Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- |
- SKU:
- 6649531
Customer reviews
Rating 4.2 out of 5 stars with 1515 reviews
(1,515 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on a whim... zero regrets. Easy controls, large dispenser bins, easy to clean filter. Clothes are cleaner than my old machine. Times are as good as standard machines ... better because you don't have to switch them over. Hard to judge electric use, but youtuber says less.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for sharing your experience with our Ultrafast Combo! We’re delighted to hear that it’s been the best upgrade for your home and that you’re enjoying the easy to use controls, the large Smart Dispense features, and the awesome convenience of not having to switch over your laundry. Thanks for being a part of the GE Appliances Family and don’t hesitate to reach out if there is anything we can assist with in the future. Have a great day! Lauren@GEAppliances
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Washer/ Dryer Combo. Recommended 100%. For small space.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
All in one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been wonderful for a very busy household.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Life simplified
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been the best investment of our lives, being able tk just toss in a load of laundry before bed and we have a fresh load when we wake up and not have to toss it from the washer to the dryer is a blessing
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
GE combo washer dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really in love with this machine. I can do a load of laundry without worrying about moving from washer to dryer and it senses the dry time. No over drying
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 1 out of 5 stars
AMAZING - when it actually works!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine back in Dec 23 and was tickled with it for about 2 weeks. It was SOOO nice to be able to put a load of laundry in at night, and then get it out nice and dry in the morning! But then the clothes started not drying at all. I put in a service call, and after a week I had a guy come out and say it was the inverter board and it was on backorder. Keep in mind-we are a family of SIX and NEEDED that machine. Luckily it was only 3 weeks before it came in and he replaced it (cursing the whole time). I chopped it up to just a faulty part and began singing the machine's praises again. Like I said, when it is working, it is amazing! After 2 months, the display board began to flicker, and while it wasn't affecting the functionality, it looked horrible for a practically new EXPENSIVE machine. So I called again for service, and I learned that the previous guy wasn't servicing those machines anymore. GE agreed to just send me the display board and I could swap it out. A few weeks later, I got the board and watched a YouTube video and was back in business! About a month or two later I had the water pump stopped working, so I put in a request for service... talked to a person who said they would do a little digging on a service technician and call me back... Never heard anything back, so I got an endoscope and angle pliers and found that it was only a hair tie, so it was an easy fix. Fast forward to yesterday, and the machine is not drying again. I've opened another ticket with GE, but feel like I am "One and Done" with this unit! If they offer me a replacement machine, I will take it. But the first hiccup with the new machine, I will be demanding a refund and will go back to a pair of traditional units.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This is a definite WIN!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Super efficient and easy to use. Saves a lot of space in my laundry room and it makes keeping up with the laundry so much easier!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 1 out of 5 stars
Lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this from Best Buy in Taylor a little over a year ago. It worked inefficiently for a few months, having to run the dry cycle multiple times to get small loads dry, and then the real problems started. Multiple error codes coming up, locking the unit, having to unplug it mid cycle to turn it back on and start over. When we could get the cycles to run all the way through, it would always come out with wet clothes. We have the Best Buy Total Tech membership which has been extremely time consuming and proved to be useless. They have been out to our home 6 times replacing multiple parts and it seems to be worse than where we started. They are now trying to refer me out to a third party because their technicians and GE can’t seem to figure out the problem and say “it’s working as it should”. Unbelievable really. Especially based on some of the other positive reviews. I would also like to add that these are small loads we are attempting, an outfit and towel from that day. I would NEVER recommend this to anyone.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
- Cons mentioned:Drying performance
Rated 1 out of 5 stars
WORST PURCHASE EVER
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this for 2 yrs and it has been a nightmare from the beginning. Clothes never dry even after 2-3 hrs on dry cycle, it is loud, house shakes when in use, and its a pain to clean filters. GE is less than helpful and Best Buy said I had to go thru GE for issues. My warrantly expired 3 weeks ago and machine wont work at all now. Tried to return after purchase and would not let me until I had GE service 5 times and it was considered a lemon within a year. I had to deal with it and now it wont work at all. Save yourself and DO NOT BUY THIS, it is the WORST purchase I ever made. BUYER BEWARE would rate zero stars if it would let me
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for telling us about your experience. We would like to learn more. Please take the time to reach out to us via social media with a copy of this review, your model/serial numbers, email and phone number, so we can further review.
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment! At first I was scared because it wasn’t drying the clothes but after reading the instructions and everything it does! And it even leaves the clothes smelling better penetrating the softener smell .
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you choosing us for your purchase and being a valued GE Appliances customer. We are happy to hear you are impressed with it and it’s working better than expected!
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a small laundry room this is a great alternative. Now I can install a base cabinet next to it and have a folding area. The unit does an excellent job of washing and drying, plus I don't need to use dryer sheets as there is no static build up!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Magnificent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely ingenious. This product not only saves time it saves a lot of space. All in one washer and dryer, no vest required and 110v not 220. It’s magnificent I just love it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s performed as advertised. It was quick to set up and easy to use. It’s also nice that there is no venting required and that the entire unit works on 110 voltage. Now it’s just hoping it’s durable and long lasting to be worth the price.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received the first one and it was defective from the first load. But Best Buy made it right and delivered us a second unit right away and this unit has been a dream. It is what is advertised. Very pleased!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. Works great washes great and I don’t have to worry about forgetting to run the cycle
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash and dry times seem a little longer than originally displayed and had a very very small splash of water left behind after first use but other than that it’s the best, makes life easy washing clothes before work or bed and not worrying about someone to put them in the dryer
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Put laundry in & walk away. It's ready to fold when you're ready.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Cons mentioned:Drying performance
Rated 4 out of 5 stars
GE Profile Washer Combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convience of the combo is good and helps a lot with laundry , the drying part takes to long to dry
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Happy to hear we're making your laundry life easier! For the drying issue, we'd recommend making sure your software is up to date. There's an article on our website that can help check on that, it's titled: GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID. You can find that by clicking on the Support tab. We also have troubleshooting tips in the manual that may be helpful; you can view the manual on our website via the unit's product page. If you’re not able to solve this drying issue and think service may be needed, that department is available at 1-800-432-2737.
- Cons mentioned:Drying performance
Rated 5 out of 5 stars
Love this machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Makes laundry day so much easier. Had to get use to the heavy clothes feeling damp but like the instructions say shake them out and they were totally dry. The saving of water and electricity is also a great benefit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Top notch!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch! I love it! It has made doing laundry a real pleasure. Easy to use. Has settings for every kind of wash.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're enjoying your Combo. This 2-in-1 unit allows you to wash and dry a large load of laundry in about 2 hours without the hassle of transferring clothes from the washer to the dryer! We're confident this unit will continue to be an asset in your laundry routine for many years. - Julia@GEAppliances



































