Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- |
- SKU:
- 6649531
Customer reviews
Rating 4.2 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this washer and dyer for about three weeks now. I am so impressed with how well it washes and will dry my cloths. Sometimes the cloths are still damp it does depend on the size of load. I have a King bed and washed my comforter a couple of times. Its always clean and dry. I am very happy with this unit, I am in a basement and it had hook ups for a washer not a dryer, this all in one takes care of that.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Be prepared to be sending this back to the store!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile UltraFast Washer & Dryer Combo presents an innovative option for those seeking efficiency and convenience in their laundry routine. With its compact design and ventless heat pump technology, it certainly stands out as an ideal solution for small spaces or apartments where traditional units can't fit. However, while the concept is promising, there are a few aspects that potential buyers may want to consider before making a purchase. Pros: Space-Saving Design: One of the most significant advantages of this combo unit is its compact size. It offers the functionality of both a washer and dryer without occupying the footprint of a conventional dryer, making it perfect for tight living conditions. Ventless Technology: The ventless feature is a game-changer for anyone who has struggled with installation limitations. Without requiring an external vent, this appliance can be placed anywhere there's a power source. Low Power Requirements: Operating on just 120 volts or 15 amps makes this model very accessible for a wide range of homes, ensuring that it can be installed without extensive electrical modifications. Adaptive SmartDispense Technology: This feature is particularly noteworthy as it automatically dispenses the right amount of detergent based on the load size. It simplifies the laundry process, ensuring optimal cleaning with minimal effort. Cons: Drying Efficiency: Unfortunately, the drying functionality of this combo leaves much to be desired. Despite the load size, it seems unlikely that clothes will emerge completely dry. This may require a second drying session or the use of an alternative drying method, which detracts from the unit's overall convenience. Noise Level: Users should be prepared for a fair amount of noise during operation. While some level of sound is expected from any washer/dryer, this model could be disruptive in quieter homes or apartments. Fragile Lint Collection Mechanism: The lint trap is essential for maintaining performance, yet its fragile construction could lead to issues. There are concerns about durability and the potential for it to break if not handled carefully, which could affect efficiency. Weight: The appliance is considerably heavy, making relocation a daunting task. Once placed, it may be challenging to move it again without assistance, which is something to consider when choosing a laundry setup. Conclusion: Overall, the GE Profile UltraFast 4.8 Cu. Ft. High-Efficiency Smart Combo Electric Washer & Dryer is an intriguing option that balances space-saving design and innovative technology. However, it’s clear that there are several areas, particularly the drying capability and noise level, that need improvement. For those who can manage the limitations and appreciate the features it offers, it can serve as a functional addition to their home. For others, however, it might be worth waiting for subsequent versions where these issues are resolved. If you don't believe me after reading my review . . . do yourself a favor and go to the closest Best Buy Outlet near you and you'll find a large number of these appliances being sold there due to all of the consumers that have returned this washer/dryer combo for the same reasons that I have indicated above in my review.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your detailed review of the pros & cons of the Ultrafast Combo unit and regret to hear you ended up returning your unit. We take your feedback seriously and will take your review into consideration moving forward as we are always looking for ways we can improve. We do hope that we can earn your trust back in the future.
Rated 3 out of 5 stars
Good for a single maybe
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes, sold my wife on this, but unfortunately it has not lived up to its promise. 1. It has never been balanced, it's is on a pedestal and we just can't get it to balance. 2. The tech is pretty amazing, smart machine and the auto-dispense of detergent and fabric softener is very handy. 3. Not meant for a large family, you would need multiple and that would be an expensive laundry room. The machine just doesn't dry effectively enough to score higher than a 3. 4. It would be perfect for a person living alone 5. Lint handle broke, weird design. 6. Even with the best plan you pay at least $105+- to get a technician out. Not terrible, but didn't expect that fee.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To clarify, our Profile Combo is approved for installation on our optional 7" riser. It is not approved for installation with the pedestal. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could improve the drying performance. If you continue having issues, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can check into this further. -Vikki@GEAppliances
Rated 4 out of 5 stars
Great washer/dryer! Except…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large capacity and the fact that i dont have to be here to move laundry from the washer to the dryer! Just throw in a load before bed or before heading to work, and it’s clean and dry by the time i wake up or get home! The only issue i have with this is that when washing a bulky item such as bedding, it takes multiple drying cycles to get it dry.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're thrilled to hear that you love the Combo. It really does make doing laundry so much more easier and convenient. If you notice that bulky items are taking longer to dry, please make sure your Combo has the latest available software update using the SmartHQ app. We hope this information is helpful. Thanks for being part of the Profile family. All the best. -Don@GEAppliances
Rated 4 out of 5 stars
Great if maintaned regularly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two years it’s been great but it has slowly begun not yo dry as well as it did new and maintenance is key to keep it in tip top shape.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Convenient, set and forget laundry center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this thing. It gets our clothes clean. It’s convenient and easy to use. I have the app so it alerts me when a load is ready to remove. With dogs in the house, we run the pet hair feature with every load. If you use the pet hair feature, don’t put any dry detergent or oxy in the drum with the clothes—use the dispenser drawer. The pet hair feature blows air through the clothes, sending pet hair and any loose dust or detergent powder through the lint filter. Our first load with oxy in the drum left all the oxy caked in and around the lint filter. Lesson was learned, instructions were read and followed, problem solved. We have yet to run every feature, but the ones we have used have worked well.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Pleasantly surprised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still amazed that one unit can both wash and dry. Definitely saves on space. The one drawback is that unlike with a separate washer and dryer, you cannot start a second load while the first is drying. Thus, laundry seems to take a bit longer, but overall we are happy with our purchase,
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
"Revolutionized Laundry with the GE Profile UltraF
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the GE Profile UltraFast Washer/Dryer Combo with Ventless Heat Pump Technology in Carbon Graphite, and I couldn't be more thrilled with my purchase! This innovative appliance has transformed my laundry routine and deserves a solid 5-star rating. The standout feature of this washer/dryer combo is the one-door convenience. Loading laundry has never been easier, and the seamless transition from washing to drying is a game-changer. No more waiting around for one cycle to finish before starting the other – it's all done in one go! The built-in storage for soap and detergent is an absolute game-changer. No more guessing or measuring required. The machine knows just how much detergent to use, ensuring my clothes come out fresh and clean every time. The Ventless Heat Pump Technology is a brilliant addition, as it not only saves energy but also means I can place this combo unit in more locations without worrying about ventilation. Plus, it's environmentally friendly! In addition to its functionality, the Carbon Graphite design is sleek and modern, fitting seamlessly into my laundry room's aesthetics. If you're looking for a washer/dryer combo that simplifies laundry, saves energy, and makes your life easier, the GE Profile UltraFast 4.8 cu ft Large Capacity All-in-One Washer/Dryer Combo is the way to go. I'm extremely satisfied with this purchase and would highly recommend it to anyone in need of a laundry upgrade.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
I should get a commission for how many I'll sell.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing. At less than the cost of a washer and a dryer, you get a modern, all in one, smart capable, ventless drying, high capacity machine. While run times are much longer than you would normally expect, it really doesn't matter. Pop in a load before you leave for work and when you return, it's dry and ready. Very quiet compared to our old machines. It does have a few moments in certain cycles that are a bit louder and when it's drying a low frequency hum can be heard. Not a bother for our setup, but something to be aware of. The clothes don't feel the same either. At first we thought they were still wet but no funky smell or wet film was found. Clothes smell fresh and clean, even without scent boosters or any dryer additives. Static also seems very low.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
I don't understand all the hate for these things.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer/dryer combo for almost a year and have nothing but good things to say about it. Well, almost nothing - it is annoying that it has a factory flaw in the lint filter where lint will get through and clog the fins of the heat exchanger. But I knew this starting out and used electrical tape around the filter every time. My "normal" loads have remained at about 2 hours 20 minutes a piece for the entire time. Heavy bedding materials are really the only thing that won't be 100% dry when I'm done with the load. Since I have kids and a wife, the thing is in constant use when they're home, so we've definitely put it through its paces. Saves me a lot of time and I don't have to change loads to the dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Love it. Be sure to clean the lint trap regularly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile UltraFast Combo Washer/Dryer is a game-changer for anyone looking to streamline their laundry routine while saving space. This all-in-one unit combines powerful washing and drying capabilities into a sleek, compact design, making it ideal for apartments, small homes, or anyone seeking convenience without sacrificing performance.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Really happy with this unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this unit. We have run 10 loads through this machine so far. Mostly normal, 1 bulky bedding, 1 towels and the rest normal loads. For all of these loads I believe the machine performed very well. All loads have taken from about 2 hours to 2 hours 45 minutes. The only items we have had to extend drying time a little were when we had Jeans in the load. I would highly recommend this unit for anyone. Love the App and the notifications received. Also, the Smart Dispense seems to work very well and it is great not to have to measure out detergent and softener every load.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Wrinkles Steal the Scene
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are MANY 4-5 star reviews, and understandably so - there is lots to love about this machine. However, I rate it 3 stars and sadly chose to return it primarily because of DRYING and WRINKLING. I’ll explain why, and you can decide for yourself whether the pros outweigh the cons. CONVENIENT - No question, there are enough great reviews about how convenient this unit is. I love having a dryer that automatically takes over after the wash cycle completes. CONNECTIVITY - I don’t connect my appliances to WiFi and thankfully, this washer does not require WiFi unless you want to download different wash programs. The buult-in programs are plentiful. CYCLE SPEEDS & CLEANING PERFORMANCE - I coupled these because a medium sized “Normal soil” load will take about 2 hours and 20 minutes start to finish, close to advertised. However, it’s very important to note that the Normal soil setting washes well enough only for slightly dirty clothes. After having washed dozens of loads in this machine, bedding, towels, and anything that is slightly above moderately soiled such as stains of any kind, construction work clothes, and dingy whites absolutely require the “Extra heavy” soil setting and often the pre-wash setting as well. Otherwise, the clothes and stains simply will not be cleaned well enough to your satisfaction. This is to be expected, but be aware that this dramatically increases the cycle times (+ 45-60 mins.). DRYING - As many other reviews have stated, the dry times are VERY long. Especially for heavy items- they do not come out fully dry (Towels, Denim, Bedding, Hoodies). Though, light-weight clothing such as T-Shirts, undergarments, and workout gear dry just fine and in less time. Yes, shaking them out or laying/hanging as GE support have suggested does help to dry the remaining dampness over time, but my expectation and requirement is for the unit to dry to completion on its own. This dryer falls short for the items listed above. WRINKLING - This is by far the oddest and most dissapointing thing about this unit. With a traditional vented tumble dryer, if you remove your clothes right away, they won’t be wrinkled and you can avoid ironing most articles. However, with this unit, clothes AWLAYS come out very wrinkled no matter how quickly you remove them. The Wrinkle Care option makes no difference. Perhaps a side effect to the ventless heat pump? I don’t know why it is, but expect to iron more often with this unit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your detailed feedback with us. For drying performance, we do recommend that you ensure that the pump filter is cleaned, that you're not overloading the unit, the drain isn't clogged, and that your software is up to date. Please use article "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID" on our GE Appliances website for assistance with this. Software updates may help with wrinkling issues too! Should the issue persist, please schedule service by calling our GE Appliances Consumer Service at 1-800-432-2737 so we can assist you in the best way possible.
Rated 3 out of 5 stars
Has kinks but worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the good outweighs the bad but there are definitely kinks that need to be worked out. It regularly needs to be drained and cleaned. I have a larger family and pets but about once a month we need to drain and unclog it. It also takes about 2.5-3 hours a load. The ease of throwing your load in and it being done the next time you open the door is a comfort I wouldn’t give up at this point though.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .It's great to hear that the convenience of your Combo unit has made laundry easier! We appreciate your feedback on maintenance and cycle times, as it helps us continue to improve our designs. Lauren@GEAppliances
Rated 5 out of 5 stars
The Beauty of the Beast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Beast! It's huge and heavy, but now that it's in place, it's a Beauty. Works great, so convenient; love the energy efficiency of the heat pump technology and the delight of having only one machine to wash and dry. Also, my clothes don't seem to get static-clingy; no need for fabric softener. I use detergent sheets, which work great.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Good product- terrible delivery
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not getting anything for this review. After a year, I am happy with the combo unit. Saturday delivery crew fast noobs but not professionals. I ordered the ped with combo. Best buy delivery flipped my washer upside down in street and put the ped on it. They then took the shipping bolts out before coming in the house. Stuff 14" of drain hose into drain guarranteeing it would not dry. Did not give me drain hook or covers. Required a separate trip to store. BB price matched so I saved $50 more. I had to moved over myself and level it. I bought a vacuum attachment for it and use electrical tape on the filter housing. I clean the lint filter every use. The foam filter about every 25 uses. I use two different brushes for coils. So more maintenance but I can fit a lot in the combo with no problems. Use ditty bags for delicates clothing. Definitely have manual handy for questions. More tham 4 people in house may not be a fit. Pet air cycle is nice. The combo works with goat milk laundry soap. I leave door, lint filter, and washer open when done.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Air it out after delivery!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing came in and stunk up our laundry room and kitchen for 3 days. We had to turn on the exhaust fans and open the garage door & kitchen window to help air it out. Also ran a few loads. The unit does clean the clothes very well. It is odd and takes time to get used to the drying. It comes out humid and "feels wetish", but is not and needs a minute or two to air out before being fully dry. My Biggest complaint is it came with a small dent bu Best Buy is not willing to do anything about it. Also again, make sure to air it out or run some loads before use because it sinks. All in all...if you want to save space, and you like the idea of no longer using the dryer vent, I'd say it's a potential buy. Saves space and cleans clothes well from what I can tell and all the features are great too.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Very convenient but messy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice to toss the bedding in there in the morning and have it warm and ready to go when the cycle is done. The dog hair feature is awesome to get dog hair off before the wash cycle. And the phone notifications are a great reminder to change out the loads. It does seem to take a long time to dry. The ventless design does create a lot of extra lint in the lint holder. I find the lint filter cavity and door seal are always covered in hair and lint.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally, the ONLY drawback is drying time. Also, you don't vent the dryer lint to the outside and it runs on 110v. So, you can put it anywhere you have water access and drain. No lint hose. No 220v out necessary.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
annette
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for space saving cleans better than last front loader sometimes have to dry twice
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend






























