Customer Ratings & Reviews

Very good appliance so far! The washer is very easy to use and cleans very well, also very quiet when operating.

When it is working 'as designed' it's a great unit. However, it rarely works as designed. Any bulky items such as bedding and/or sweatshirts send this combo unit into a series of error messages (Error System Message 8 - Low Water Supply) which ultimately results in the unit not finishing the load and just shutting down. There are a few places in this machine where there is an accumulation of lint and water. These areas are increasingly difficult to access and on one occassion, my wife cut her finger attempting to clear lint from a metal grid behind the lint filter. I purchased this unit 09/2023. This unit is less than 2 years old. I did not purchase the protection plan (shame on me). I contacted GE, as this machine has limited warranties on the motor and the sealed drying system. When I contacted GE, I learned they are LESS THAN WILLING to stand behind their product! They argued with me that I purchased the unit in July of 2023 - even when I told them I was staring at the screen showing my purchase details from Best Buy and then essentially told me they couldn't do anything to assist me in regaining the function of my large appliance that is LESS THAN 2 YEARS OLD! It wasn't until I pointed out that the person from GE had offered to do nothing to find me resolution to my issue. She had her own accounting of the phone call and insisted I said the unit was dead. I again raised question of no way of them knowing the error conditions I am experiencing are tied to the motor or drying system without scheduling a service appointment - AND she hadn't even offered that! Once I said something highlighting this - she was quick to get one scheduled. Terrible customer support experience. BOTTOM LINE: The concept of this unit is decent. We are a family of 5. Being able to start another load of laundry while one is in the dryer is nice. With this unit, a load of laundry takes a minimum of 2+ hours. With a bigger family, this thing runs constantly! Ours has been finicky and hopefully the service call will remedy the issues we are experiencing, but if I were to do it again - I wouldn't or at the very least purchase the protection plan from BB.

This is the first time owning a combo washer/dryer and GE PROFILE All In One does not disappoint. Load once and forget about it until the application alerts me the wash has been completed. Can’t get better than that. The clothes are clean and dry. I love the automatic detergent dispenser. This machine has all the bells and whistles. This has been a real time saver. Worth the money paid for it!!

Have had mine for about a month and so far love it. Hopefully it lasts a long time. Time will tell. Only negative is that sometimes the time estimation says 5 minutes to complete but then “load senses” for quite a few minutes longer. Only seems to happen on delicates cycle. Normal cycle is quite accurate and finishes in slightly over 2 hours. Not bad. Love that it’s ventless and can run on a normal 110v outlet.

It doesn't work for me the washing and drying time is a long time to not see results

This is revolutionary, wash and dry your cloths in one machine. This works great, keeps cloths extra clean and dry cloths great. No gas line, no exhaust vent and only normal 15 amp outlet needed. It has a built in dehimidifier type technology that dries cloths wothout venting after washing. Alerts on phone and apple watch when cloths done and many electronic setting on the app. Uses very little power that is the best energy efficency.

It’s so smart! Follow the simple directions to set the type of load you are washing and it takes care of the rest! It measures the right amount of detergent and fabric softener, washes the clotehes, and then uses air speed (not so much hear) to dry the clothes. No more swapping loads from washer to dryer, and no more hanging up clothes because you’re worried the heat of the dryer will shrink them. What a huge time-saver; we love it!

We have owned this for quite sometime now. We have some concerns, concerns that GE will not do anything about. Vacuum out the filter housing at least once a week, something isn't quite right with it and you'll get caked on lint stuck everywhere inside there, and it's a chore to get it out of there. Look for it on sale, if you can get it sub $1500 it'll work good.

I was very excited of the prospect of not having to switch between washer and dryer and saving space in the laundry room. However, it does not perfrom as advertised. The descritpion indicates that the clothes will be slightly damp, but would dry by the time it is folded. It does not. We have tried to just have the clothes run an extra drying cycle and then some minutes. Clothes still come out damp, and smelly. Now for two months, we have seen no lint near the filter... We cleaned the unit as instructed and the clothes now just come out wet. We will have to set-up a our old dryer - not only do we have a 4 hour cycle, but we now need to take damp clothes and dry it in another unit for another 30 minutes. I bought this unit in June last year. We have been cleanining and tryind different dry times and extra dry time with no effect. We are lucky it is summer.. right now we just air dry it on the laundry table, bed, basked wherever we can spread. This will not work in the winter

This washer/dryer combo has made my laundry day so much easier. Put the dirty laundry in and pull out a clean load when it's done. It has many washing options for all your needs and the auto detergent dispenser is great. Lower gas bill and many more benefits come with this combo unit. I am very happy with this purchase.

Amazing !!!! I love this machine. You can connect it to your phone and track your usage. It’s lets you know when you need to refill detergent and softener. It’s silent and washes and dries in 90 mins. My clothes come out soft!

this washing machine/ dryer works well! turn on the machine, put the load in, drop in the soap and fabric softner then that's it. it sensors the dryer so it may feel wet but i assure you its dry. this machine is so easy to use and no need to put in dryer. i use my phone to see if its done or can modify through my phone. this is well worth the purchase. i love this machine!

Best purchase ever!! Not only saves you time but money as well. You can do laundry anytime without needing to supervise it, you get notification when your clothes are washed and finished the drying cycle

Having an all-in-one of this size is really cool. I like to hang dry a lot of things, so this makes it a little cumbersome on those items. BUT when I do things like my sheets or other things that can be washed/dried it's amazing to come back to fully washed stuff. For clothes, this thing does a terrible job getting wrinkles out. That's the one major downfall of this washer/dryer.

My husband really encouraged us trying this since we have had trouble with so much lint in our laundry room and this is ventless as well as would wonly need one appliance in laundry room now. Ioriginally was NOT on board,however now I’m in love. This is a total game changer for all us bist moms with tons of things on our to do lists. Literally set it and forget it! We’ve had it for a few wills now and highly recommend.

It's a fantastic washer and dryer. The clothes sometimes feel a little damp but once you take them out but after a second it feels normal. It was a life changer getting to throw dirty clothes in then go to bed and wake up to fresh clean clothes. Not need to stay up to put them in the dryer or wake up and put them in later.

this appliance is well thought out and design. it requires no venting for drying and operates using a standard household electrical outlet. this means you can place it in your home without much upgrade. it autofeeds detergent and softener from its internal reservoirs, and lint cleaning is easily accessed. you can still use pods and dryers sheets, if you prefer. you can load it, set it, then walk away. the app will notify you when the wash cycle is complete and when the load is ready. the complete cycle is longer than my previous combined washer and dryer, but it is likely using less water and energy. having one appliance saves a lot of space which is a big deal for me. having the riser attached is a nice addition.

I’ve had the combo for one month and I’m very happy with the purchase. I love the ease of use, the settings are intuitive and the app is fantastic. I did just order the GE cleaning brushes for the lint filter. I think that should come automatically with the combo, IMO. I would recommend this unit if you’re looking to try a combo washer/dryer.

No more rewashing a load of clothes because you got lazy and procrastinated. Pour in liquid detergent and fabric softener for multiple loads to come. Sign up for the app and get real time updates from your appliance about the load you’re washing/drying. The app will tell you when your detergent/frabic softener are getting low. This appliance is absolutely amazing!!

A bit early to give a full review since it was just installed and we don't know if we will be doing the WIFI yet. The installer finished the hook up quickly and efficiently, but since this model is relatively new to the market he was unsure of full operation. He did run it through a basic operation to check for leaks. We read the instruction manual to learn basic operation but we ran into a minor issue with the display. We were trying to figure out how to change settings and discovered by calling the consumer hotline that the unit comes with a sticker over the display. NOWHERE does it state to remove that circular sticker before use. Not on the sticker, in the owners manual(that we saw), or mentioned by the installer. GE should print "REMOVE BEFORE USE" right on the sticker. The consumer hotline rep did say that there were several inquiries regarding this. We did a king comforter as a first test which lasted about 3 hours and came out warm and dry. After that we cleaned the upper filter and emptied the lower condensate drain per instructions. After that wash/dry we left the door slightly open for a while per salesperson advise. We are happy with it and still learning its features.