Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 6530134
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the product's ease of use, energy efficiency, and quiet operation. Many also value its generous capacity and ventless design. However, a significant number of customers have reported issues with the drying performance, with some experiencing problems after a few months. Other concerns include the lint filter design, the product's weight, long cycle times, and occasional reliability issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drying performance
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente. Washer and dryer, so fast, the clothes is dry to the end that’s the worse thing I was worried about, and this machine is very good
I would recommend this to a friend The best thing you'll ever use at home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of December 30th I've owned the washer/dryer for a little over two months, I've had no issues with the machine bestbuy delivery was great no issues, the machine is awesome being able to put something to wash and wake up ready to wear or put away or even run a errand and continue to wash and go about your day
I would recommend this to a friend- Cons mentioned:Lint filter
No Fuss!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Gets the job done with no fuss, but be sure to clean the lint filter after every cycle.
I would recommend this to a friend - Cons mentioned:Drying performance
Just don’t! I wanted to like it…but I just can’t.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received our new unit Saturday, and after four loads of close taking all weekend to wash and dry, I will call Best Buy tomorrow to return. The drying time is ridiculous. Close come out so wrinkled no matter what you try. The unit gives off an odd smell, almost like electrical burning. It's a great concept, and I wish it worked as advertised.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're truly sorry to hear about your disappointing experience with your UltraFast Combo. We understand your frustration and disappointment, especially when a product doesn't perform as expected. Your feedback is invaluable, and we appreciate you taking the time to share your concerns. We encourage you to ensure that the pump filter is not clogged and that none of the drains or drain hoses are kinked. If these tips do not help, please reach out to our GE Appliances Consumer Service at 1-800-432-2737. We look forward to assisting you soon! -Kacie@GEAppliances
Worth the pay! Must have laundry for everyone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say it is expensive for most of us BUT it is worth the pay! Been usung it for a month now and it does a great job all the time! Wrinkle Free ✔️ Save Time ✔️ Save Energy/Electricity ✔️ Dry Perfectly ✔️ Happy ✔️ Satisfied✔️ Very convenient ✔️ Space saver ✔️ I like the idea that can connect to wifi and control it over the phone as well! If you always busy and have no time to do your laundry this is perfect for you!
I would recommend this to a friend- Pros mentioned:Ventless
Perfect for small space or apartment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic. Short dry times for a combo unit. No need for a vent and plugs into a standard outlet.
I would recommend this to a friend Just WOW!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is absolutely AMAZING!! No Joke.... My clothes have never felt better!! HUUUUGE SHOUT OUT TO LG!!! You have managed to make the worst chore in the house sooo much better!!! Ill never be able to go back... Seriously!! This whole no static thing, completely changes the way your clothes feel! Just wow!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Life changing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to imagine how convenient this combo is until you experience it. This was an amazing purchase
I would recommend this to a friend - Cons mentioned:Drying performance
One and done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , the only issue I have is sometimes it takes a bit longer than expected from start to finish
I would recommend this to a friend The future is now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I mean that. I watched so many videos on this and read all kinds of reviews... This thing was the "it sounds too good to be true" exception to the rule. It washes well, treats clothes better, and dries without swapping loads. As long as the filter is clean and the maintenance is performed, this thing is just genius in motion.
I would recommend this to a friend- Cons mentioned:Drying performance, Lint filter
Do not buy it’s terrible, and a waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing I’ve ever bought in my life it doesn’t dry clothes has lint scattered all over it doesn’t keep the lint in the lint filter, and there’s water all over the floor when you open it, it’s also very loud
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We are deeply sorry to hear about the issues you've encountered with your GE Profile UltraFast Washer/Dryer Combo. We'd like to help! Please send us a private message on any social media platform so we can gather some additional information. We look forward to hearing from you soon. -Kacie@GEAppliances
- Pros mentioned:Ease of use
So easy to use and works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and much more convenient! Love the auto detergent disperse feature and washer/dryer combo!
I would recommend this to a friend - Pros mentioned:Ease of use
LOVE it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. VERY simple to install. Easy to operate. Works great. Looks good.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Best machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente and practice save space water and power all in one machine
I would recommend this to a friend Gave up after 3 units
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what to say. We had a brand new unit. We REALLY wanted this to be good. However, every time it would do anything with water, which it does many many times per wash cycle, when the water is cut off it would sound like a gun shot in the house (like a .22lr, not something crazy). It would do this 20-25+ times per wash (never actually counted, but it's a lot). So, Best Buy replaced it. We still had the problem. Best Buy offered to replace it again. The problem is still there. However, not wanting to believe three units could be bad in a row, I turned down the faucets very low. Like a quarter turn. Still sounded like a warzone. Then I installed water hammer arrestors and only had the faucets open a quarter turn. Still no glory. So, we finally gave up and will be returning this for a normal washer and dryer combo. There's definitely an engineering problem with these units and how they shut off water. Thank goodness for the incredibly awesome customer service of Best Buy for doing everything they could to remedy the situation.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're awfully sorry to head that you've had this experience with all 3 of your Combo's. We truly appreciate your detailed feedback and the efforts you took to resolve the issues. It is disheartening to hear that despite our attempts to address the concerns, the problem persisted. Your insights into the engineering challenges are invaluable, and we will ensure that this information is shared with our product development team for further review and improvement. We also want to thank you for recognizing the efforts of the customer service team at Best Buy. If there is anything else we can do to assist you or if you have additional feedback to share, please do not hesitate to reach out. -Kacie@GEAppliances
Verry happy with the purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good the technology is there. The only thing is if you put too much clothes it wont fully dry them. But otherwise nothing bad to say. I love that the machine sends me a notification to my phone when its done and not having to change the washed clothes to a dryer is 10/10 for someone with a bussy life like mine
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for expressing your excitement with your new Ultrafast Combo unit! We love that this unit has provided the added convenience for you and you have found the app to be easy to use. You also want to make sure not to stuff the drum too tightly with clothes so you can get the optimal drying out of your unit. If we can help with anything else please feel free to reach out and let us know. Take care- Dianna@GEA
Combo machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing machine! On the large side but it’s a beautiful machine!!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for your feedback! We're delighted to hear that you find your Combo to be amazing and beautiful. It's great to know that you're enjoying its features. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Happy laundering! -Kacie@GEAppliances
Compact and convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We initially received a broken unit and it took over 3 weeks to get a replacement. Once the new unit was installed it was exactly what we wanted. It is a bit noisier than expected but it is very convenient not having to switch out laundry. I would recommend the unit for someone with them at its base. It’s a full-size washer and we’ve been able to run full batches without a problem.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to hear you had issues with your initial Profile UltraFast Combo. This is not the experience we wanted for you and apologize for any disappointment or inconvenience you may have felt. We are delighted the new unit is working well. The Combo has shipping bolts, brackets, and spacers that keep the wash basket secure during shipping. They are located in the rear, and need to be removed before using the appliance. These are the parts that need to be removed:
4 bolts, 4 plastic spacers (including power cord retainers and rubber grommets), 2 brackets and the screws fastening them to the Combo. For step by step instructions, your Owner's Manual is your best resource. If you prefer video instructions, our "Front Load Washer - Shipping Bolt Removal" video will take you through the steps. If the shipping materials were not removed as directed, the unit may operate at a higher sound level. We hope this is helpful. Kind regards - Vikki@GEA
- Pros mentioned:Ease of use
Space Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use and space saver. Don't have to remove clothes after washing.
I would recommend this to a friend Excellent 5 star
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ım very happy to bought this machine. I highly recommend it!
I would recommend this to a friend