Customer Ratings & Reviews

Great machine do not buy from best buy. If you do find a price match they do all they can not to honor it

Dead on arrival never worked it would just turn off as soon as you turned it on

I have been using this washer and dryer combo for about one month now. Before this, I had separate machines, and I have owned ventless dryers before, so I know they usually take a very long time to dry. With my previous ventless dryer, drying alone could take up to 4 hours. With this GE Profile UltraFast combo, the total wash and dry time is about 2.5 to 3 hours, depending on the load, which saves me a lot of time. What I like the most is the convenience. I start the cycle and forget about it until it’s done, and the clothes come out clean and dry. I honestly did not think I would like a washer-dryer combo this much, but it has been very practical. The only reason I gave it 4 stars instead of 5 is because it makes a loud knocking noise at the beginning of the cycle. It only happens when it starts working, but it is noticeable. Overall, I am very happy with this machine and would recommend it, especially if you want to save time and space.

Clear instructions and control panel make this easy to use. Being able to set both wash and drier program at the start is very convenient, and the fact that you can check the app to see how far in the cycle the machine is helps you manage your time. The wrinkle care function is great. I like the way you can adjust how dry you want the clothes, and particularly like the fact that the dry clothes don’t have that musty “drier” smell.

So far it's doing good. Time consuming as I'm trying to get used to all in one machine. Also trying to keep everything clean after each use. I'm noticing, after a load there's a lot of water in the bleach and liquid dispensers (top left) that I dump out after each use. I'm also wiping out the water that collects in the rubber ring around the front door. All in all I'm satisfied with the clothes being clean and dry.

I thought the Best buy service of delivery and installation was outstanding on this GE Profile load washer /dryer combo. they took the time to set it up and run a cycle to ensure the operation . The unit worked flawlessly for 10 months then then what I believe was the drain pump failed . I contacted best buy who directed me to GE warranty. They stated my machine was out of warranty as the fine print in their warranty states 1 year from date of purchase. there was a 2 month delay in delivery so the warranty starts the day of purchase , not delivery. so buyer beware and get the extended warranty. I loved the machine , but not happy with GE.. or best buy at this moment.

This GE washer is life changing. Amazingly efficient and the convenience. The product looks amazing, and so glad it is a full size washer / dryer. Highly recommend to households.

This combo is incredible! We have had it almost a month and are very happy with it. Not having to do load transfer is a game changer. Also the heat pump ventless option is great. We no longer have to pay someone every year to clean our vent pipe. One thing we were concerned about before purchasing was noise, but the wash cycle is no more noisy than a large front load washer. For the dry cycle, I measured 60 dB, when placing my phone near the front. So noise is not an issue for washing nor drying. A couple things that might be nice in a future version: 1) Sensors to know if one has removed the lint filter and corresponding software change to not prompt one for lint filter cleaning if it has been removed. We clean the filter after every load, because some loads generate a lot of lint. 2). The SmartHQ app gives information on how many loads are done each day. It would be nice if it could also give us information on how many kWh of electricity it uses per day, which our heat pump water heater provides. In addition to also provide how many gallons of water used. I am not sure if this would just be a software update or require additional sensors.

Was worried about a ventless and combination machine, but it works well! Same capacity as our previous washer and dryer, slimmer machine. Average noise level, unremarkable in that regard. The automatic detergent dispenser is super convenient!

I’m so happy for buying this landry machine. It’s amazing.. wishing very good drying perfect, perfect timing. Very easy to use and very easy to install. Doesn’t make noise at all. Highly recommended

I have no complaints this thing is amazing the cloths do seem little damp when done but if youvread the instructions thisvis normal take them out and there fine very very happy!

Pros: space saving, energy saving, and sometimes time saving Cons: having issues with the softener compartment thinking that it's empty when it's not. sometimes the dryer gives a notification that clothes will be dry in 5 minutes but then goes on for 1+ hour or more

Very satisfied with delivery and performance. I have tried 3-4 of the different cycles, and the de-wrinkle cycle, etc. An excellent machine and Best Buy refunded the price difference when it went on sale a couple days after it was delivered. Holds a lot, dries well if you remember to clean the lint filter each time. Easy to do, and machine has a bunch of useful features.

Very clean store inside and outside,The Staff is great no waiting and take care of you with respect

It was a pleasure meeting the workers and appreciating the work they do and put in. Keep it up

Love the concept and the looks of this new machine. The wife is not happy with how the cotton t-shirts are coming out with wrinkles. The old LG dryer didn't do this so we have a call into GE support to ask what we can do differently. It is so new that even support is having to go research. They said perhaps putting too much in it. We've tried with and without fabric softener. The last load had t-shirts and one pair of jeans. Perhaps the jeans are too heavy to mix with the shirts but we've done that for years without problems. I like the ability to put in the 32 loads of detergent and fabric softener and not worry about that each load. The mobile app is nice. So far, the brands of detergent and fabric softener are not listed in the database when I scan the barcode. We use fragrance-free All and downy and those weren't listed. It is ok as we picked the closest thing. Just got to get the wrinkle thing worked out so wife is happy or she will want the old set back.

This washer/dryer combo is great. All done in 2 hours. It is also a space saver.

I love that this an all in one. My clothes always comes out smelling fresh.

We love this All-in-One Washer/Dryer Combo. The space saving is great. My laundry room looks great with this piece. I have noticed that our laundry seems to smell much better and the fresh smell lasts. Which in turn our laundry seems cleaner. Husband just said this morning how he loves the ease of cleaning lint trap. I love the ventless operation that will cut down on the lint/dust throughout the house.

High-tech and we gained some much needed room in our laundry room.