Customer Ratings & Reviews

I don’t like the smell of my clothes , I don’t like water that is still in machine when you get the dry clothes out, not much of a stain remover, over all it just seems like it didn’t even wash my clothes , for this kind of money you would think they would have fixed this smell issue that has been going on for over 20 yrs , it’s not a convince, cause when my stuff is in the dryer another load goes in, which you still have to wait for the load to dry,

It lasted 4 months. It was great. Clothes are incredibly clean and smell wonderful. Then it started making a loud buzzing sound in the drying mode. Now it throws a fault code saying the dryer us overheating. Code 353. I've done the basic stuff. Check ventilation, clean lint trap after every load. Geek Squad won't touch it until after the first year. So, I'd pay extra for their protection for nothing. GE customer service is absolutely atrocious. Finally, after a week, ge puts in the service request to a local repair place. They're the best town. However, they have no clue on how to work on it because I'm the first one with an issue. There are no factory GE techs in the state of South Dakota. It's been inop for a month. I'd pass on this. Get a traditional set because it might take months to get it fixed. And then I'll eat it and get something different.

A 1-year warranty on all the electronics and sensors is a joke. One small power surge would take it all out,, The money you save on electricity best put it back you'll need it for repairs.

No more forgetting clothes in the washer. Uses very little power. We are in love

This machine is an absolute game changer and i 10 out of 10 recommend you buy this and dont wait!

Love it!!! Just load and go. No worries about forgotten wet clothes.

If I could give it zero stars I would. It worked well for about 3 months then we noticed the total load time continued to increase. When we first got it it would take about 2 hours and 15 minutes to wash and dry a load. 6 months of owning it I can do a load in 11 hours. I am told, after technician calls, that it is working as good as I will for our situation. I still don’t know what that means. We wash clothes weekly(like most people). I am very disappointed with this product and the fact that GE will not stand behind it. Technicians are not trained to work on this product so they just kind of “wing it.” We now can only wash clothes so we basically have a very expensive washer. It’s true what they say, if it’s too good to be true, it probably is.

Excellent washer and dryer ease of use does the job with ease

We save so much space and have not had any problems thus far.

Awesome machine. Very quiet, great for small places

DO NOT BUY THIS! I have had GE Appliance Repair come out five times to fix various things like the unit overheating, the unit not drying, and now the INSIDE bottom of the unit fills with water and floods my laundry room. Each time, they replace something different and I have to wait another week until they come back out with another part. Currently, I’m waiting on a part and cannot use the unit for YET ANOTHER week. I haven’t even had this thing for a year, and it’s been unusable for 1.5 months while waiting on repairs. This thing was a complete waste of money.

I absolutely love mine washer dryer. It makes my clothes smell cleaner. I don’t have to worry about clothes souring in my washer anymore and I love not having to put laundry detergent and fabric softener in every time and I love that I can put the clothes in and come home and they’re done.

Nice piece of equipment. Love my purchase the delivery staff was professional got it ready in no time.

The first model delivered was damaged and had to be replaced. The replacement model works great though.

Works good it just takes a little getting use to the machine tell you need more liquid fabric softener when the thing is but machine still operates

Nice. Would not pay more than the BK FRDY 1,900 for it but not bad.

Service has been out 6 times in the short 9 months of ownership. Replaced the same parts (pretty much the entire system)2 times and it is still force stopping, overheating, clothes not fresh, and do not dry easily 2-3 hour dry time for all loads. They won't replace it even with all of these issues, so im going to the point of scrapping it -not worth the headache!

We have had this combo for 5 months and we are already having to call for repairs. It worked fine in the beginning but now we have noticed there is no lint in the lint trap, and we have to constantly rerun the drying cycle because it's not getting the clothes dry. A load of towels took 10 hours and they were still not dry. Wtf!!! Don't waste your money on this! It's truly not the best buy!!!!!

This product is well made and it does everything it says. Clothes are very clean and the drying cycle works very well, We have 4 adults using this machine.

Beyond expectations. It beats my other brand by a mile. Where does the heat go? I have no idea. Load, go to work, come home: 1 and done.