Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 6530134
Customer reviews
Rating 4.2 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Washer/dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is wonderful. Energy and water efficient and saves space. Very easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
Almost perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest machine ever maid (pun). For some of you, you will have to adjust the way you do things to really embrace this machine. With a traditional set-up, separate washer and dryer, you could wash and dry 2 loads in 3 hours. With this machine the same 2 loads would take 4 hours only because you can't start the second load while the first is still drying like you could with the 2 machine set up. What you can do is put a load in before bedtime and wake up to dry clothes. You can also put in a load and go out to breakfast or shop, the app will tell you when the load is done. You don't have to stay home because you put in a load of clothes. Seriously, either change your habits or buy a second one to cut your 2 load laundry time down to 2 hours... this machine is the future. My calculations show that it costs me .24 cents a load. So amazing that it uses 110 and only about 850 watts to dry the clothes. The old school electric dryers use up to 5000 watts that's why the 220V plug was necessary. There is ONE flaw so far and that is lint bypasses the filter at the points of 4 little clips on the lint catcher. Looking into the machine you'll see mounds of lint build up on the condenser after just a few weeks use... that's no good. I fixed this with flexible silicone caulking on the little clips to seal the slits closed. It leaves them still able to flex but blocks the lint.
I would recommend this to a friend- Cons mentioned:Drying time
Rated 5 out of 5 stars
Great appliance.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I’m still trying to learn the features. All in all I’m pleased with my purchase and the delivery crew was really nice and willing to do anything for me. I will definitely make my next appliance purchase with Best Buy. I’m having a hard time learning the amount of clothes I put in so I’m having drying issues. But I’m getting better.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Phenomenal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal- does what it promised. Works automatically within noted time frame and laundry completed as described
I would recommend this to a friend Rated 5 out of 5 stars
Magnificant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a magnificant machine. However, if you’re a renter. You guys need to check with your landlord before making this purchase. Then too homeowner’s need to check their electrical units before purchasing as well due tothe wattage and how much power it pulls.
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
GE all I one washer/sryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine it’s so easy to use It uses a fraction of energy that my previous set used. I’ve used it about 6 times now my clothes never come out wrinkled. It even folds my clothes… just kidding on that one. I’m definitely a happy buyer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! Thank you so much for taking the time to leave us your thoughts. We are thrilled to hear that you are truly enjoying your UltraFast Combo unit. This unit was designed to make laundry easier for every consumer, we're glad it's succeeding. Thank you for choosing GE Appliances and welcome to the future of laundry! Julia@GEAppliances
- Pros mentioned:Ventless
Rated 5 out of 5 stars
Efficiency Redefined
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all! The GE Profile Washer/Dryer Combo redefines laundry efficiency. I'm in love with the carbon graphite design, and the fact that it's ventless makes installation a breeze. Laundry day has never been this easy or quick.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there – thank you for your enthusiastic feedback! We’re delighted to hear that you’re loving the efficiency and design of our Ultrafast Combo. We take pride in providing products that make life easier, and we’re glad to know that your laundry day has become much more convenient. If you ever need any assistance or have questions in the future, feel free to reach out anytime. All the best! Lauren@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing product!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this machine!!!! It’s so easy to use that my husband has actually done most of our loads of laundry since we bought it!!!! Clothes smell so clean and feel so nice after the cycle is done. Worth every penny!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Life simplifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this washer/dryer combo. Love that you can add enough detergent for 50 loads. Love that you put a load in and it’s washed and dried in one cycle. Super simple to use and makes washing/drying clothes a breeze!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great space saver!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saver. I needed a combo washer dryer without a vent and this machine did the trick. Super quiet running machine and only uses 110 volts outlet. Looks great on or off. Would recommend it highly to all my friends!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great combo unit!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! She had been requested it for months. I purchased it and she has finally started talking to me again. Great quality product. Easy to use. Thank you!!
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Just try it,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great choice for our family. If you have a busy life and a big family, I recommend this. As long as you put it on the correct settings for the load it works great.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
2 in 1 and done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient product. Love the space saving aspect and app.
I would recommend this to a friend - Cons mentioned:Drying time
Rated 1 out of 5 stars
Wished i'd read reviews before purchasing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected biught this machine Nov of 2023. I had a tech comeout on last Wednesday because the drying is not drying my clothes he says that i have a Freon leak and the parts to fix it are $1500 covered by my warranty but the $575 labor isnt. Called customer service theyre not going to cover ther labor cost. The technician says that he sees Freon leaks it has something to do with the vibration of the machine. New service call is this week ill see how that goes but for a $3k machine this shouldn't be happening. Ill update after repairs are done
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about the freon leak on your unit and are glad you were able to schedule service with one of our service technicians. We are confident they will be able to help with getting your unit working properly. If you should run into any trouble, please reach out to us on any of our social media pages and reference this review. Dianna@GE Profile
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should be the sales person for this machine. I am in a up stairs apt., plus I am a senior so I am grateful for the conveince.
I would recommend this to a friend Rated 3 out of 5 stars
Do not buy. Technicians can't work on it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this model. We had 4 different technicians come out to fix it, and a month later, GE is still not able to fix it, and won't work with us to get a replacement. We actually don't want the same model, since the warranty is not supported since they aren't traing the technicians.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This is not the experience we expected you to have with your Combo. Please PM/DM us on Facebook or Instagram with the complete model/serial numbers of your Combo, any service confirmation/case numbers you may have, and a copy of this review so we can further investigate.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My All-In-One was delivered today and it’s amazing! Lots of convenient settings and features and pretty quiet.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes life easier on a busy schedule. Set it and forget about it with towls and clothes that need dried. Super quite as well!
I would recommend this to a friend Rated 5 out of 5 stars
Love this combination washer/dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Admittedly, I was a little leery of getting a combination washer/dryer, like what kind of magic makes this work. I am pleasantly surprised. It works great. It is so nice to just set it and forget and have my phone tell me it's done because I am forgetful. Side note for others considering: the clothes do feel damp when the dry cycle is complete but if you you read the owner's manual and shake the clothes they are dry. I also love that this has a sanitize option for a wash cycle
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks so much for sharing your experience with our Ultrafast Combo! We’re happy to hear that it exceeded your expectations and that it offers the convenience you were looking for. No more forgetting to switch the laundry here! Your insights about the drying process and the sanitize option are valuable and will certainly help others considering this machine. If you ever have any questions we can assist with, please know that you can reach out anytime, as we’re happy to help. Thanks for choosing GE Appliances! Take care. Lauren@GEAppliances
- Cons mentioned:Drying time
Rated 1 out of 5 stars
Nothing but problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this back in September and have had a number of problems. When I first got it the clothes would come out some dry some wet. Had a service man come and he ordered a replacement part that was out of stock and had to wait a couple of weeks. After that the clothes dried all right but would come out wrinkled. A representative from the company got in touch with me and pointed me to the website for troubleshooting. Followed those instructions and still almost everything comes out wrinkled that would not be wrinkled with my old regular driver. Also there is water on the door gasket that must be dried before you remove the clothes. Now after a wash is started and the time is displayed after the load sensing during the cycle the drying time gets almost doubled, which is a new problem that has cropped up. This has developed in just the past week or so. Finally check online you will see there is a problem with lint buildup that gets past the filter and builds up on the interior.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the issues you are having. This is not the ownership experience we want for you and are sorry for your inconvenience. Cycle times can vary due to the size of the load as well as the materials of the clothing you're washing and drying. We do encourage you to ensure that your software is up to date. We have an article on our GE Appliances website called "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID" that can assist with this. Wrinkling can be caused by overloading or incorrect sorting. In addition to trying smaller loads, we also suggest that you try the "wrinkle care" feature on your unit. If you'd like, you can also view the article on this titled "GE Profile™ UltraFast Combo Washer/Dryer - Wrinkle Care" to give you more information on how this can help. If these troubleshooting tips don't help, please send us a private message on any GE Appliances social media, like Facebook or X so we can assist you further.











































