Customer Ratings & Reviews

If you're going to buy one of these, I strongly suggest factoring the extended warranty into the price. The inventer control board died at 14 months, two months out of warranty. The Geek Squad techs have been to our house every Wednesday for the past month trying to fix it. The most recent repair only lasted 5 days. Now, nothing. It won't turn on at all. Watch YouTube videos on the monthly maintenance you'll need to perform to keep it running. There's two adults and three dogs in our household. You will have to make a real effort to learn the machine to produce normal/expected outcomes. The repair bill, thus far, is $700. We've had good luck with GE products in the past, but our experience with this product will have us looking elsewhere.

I love that I can put the clothes in and don't have to worry about transferring from the washer to the dryer. I also love that you can put auto dispense on and don't have to worry about the detergent or fabric softener. The only downside is that the clothes come out more wrinkled than a traditional dryer (despite taking them out quickly after load is done).

I never thought I could be in love with an appliance, but I certainly am with this one. I highly recommend it! The one thing I would tell people that are considering it, is to make sure to get it installed because IT IS HEAVY! Took 3 men to get it on the pedestal and put in place. If we sell our house….it’s staying!

I hate this washer-dryer Combo. It takes twice as long to do laundry because you can't have clothes going in the washer while a load is in the dryer. The sensor dry doesnt get the clothes dry. I have to do timed dry on 1.5 hours. The gasket around the door collects lint and hair, and it is too hard to clean it off. It also has little openings in the gasket that are impossible to clean. Lint collects in the opening in front of the lint trap. The opening is too small to fit a vacuum in. It's so heavy, I cant move it 2 foot over. I thought I would warm up to it, but I haven't. I wish I had just gotten a regular washer and dryer. Returning it would have been a nightmare because it's so heavy.

Got mine on sale (something like 1100 off) and I’m definitely glad I did. It takes up less room than a typical 2-unit combo and it’s super user friendly. Dirty clothes go in, clean dry clothes come out!

Love the machine and how well it performs both the washing and drying functions. It’s a game changer for me. I would wash clothes and it would take hours before I would throw it to dry. Running around with two small kids doesn’t leave much time. I know once I throw stuff in it will be washed and dried. Love it!

Works great…………………………………. HEAVY……………………………………………..

Top notch! I love it! It has made doing laundry a real pleasure. Easy to use. Has settings for every kind of wash.

I JUST LOVEEEEE THIS WASHER/DRYER COMBO. Best and biggest invest I could ask for. It literally saved me from having to install a gas dryer vent into my new home. So grateful, I haven’t had any issues with the drying that most people say.

when it works, it's awesome. Breaks all the time, requires special tools to clean the lint out, requires someone to come out and tear it apart to clean the evaporators.

I was not so sure about making this big purchase for me, but its been worth every penny, moved from really old equipment to this hi-end machine. It was kind of heavy and had ti install it on second floor but still worth it, highly recommend this product.

Works great, just need to add a little more time for drying than the usual.

It doesn't work for me the washing and drying time is a long time to not see results

I love it. It's the best purchase I made ❤️. I wish it was bigger for my family only downfall.

I love nearly everything about this washer/dryer combo .. I don't like how it shakes so badly that I feel it all the way in my family room (we have a crawlspace). It seems to be balanced enough that I don't know why it shakes so badly at times .. but i do enjoy not having to move clothes from the washer to the dryer and then just get notified on my phone so l when it's all done!

This has been wonderful for a very busy household.

I absolutely love the space that it saves and all of the features! No more having to remember to change clothes over to a dryer. Convenience at it’s best!

Bought this machine back in Dec 23 and was tickled with it for about 2 weeks. It was SOOO nice to be able to put a load of laundry in at night, and then get it out nice and dry in the morning! But then the clothes started not drying at all. I put in a service call, and after a week I had a guy come out and say it was the inverter board and it was on backorder. Keep in mind-we are a family of SIX and NEEDED that machine. Luckily it was only 3 weeks before it came in and he replaced it (cursing the whole time). I chopped it up to just a faulty part and began singing the machine's praises again. Like I said, when it is working, it is amazing! After 2 months, the display board began to flicker, and while it wasn't affecting the functionality, it looked horrible for a practically new EXPENSIVE machine. So I called again for service, and I learned that the previous guy wasn't servicing those machines anymore. GE agreed to just send me the display board and I could swap it out. A few weeks later, I got the board and watched a YouTube video and was back in business! About a month or two later I had the water pump stopped working, so I put in a request for service... talked to a person who said they would do a little digging on a service technician and call me back... Never heard anything back, so I got an endoscope and angle pliers and found that it was only a hair tie, so it was an easy fix. Fast forward to yesterday, and the machine is not drying again. I've opened another ticket with GE, but feel like I am "One and Done" with this unit! If they offer me a replacement machine, I will take it. But the first hiccup with the new machine, I will be demanding a refund and will go back to a pair of traditional units.

Clothes don’t dry as well because of controlled temp dryer and set up Bluetooth instructions are unclear without calling customer service for help. Otherwise a good purchase

The delivery crew did a great job carting away the old unit and installing the new one. Because its a combo unit, I now have the space of one machine freed up. It does seem to take a bit longer to dry, probably due to the dehydration process versus using high heat.