Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1484 reviews
(1,484 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
GE Ultrafast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Never have to worry about moving clothes over again, we use the delay to start a load overnight and be finished around when we wake up
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best thing ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best thing I’ve bought lately! Love the duel washer/dryer. I do use the more dry button because I do love super dry clothes but the clothes comes out clean and smelling great everytime.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE Profule
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the GE Profile Washer-dryer. It does change the way I do laundry by eliminating a step. Each load is completed without thinking.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
So grateful….!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pleasure buy in Best Buy incredible lows price I can’t wait for buy more things for my home and people work in Best Buy are so kind thank u guys…
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Ivette
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was awesome unfortunately it was not the correct size had to return
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
stay away from this GE combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse purchase i have ever made. reviews that have customers praising the machine are only after having for a couple weeks. give it 6 month and you will wish you never bought it. no longer dries in a timely matter. shakes and squeals on high spin. the company needs to make it easier access to clean lint out. have my machine already service and of course they say nothing is wrong with it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear you had difficulty with your Profile Combo washer. If you have not already done so, we encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired as needed under the terms of your manufacturer's warranty.
Rated 5 out of 5 stars
Best purchase of 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase we have made this year! Out clothes are super clean and I never have to rerun the wash because I forget to move it to the dryer. I highly recommend it!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We are delighted to hear how pleased you are with your beautiful new Profile UltraFast Combo. It makes us so happy to hear you say this is the "best" purchase you've made this year and that you're finding your clothing are super clean. Please be sure to reach out to us again if you have any questions or concerns as we are always happy to help. Wishing you the best! Vikki@GEAppliances
Rated 3 out of 5 stars
Washer dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to shake the clothes because they are damp and many times I have to dry them longer in addition to the filter because the fluff stays inside and you have to remove the water from the bottom of the washing machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please make sure you have the most updated software version. We have an article with details on checking the software on our GE Appliances website, titled 'GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID'. You can view that by looking up the title and clicking the 'Support' tab. We also have details on what to check for a drying concern on page 27 of the manual, linked here: https://files.bbystatic.com/4oYRZ2W8cc%2FTSKPYcLuKKA%3D%3D/Owners%2BManual%2Band%2BInstallation%2BInstructions If you're not able to solve this concern, our service department is available at 1-800-432-2737.
Rated 5 out of 5 stars
Ge washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and love the combo washer dryer and the room it saves can do a load washed and dried in a hour and a half
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Cleans clothes better than our old LG washer and separate dryer. Also, I’ve found that it dries faster as well over all A+
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, doing laundry is no longer a nightmare or a waste of time. I take out the clothes without wrinkles, I just hang them up.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this technology would’ve been around 20 years ago. They have revolutionized washing and drying clothes and made it so much easier to wash clothes.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 2 out of 5 stars
Great idea, poor product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all-in-one washer dryer unit is a great concept yet didnt meet our needs or expectations. The unit is very large and is quite noisy. Our laundry room is on the 2nd floor of our house and the machine shook the entire floor as it wwnt through its apin cycle. Aside from being noisy and disruptive, the user interface is not friendly and counterintuitive. I did watch all the reviews about the drying of clothes; about how the clothes would come out damp and need a light shake to completely dry, but we found ourselves having to add extra dry tine. Then when adding extra dry time, the clothes would come out wrinkled and over dry. All in all, not a great experience and this is comong from someone who wanted this to be a great addition to our smart home lineup.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to hear about the issues you are having with your Profile UltraFast Combo and apologize for your disappointment and inconvenience as this is certainly not the experience, we wanted for you. We do have a couple of troubleshooting suggestions that just may resolve these issues. Let's start with getting you connected as a software update may improve your dry performance. On our YouTube channel we offer a great video titled: "How to Connect to the SmartHQ App" or you can contact our Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET for assistance. We would also suggest reviewing a support article we offer on our site titled: "GE Profile™ UltraFast Combo Washer/Dryer - Excessive Noise or Shaking". Let’s make sure all installation steps were carefully followed. If you follow these suggestions and continue to have difficulty, we recommend you to call our GE Appliances Service team at 1-800-432-2737 to schedule a service appointment to have your unit checked by one of our skilled service technicians. If you have additional questions or concerns, we encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do. Wishing you all the best! Vikki@GEAppliances
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great space saver. Washer works great. Dryer is slow but being the type it is i expected that. It makes up for it by allowing us to run it at night and at work. We love ours!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
this is my second one so far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was defective dryer would not shut off but this one works hreat
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
Not a good start
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am serious contemplating retiring this and going back to Samsung. It was delivered today. It was set up, we downloaded the app and installed the updates and ran a load of clothes through. All in all the cycle to finally complete with some dry clothes took about 5-6 hours!!!! I was extremely excited for this, but if I can only run loads of 3-4 towels at a time and it’s taking 4-5 hours of drying time, it’s going to cost me more in electricity than just a standard washer and dryer set. Giving it one more chance tonight to run a load and if by the morning we still have these issues, it’s going to have to go. Great concept but so far it’s not meeting the hopes I had for it
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are saddened to hear about the difficulty you are having with your Profile UltraFast Combo. The experience you have described Is not at all what we've come to expect to hear from our new Combo owners. You mentioned having installed a software update. We recommend checking to see if an additional update is needed to optimize the wash and dry performance. If this does not resolve the issues you were having we encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do reach out. We look forward to hearing from you. Kind regards - Vikki@GEA
Rated 5 out of 5 stars
Save time and space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ooking dorward to get ir delivered. We are excited to reduce the space that 2 machines took in our laundry room, not to mention the time saving by throwing all at once and get it all done
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
It's great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I expected and you can customize a lot of settings. Cycles are a little long, but not as long as it takes me to remember to move the wash to the dryer...
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
SPACESAVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE ONLY ONE UNIT WAS TOLD THE DRYING TIME WAS BAD BUT MINE IS GREAT ALSO I FEEL LIKE IWAS USING TO MUCH SOFTNER AND LAUDRY SOAP THIS MACHINE USES ONLY WHAT IT NEEDS I HAVE NO REGRETS
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient, i get notified through my phone when laundry is out and leaves my clothes smelling anazing and leaves it cleaner than most machines, planning on getting a second one!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hey - Congratulations for having purchased what we believe is the most amazing product introduced this year. We are thrilled to hear you are so pleased with your new Profile UltraFast Combo that you plan on purchasing a second unit. We'd love to hear from you again and hope you will keep us updated. Wishing you all the best! Vikki@GEA






























