush set, or use our brush set #PM14X10056.
GE Profile combo washer/dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't have one..... you are missing out on the convenience and savings this appliance offers you. A bit pricey but a major game changer in that segment. Use it everyday now for a few months and couldn't be happier.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive features, cycles are quiet…..nice design, appears to use less water than my previous machine….
I would recommend this to a friendAll in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’ve very pleased with this all in one. I was excited to do my first load and not have to change from washer to dryer.
I would recommend this to a friend- Cons mentioned:Drying time
Breaks often, hard to fix, bad lint filter design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this in Nov 2023 and it has broken three times, has sat for months while they tried to fix it. It doesn't dry well. It advertises high energy efficiency but runs two to three times longer which doesn't end up saving much if any in energy costs. The other thing that doesn't work on these is the lint filter. Lint goes through it and around it and clogs up the radiator. We would not purchase this product again and do not recommend it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear this and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Cons mentioned:Drying time
DO NOT BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this. I purchased 2 of these based on the marketing. I was skeptical as the combo units don't have the best reputation. The marketing addressed these concerns and that GE had this figured out. They definitely have not. Not only have we had constant issues with these units GE has provided no solutions and in the end these units are useless. They do not dry. We have 2 of them and put the smallest loads ever in so that we do not overload in hoped of drying faster. Very disappointed not only with the units but also very dispapointed in the lack of service and aftercare.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We can understand your dissapointment and would like to look into this further. Could you please send us a PM/DM on any of our social media pages and please reference this review.
GE washer/dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washing/dryer machine. Our clothes come out very greasy and clean. Best decision ever.
I would recommend this to a friendGreat to do both wash/Dty at the same time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it wash and dry, don’t have to worry about putting it to wash. Love the big liquid detergent and softener that last a couple of washes and dryer. Only con is that have to remember to use dryer sheet and quick wash takes a bit longer that other washers. But it does the job and dries great
I would recommend this to a friendVery Happy And Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer andthe best dry I have used in years. Needed my tux a had no time to drop off at the cleaners, for a little spiff up. Used the wrinkle case mode. Tux looks brand new. I is about time somone made this unit for the US.
I would recommend this to a friendWonder machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine working well has been done in 2 hours I’m use to extra large capacity so I’ve been doing smaller loads so far
I would recommend this to a friendGood but i had issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the convenience of washing and drying in one machine, i got a gaulty humidity sensor and i had to do washing and separately until that was fixed. I dont like work bring done on brand new appliances
I would recommend this to a friendBrand response from GE Answers
Posted .The convenience of the Combo is unmatched! We're glad that you were able to get the humidity sensor issue resolved. We're confident the Combo will continue to be a great addition to your home many years. We appreciate you taking the time to share your experience.