Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received the first one and it was defective from the first load. But Best Buy made it right and delivered us a second unit right away and this unit has been a dream. It is what is advertised. Very pleased!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
GE Profile Washer Combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convience of the combo is good and helps a lot with laundry , the drying part takes to long to dry
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Happy to hear we're making your laundry life easier! For the drying issue, we'd recommend making sure your software is up to date. There's an article on our website that can help check on that, it's titled: GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID. You can find that by clicking on the Support tab. We also have troubleshooting tips in the manual that may be helpful; you can view the manual on our website via the unit's product page. If you’re not able to solve this drying issue and think service may be needed, that department is available at 1-800-432-2737.
Rated 5 out of 5 stars
The best investment I have made
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in an apartment or have limited space, this is the perfect washing and drying machine for you. Clothes are left clean and you don't have to keep an eye on them.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE all in one washer/dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer combo is great. My wife loves it and it makes laundry much easier. Just load and go.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Its really all in one!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase. Just be aware this unit weighs 300 lbs .. thats my absolute only complaint
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash and dry times seem a little longer than originally displayed and had a very very small splash of water left behind after first use but other than that it’s the best, makes life easy washing clothes before work or bed and not worrying about someone to put them in the dryer
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
I like it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not that bad. Only thing I dont like is that if its a heavy load (towels, bedding sweats etc) it take 1+ hour to dry. Has a quick cycle option at 1h 10m if you want your clothes washed and dried so thats a plus but only if its a small load. Overall its worth looking into if you dont have the space for 2 seperate machines.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and recommend checking to make sure your software is updated using our SmartHq app for the best drying performance. For help with that, see this article on our GE Appliances website: 'GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID'. You can view that when you look up the title and click the 'Support' tab. Overall cycle times may vary depending on the selected cycle/options and load type and size.
Rated 1 out of 5 stars
Run away from this machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has been horrible. I have had it over a year and I still can't get it repaired. Do not purchase this machine just to save space. It is not made for multiple person households or families with pets. It does not dry properly. It constantly has lint build up. The control board randomly changes buttons and beeps for no reason.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and encourage you send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
Rated 5 out of 5 stars
Glad I bought this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a month and it took a bit to get use to, but I love it. I’m one of those persons that never transfer clean laundry to the dryer in a timely way. This makes my life so much easier. I love that I don’t need to worry about the detergent or softener.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. Love the space saving and the functionality. Wish we had done this sooner.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
GE 2 in 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the convenience of the 2 in 1. My clothes have been coming out wonderful. Towels have taken longer than expected though.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please with the performance of this machine. It is great for small areas. It washes and dries very well.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of a heat pump ventless washer/dryer is great. The problem is that GE didn’t properly design this one. The lint filtration system is horrible. The filter is very loose-fitting and it allows lint to bypass and clog the fins in the heat pump. GE it’s well aware of the problem, yet they have no “fix” for it. Check YouTube for videos describing this problem. It is a problem for every combo made. I contacted customer service. They said they would pass it on to Product and Design. That doesn’t help me. I asked if I could contact P and D. They said, “No.” All I wanted to ask was were they working on a fix. Seems that they aren’t. They expect each owner to call out a service tech once a year to clean the fins on the heat pump. Who does this? Certainly not LG or Samsung. This may be a good system one day, but not today. Do your research and buy from another company.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to provide clarification on lint bypassing the filter in the Ultrafast Combo. Lint bypassing the filter is normal and the unit does not require a technician to clean the fins once a year. Our combo was robustly designed to be fully capable of handling any lint that may make its way past the lint filter and accumulate on surfaces within the filter compartment while still operating with high efficiency. We recommend periodic, gentle cleaning of the filter compartment using a vacuum with a slim crevice tool attachment or with our Appliance Brush Set (part number PM14X10056). The combo provides notifications via the unit’s control panel when cleaning of the lint or foam filter is required. Typically, notification for the lint filter occurs every 5 cycles and notification for the foam filter occurs every 50 cycles. For additional help, please review the tips in the article titled "GE Profile™ UltraFast Combo Washer/Dryer - Advanced Cleaning of Lint Filter Compartment" on our GE Appliances website. Because of the tech-forward design of our combo, simply following the regular maintenance and maintenance intervals described in the Owner’s Manual will keep your unit running strong for years to come!
Rated 5 out of 5 stars
Wonderful functional combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this machine for over two months now, and it's an impressive piece of technology that handles both washing and drying. My parents use it primarily and they couldn’t be happier with it. The auto detergent dispenser and the easy-to-clean lint filter add to its appeal. The clothes come out dry, not damp. While the filter design isn't perfect, I found a hack on YouTube that makes it fit much more snugly, and it’s worked out great. I highly recommend this for anyone in the market for a combo washer-dryer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing the GE Profile Ultrafast Combo unit for your home! We are excited for you to experience all the amazing features. Don’t forget to download the Smart HQ App so you can benefit from the perks of controlling the unit conveniently from your smart phone. We are happy that you and your parents are pleased with it and hope it continues to be a joy to use.
Rated 1 out of 5 stars
Better to wash by hand than buy this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away! DO NOT PURCHASE! Constant issues, drain pump goes, causes flooding, doesn’t drain, clothes take forever to wash and dry! Had this machine a little over a year and has been the worst experience ever!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your Ultrafast Combo isn't operating as expected. We want to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 5 out of 5 stars
Once and Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this once and done washer/dryer....it takes a little longer to dry but the clothes come out wonderfully clean and dry with no need to move the wet clothes from one machine to another so that makes up for a few extra minutes of dry time!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best appliance purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the best appliance purchases we have ever made. No more forgetting cloths in the washer and having to rewash. We got rid of the dryer and made shelves. Uses 120v so uses less electricity. We love it
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great Combo Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clothes come out dry but not hot. Reason for 4 star is there's a plastic smell that won't go away.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to put a load in at night and it is already in the morning. Energy costs are lower at night. I am also using so much less detergent because it is only using what it needs based on the size of the load. I love, love, love this machine!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Perfect for our small laundry room.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re happy with your Combo, and that it’s been a great fit for your smaller space! We’re confident the unit will continue to serve your needs well for a long time to come. Enjoy!






























