Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- |
- SKU:
- 6649531
Customer reviews
Rating 4.2 out of 5 stars with 1515 reviews
(1,515 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I Like It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to doing laundry. Easy to use and saves time.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful Problem Solver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combo solved all my problems. I only had to get water and drain hook ups installed which saved me tons of money on getting electrical and venting (which wouldn't have even been possible in my Condo most likely). This washes and drys the cloths just as well as when I used a laundry room with traditional washers and dryers. Also the clothes are dry and hot when they come out which I was not sure about. Lint filter collects both cat and people hair well.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Delivers as Promised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month in, and we are very happy with the switch. We built a new laundry room, so getting to skip the typical hookups required for an electric or gas dryer was a nice money and effort saver. The unit works really well, though we are hoping for some app updates over time. For example, starting the machine from the app either isn’t possible, or it is broken, and the documentation is rather vague so I’m not sure which it is.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ventless
Rated 5 out of 5 stars
This is a breakthrough! Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a breakthrough! Worth it. Load, ON, and forget. Lint cleaning is easy. No duct required :)
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working like magic … its only been a month but not having to remember to put clothes in dryer is underated
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Makes laundry easier!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for a while now and I love it! My laundry is always caught up because it make it so easy. For those of us who like to leave the laundry in the dryer for a while - not recommended with this machine as it will be wrinkled. I don't mind that makes me get my laundry done faster instead of procrastinating and having to restart dryer to dewrinkle clothes!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Highly recommend!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this combo washer/dryer. Works great and easy to use.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of a heat pump ventless washer/dryer is great. The problem is that GE didn’t properly design this one. The lint filtration system is horrible. The filter is very loose-fitting and it allows lint to bypass and clog the fins in the heat pump. GE it’s well aware of the problem, yet they have no “fix” for it. Check YouTube for videos describing this problem. It is a problem for every combo made. I contacted customer service. They said they would pass it on to Product and Design. That doesn’t help me. I asked if I could contact P and D. They said, “No.” All I wanted to ask was were they working on a fix. Seems that they aren’t. They expect each owner to call out a service tech once a year to clean the fins on the heat pump. Who does this? Certainly not LG or Samsung. This may be a good system one day, but not today. Do your research and buy from another company.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to provide clarification on lint bypassing the filter in the Ultrafast Combo. Lint bypassing the filter is normal and the unit does not require a technician to clean the fins once a year. Our combo was robustly designed to be fully capable of handling any lint that may make its way past the lint filter and accumulate on surfaces within the filter compartment while still operating with high efficiency. We recommend periodic, gentle cleaning of the filter compartment using a vacuum with a slim crevice tool attachment or with our Appliance Brush Set (part number PM14X10056). The combo provides notifications via the unit’s control panel when cleaning of the lint or foam filter is required. Typically, notification for the lint filter occurs every 5 cycles and notification for the foam filter occurs every 50 cycles. For additional help, please review the tips in the article titled "GE Profile™ UltraFast Combo Washer/Dryer - Advanced Cleaning of Lint Filter Compartment" on our GE Appliances website. Because of the tech-forward design of our combo, simply following the regular maintenance and maintenance intervals described in the Owner’s Manual will keep your unit running strong for years to come!
Rated 5 out of 5 stars
Easy as pressing play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine suits our lifestyle. It is nice to come home to clean clothes and not wet musty clothes that didn’t get changed over. Only complaint is that a little water sometimes stays on the door gasket seal. This can allow clothes to get wet while taking them out. The liquid detergent drawer holds almost half a container of detergent and softener. Using the automatic detergent settings loading the wash is as easy as pressing play.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Effective and Efficient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine. It’s the most effective and efficient washer and dryer I have ever used.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your feedback! We're thrilled to hear that your Combo has impressed you with its effectiveness and efficiency. Having a reliable and efficient appliance can certainly make a difference in your daily routine. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Happy laundering! -Kacie@GEAppliances
Rated 5 out of 5 stars
Awesome!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase we have made. We use it knowing that our clothes are in the best machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Cons mentioned:Drying performance
Rated 2 out of 5 stars
towels take too long to dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be perfect if it didn't take so long to dry, I think my drying sensor isn't working properly. It's also loud and rocks somewhat my level tells me it's good but still rocks. I like the fact it only takes a 110 outlet and no venting is needed. It's also confusing when you just want to dry, you have to push the wash button for it dry, I would think if you only wanted it to dry you just push the dry button. I've only had it for two weeks now and I guess I have to get someone in to look at it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We appreciate you taking the time to provide your feedback on your Combo. We're sorry to hear about the issues you're facing with drying time and the machine's operation. We encourage you to ensure that the software of your unit is updated. We also advise you to head to our GE Appliances website to view the article called "GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle Is Complete". If these tips do not help, please send us a message on any social media platform with your model and serial number so we can gather some additional information and assist you in the best way possible. We look forward to speaking with you soon! -Kacie@GEAppliances
Rated 5 out of 5 stars
Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Very helpful. Best purchase ever made.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the all in one thing. Less work for me. Cant get any easier than this unless I hire a house keeper.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laundry system I have ever seen or used.I highly recommend this machine. It is great.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Jerry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really enjoy using it. It runs very quiet. I have recommended it to family and friends.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for taking the time to share your experience with us. We're thrilled you are enjoying your purchase. We appreciate the recommendations and we're confident you will continue to enjoy your experience. Welcome to the future of laundry and thank you for choosing GE Appliances! Julia@GEAppliances
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer/dryer out there. Space saving one but does it all, it washes and dries
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 3 out of 5 stars
Washer Works GREAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New technology combo washer / dryer from GE sounds amazing. Especially since the purchase was an open box special. However, the dryer function did not work from delivery. We did put the washer through its paces while waiting a week for the technician to troubleshoot the dryer function. Washer works GREAT (hence the 3 of 5 score). Tech says dryer main control board faulty. He ordered a new one with an estimated delivery of two weeks.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We hate to hear that you're having this experience with your Combo. We're confident our certified GE Appliances technician will do everything possible to take care of this problem as soon as possible. Thank you for your patience during this time, and we'll gladly share your feedback with our quality team for any necessary improvements. Kind regards. -Don@GEA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy and convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, so convenient. We’ve only had it a few weeks, but very happy with it so far.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Cant wait to do laundry!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one unit is the best thing since sliced bread. Seriously you will not regret this purchase.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend




































