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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1508 reviews

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  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

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    Rating 4.5 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,508 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super convenient and comparable to buying a separate washer and dryer when on sale. I will say, we use the “more dry” feature because we have a lot of thick clothes and items we wash. But for delicates and thinner items, the regular air dry works fine. Yes it does feel different than when using regular dryers. But I believe it’s true that it’s because it’s not over-drying and damaging your clothes. I did buy the warranty since it’s a newer model and I want to have security in case something does go wrong. It does take a while for washing and drying, but honestly comparable to having two separate machines, the time is just added together. We don’t generally have a ton of clothes to wash at once so I don’t mind it taking a bit of time like others mention.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High Maintenace

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to buy one of these, I strongly suggest factoring the extended warranty into the price. The inventer control board died at 14 months, two months out of warranty. The Geek Squad techs have been to our house every Wednesday for the past month trying to fix it. The most recent repair only lasted 5 days. Now, nothing. It won't turn on at all. Watch YouTube videos on the monthly maintenance you'll need to perform to keep it running. There's two adults and three dogs in our household. You will have to make a real effort to learn the machine to produce normal/expected outcomes. The repair bill, thus far, is $700. We've had good luck with GE products in the past, but our experience with this product will have us looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are very sorry to hear you've had this experience with your Combo model. We can understand how difficult this would be for you and your family and don't like that you've been inconvenienced. We'd like to get a little more information from you. When you have a moment, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Washes great, drys poorly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace pump with in two months of buying, it doea not dry very well. Would not recommend to larger families.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you had to have the pump replaced on your new ultrafast combo. We'd like to assist with the drying performance of the unit. At the end of the cycle, certain items and the air inside may feel slightly humid due to the air-tight seal. This is normal. Simply remove the items giving them a quick shake and they will feel dry in seconds. If your clothes still need a little extra drying, try the “More Dry” option to add more drying time.

      Also, be sure to update the software when needed. Keeping it connected to WiFi means you will always be notified through the SmartHQ app when software updates are available. These software updates can optimize your Combo's performance and address any potential drying issues.

      For more troubleshooting, please refer to the following article here:
      https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063822 GE_Appliances

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a small laundry room this is a great alternative. Now I can install a base cabinet next to it and have a folding area. The unit does an excellent job of washing and drying, plus I don't need to use dryer sheets as there is no static build up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great…………………………………. HEAVY……………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s performed as advertised. It was quick to set up and easy to use. It’s also nice that there is no venting required and that the entire unit works on 110 voltage. Now it’s just hoping it’s durable and long lasting to be worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one really is amazing. Putting the clothes in, starting it and when you come back they are dry. No more forgetting to change the laundry over. This machine is also ductless which creates way less heat. I am thinking about about getting another one to be super efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile Washer Combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convience of the combo is good and helps a lot with laundry , the drying part takes to long to dry

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Happy to hear we're making your laundry life easier! For the drying issue, we'd recommend making sure your software is up to date. There's an article on our website that can help check on that, it's titled: GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID. You can find that by clicking on the Support tab. We also have troubleshooting tips in the manual that may be helpful; you can view the manual on our website via the unit's product page. If you’re not able to solve this drying issue and think service may be needed, that department is available at 1-800-432-2737. GE_Appliances

  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the first one and it was defective from the first load. But Best Buy made it right and delivered us a second unit right away and this unit has been a dream. It is what is advertised. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing appliance - super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE. Took me a minute to get used to the feeling that maybe items weren't dry - but they are! As they say, shake the clothing out and you will see that everything is dry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING Pls do your reasearch.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very sad to write this, Please take your time to better research. I wanted this machine for a very long time, it was the perfect match for my space, I have it for 6 months now and I absoblutly REGRET this purchase, total WASTE of money, Now I HATE doing laundry. its large capacity but will NOT handle large loads, can not handle multiple towels, can NOT handle fluffy blnakets or ropes, Will take up to 6 hours of work trying to dry for you to realize is soaked in hot water, and what about the clever drying filter? well that is so much work, cleaning that is very hard, I bought a special attachemtn for my dyson to collect the lint, and still a total hassle/failure, got some unaccesible lint that collects moisture and is not reachable, very concern about MOLD, the light loads that can handle will come out very wrinkle, even with the fancy dewrinkle feature that takes over 30min, I sure wish I can GET MY MONEY BACK.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with the Combo. To ensure the best performance, please make sure the software is up to date using the SmartHQ app. If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the ge profile 4.8 nuclear. Ft ultrafast combo washer has not been delivered yet, we are impressed with the new system and how it washes and dries in the same unit without venting, saving money on electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Decision, Saving time & space!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Washer & Dryer with this single unit, and it's working absolutely perfect. It's also saving a lot of space in our laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash and dry times seem a little longer than originally displayed and had a very very small splash of water left behind after first use but other than that it’s the best, makes life easy washing clothes before work or bed and not worrying about someone to put them in the dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its really all in one!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase. Just be aware this unit weighs 300 lbs .. thats my absolute only complaint

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the momey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this appliance because I needed to save space and I thought it was a great idea to do everything in one session. However, I have quickly found out why this is not the best design. First, the machine takes a very long time to go through the washing and drying cycle, but the worst part is, the dryer is not drying our items. The items are very damp and cannot be folded or hung up when they come out of the machine. I have put the items back in on dry only for over an hour and the machine still is not drying them so then I have to go and use my older dryer to dry my clothes. It defeats the whole purpose. 

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad your reached out. To ensure the best performance from your Combo, please make sure to software is up to date using the SmartHQ app. After verifying software is up to date, we would like for you to review the tips in the "Clothes take too long to dry" section on pg. 31 of the Owner's Manual:. If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances

  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noise, but does a great job and is very convenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!! MONEY PIT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had never bought this, wish I would have read the bad reviews, I thought ours would be different. Within the year of having it we have had a tech come out to fix something two times, and now it's currently not working and our warranty is expired for general things, these have been our issues- 1. lint passes the lint "trap" (a sad excuse for a lint trap) and goes into the blue things to the right of the trap (the heating coils? idk). Bought a shop vac attachment to clean it, and it's a PAIN. It's so skinny that like nothing fits in there and it's nearly impossible to control the shop vac attachment to move it to where you want. 2. Currently there has been NO LINT on our lint trap. What does this mean? That the lint is stuck in that shoot that is supposed to push the lint up into the lint trap. So we aren't using it currently. 3. There is SO MUCH MAINTENANCE to keep this stupid contraption functional. If you want to try to fix it yourself, good luck. 4. Lint/dog fur gets stuck around the blue seal in the drum constantly, and I feel like I need to pull it off and I BET there's pounds of fur/hair/lint stuck under that. DO. NOT. BUY. Please, save yourself the money, this machine is horribly made.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your combo needing to be repaired multiple times. We'd like to help out with cleaning the lint filter and with it not washing/drying. Similar to a traditional dryer, you will not be able to clean 100% of the lint from your combo. The combo is designed and tested to ensure great drying performance, even if there is a considerable amount of lint buildup. The amount of lint produced can depend on several factors, including the types of clothes/materials that are laundered and if any shedding pets are in the home. You can view cleaning tips by viewing our article titled "Advanced Cleaning Instructions for the Lint Filter Compartment" on our GE Appliances website in the support section. Please contact us directly for assistance with the combo not operating, send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    you need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very heavy and hard to install but worth it in the end. Clothes come out dry everytime and the machine is dry after each load so no musty smell.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so pleased to hear you are enjoying your new UltraFast Combo. This is definitely a win-win! No load transfer and the time that you save is amazing! The key is to always make sure you have the most updated version of software downloaded. Your app should show “45.0.4.64”. GE_Appliances

  • Rated 4 out of 5 stars

    GE 2 in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the 2 in 1. My clothes have been coming out wonderful. Towels have taken longer than expected though.

    I would recommend this to a friend
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