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Customer Ratings & Reviews

$2,098.99
Save $601
Comp. Value: $2,699.99

Customer reviews

Rating 4.2 out of 5 stars with 1503 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,503 reviews
  • Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading this of reviews, I bit the bullet and ordered the all-in-one. It gets clothes clean, dry, and static free in about 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great! We’ve run it through our clothes, towels, and even bedding and it has washed and dryer it all with ease! I would absolutely recommend this product to anyone looking for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the product excellent but the guys that delivered were so professional and helpful.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your kind words! We’re delighted that you’re loving your Ultrafast Combo, and it’s wonderful to hear the delivery team provided such professional and helpful service. If you’d like to share your positive feedback with Best Buy, their customer care can be reached at 1-888-BEST BUY (1-888-237-8289). GE_Appliances

  • Rated 5 out of 5 stars

    2n1 washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever throw the cloths and go come back in two half hours completely dry just got to pause it to throw the dry sheets in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I recommend watching tutorials and reading the instructions cover to cover to take advantage of all the features

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for your positive feedback on your new Combo! We appreciate your recommendation to watch tutorials and thoroughly read the instructions to maximize the benefits of all its features. If you ever have any questions or need assistance, please feel free to reach out to us. We're here to help. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes clothes are not all the way dry, I have to start the dryer. Only for a few minutes though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Dry faster than Lucky Luke!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Clean and Dry in less than 2 hours without any intervention and with cell phone notifications. Make sure to clean well the filters after usage though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No one will fix if it breaks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this without an extended warranty!! Ours spit out an error this past weekend, Fault Code 18. It flooded our laundry area. GE won't come service it because it's outside the one year warranty (we bought it 19 months ago!) and no technician in the area (SF Bay Area) can come fix it because it's too new. GE has terrible customer service. All this money on an appliance that is supposed to be state of the art that is now a giant steel brick. Be sure to buy the longest extended warranty you can get if you decide to buy this anyway so you don't end up like us.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you letting us know the situation and we're sorry to hear that you're experiencing this issue with your Combo. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    GE WASHER DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes way too long to dry laundry. Returned the unit to go back to separate washer and dryer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to provide clarification on how the unique, fast airflow system and ventless technology operate. Warm high-speed air extracts moisture from your garments to gently dry the load with less heat. At the end of the cycle, certain items and the air inside the unit may feel slightly humid due to the airtight seal. This is normal operation. If you remove the items and simply give them a quick shake, they’ll feel dry in seconds. There are some factors that can extend the dry time; for example, if the lint filter is full or the load is improperly sorted. Further information on this can be found in the troubleshooting tips on page 31 of the Use and Care Manual which is located in the "From the Manufacturer" section of this product page. If needed in the future, we're always here to assist and ensure you get the most out of your new appliances. GE_Appliances

  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I absolutely love this item. People say it takes 4 hours! It does 2 in wash and 2 to dry! That’s what normal washer and dryers now take. I love the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great! It really takes the stress off of having to remember to move clothes from the washer to the dryer in time. Hasn’t let us down one bit!

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    Piece of sh__

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy star my butt. It takes 5 hours for this machine to dry a small load of work clothes. Contacted GE and tried to get a repair man. A GE certified repairs man told me he doesn’t work on this unit

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your experience with your Profile Combo and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Two in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Just if you install it yourself make sure you take the shipping brackets off the back or somehow it will try to walk away. Other than thati have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine! Washes beautifully and dries completely! No venting just plug in and voila ! This perfectly met our needs where venting to the outside was difficult

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems at every touchpoint.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three gripes. One with Best Buy, one with GE, and the other with the delivery company. I purchased the GE Profile Combo and it was delivered by a pair of disgruntled delivery men that clearly hate their job. They sent two delivery people even though the unit is extremely heavy and there's stairs involved. When I went to hook up the unit, the hose attachment was completely destroyed. I called Best Buy and explained the issue. They told me I could replace it but would have to pay an additional $100 for delivery. Totally absurd. After about an hour on support chat, I was told that once the new unit arrives, I can call in again for a refund on the $100. Whatever, I just need a washing machine, so I agreed. The new unit arrived a couple of weeks later and it was the same delivery people... again only two. They told me they could not deliver it because it was more than a two person job. After another length of time on the phone, I finally had it delivered. Great. I can finally do all the laundry that was piling up. After about two months of having the unit, it started having issues. The clothes would not dry and the unit would end cycle in the middle of a wash. It got to the point that the end cycle would happen immediately after starting a cycle. GE sent a repairman out who had no idea how to diagnose this unit. After calling someone else, he told me that I need to replace the computer parts in the washer/dryer and that he would be back in 2 weeks. A week later, I receive a robocall from GE telling me that the parts are on backorder. I wait another 2 weeks and decide to call for a status update. They tell me that it's going to take another month before the parts are available. Absolutely absurd. I hope once my geeksquad warranty kicks in, they're ready for continuous repairs.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this machine. It was a bit of a bear to get in because it is huge! However, hook-up took minutes. One of my favorite perks is receiving a notification on my phone the my laundry is ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy campers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. We are using it in our fifth wheel camper and it’s nothing shy of perfect! Takes about 2.5 hours for an average load. We also have 3 labs and it does great with the fur.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 1 out of 5 stars

    Terrible build quality and no support!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome on paper, 110v and ventless fit my bill as I was moving from gas so 220 wasnt available and the space saving was an added bonus. Fast forward 11 months of light use, the unit stopped dying as well and 13 months of use the pump went out. Resulting in service and parts charges almost as much as a replacement buget dryer!! No warranty support or manufacturer support from best buy or GE. This product is junk and should be avoided!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention. If you have already tried service we ask if you could PM/DM us on any of our social media pages and please reference this review so we may look into this further for you. GE_Appliances

  • Rated 5 out of 5 stars

    One and done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning more and more about this beautiful washer and dryer combo. I love so much because I can have freedom to accomplish other activities while my items can wash and then dry on their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All i one washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hace had this for aviut four weeks. We love it. We have 3 kids and we are always on the go. This also us to start when we leave and just throw in the next batch when we get back

    I would recommend this to a friend