Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 6530134
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
Nice price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built.i really didnt know much about the brand. Very shiny and new.
I would recommend this to a friendAll in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome, takes up very little space, and does a great job
I would recommend this to a friendBest purchase ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is the best thing i ever bought, my laundry room is not hot anymore works on 110 no exhaust just the best thing ever
I would recommend this to a friendDisplay doesnt work, best buy terrible service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on hold for a supervisor... Installed, ran the self clean cycle because it had water in the drum (is that normal or did I get someone else's return?), then went to do a load of laundry and the display screen is just black. Cannot change any settings, does not show any info. All I can do is push one of the pre set settings. Called best buy, they want to exchange it but not willing to install the new one and after getting this beast installed ourselves once, seems ridiculous that we have to uninstall this and install a replacement. Cant put me on the phone with a tech that might be able to tell me how to reset the thing and see if that works. Absolutely stupid. So if we have to uninstall and install a new one, we will be returning this and buying it somewhere else
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear about your experience. We encourage you to continue working with Best Buy to find a solution. If you continue to have issues, please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, and a copy of this review. Kind regards. Julia@GEAppliances
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Made my life easy!! This product save my time when I do my laundry, 1 machine we can do wash and dry.
I would recommend this to a friendGreat purchase.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a life changer. No more stinky clothes left in the dryer. Having great smelling clothes all the time is amazing.
I would recommend this to a friendExchanged for the LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawbacks for me are.. 1. The filter 2. Rubber gasket 3. Very loud I recommend you read reviews and look into the 3 mentioned prior to purchasing.
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you exchanged this unit. We work hard to meet the expectations of our consumers, and we will be sure to share your feedback with our design and engineering teams to see how we can improve in the future. We hope to be given a chance to earn back your trust in our brand in the future.
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just how it says. Its been a game changer. Have had no issues, has worked exactly as advertised
I would recommend this to a friendGE profile review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really awesome. NO venting needed, 1 unit, no special outlet. The technology is awesome the app is really cool too.
I would recommend this to a friendI don’t love it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is cool but it doesn’t dry that well. And things don’t come out of the dryer fluffed up. Clothes have a different feel, not as soft. More like it was line dried.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend making sure that your software is up to date, as that may improve drying performance. Next, search for the article titled “GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete” on our GE Appliances website in the Support section. This article gives several ways to improve drying issues. If those don’t resolve the drying concerns, service may be needed. You can schedule service online by visiting the GE Appliances website or by calling 1-800-432-2737.
Washer machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good washer and a better dryer it's so good that im buying a second unit to make things faster at home, loving the new technology
I would recommend this to a friendThis combo washer/dryer is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this combo. I have so much space in my laundry room now. The clothes come out beautiful. You just shake and fold.
I would recommend this to a friendLove our washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever!! Put the clothes in dirty and they come out clean and dry, no moving wet clothes! I love it!
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this combo. Put the wash in and comes out dry. Perfect for people who forget about laundry.
I would recommend this to a friendWasher/dryer combo technology perfected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology. Works perfectly. I've owned other washer/dryer combo units and they are nowhere near as effective as this one. Well done GE.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thanks for the amazing compliment and being a valued GE Appliances customer. We are so happy you are enjoying your new unit and that it has been working great for you. We hope you continue to be impressed with its packed features and it helps make doing the laundry so much easier. If there is anything else you need in the future feel free to reach out and let us know. All the best! Dianna@GEA
Works great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I like not having to transfer the laundry after the wash cycle. Takes up less space than my previous washer and dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're delighted to hear that your Combo is working great for you! It's fantastic to know that you're enjoying the convenience of not having to transfer laundry between cycles and that it's saving space in your home. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our product, and we hope it continues to meet your laundry needs efficiently! -Kacie@GEAppliances
All in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love that i can put the laundry in and forget until its done. I get notifications when its done so it doesnt sit in there
I would recommend this to a friend- Cons mentioned:Reliability
Waste of time AND money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 6 months, has been broken for 4. Customer service sucks, GE won’t return or exchange. It takes weeks to get a repair appointment and they mess it up most of the time. And it’s too heavy to just move out of the way to put a spare machine. This is the most regrettable purchase I’ve ever made.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We sincerely apologize for the challenges you've faced with your Combo. We understand your frustration, especially as you've owned it for 6 months and it has been broken for 4 and want to assist you promptly. Please reach out to us on social media with your full model and serial numbers, and any pertinent details. We're committed to resolving this matter for you. -Kacie@GEAppliances
Well designed machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great machine, manual and/or instructions for use are lacking and difficult to understand stand.
I would recommend this to a friendGE appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best on the market... my second purchase. Simply the best
I would recommend this to a friend