Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- SKU:
- 6649531
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Best combe machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this combo machine, it is the best , wash clean and dried fast
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing the GE Profile Ultrafast Combo unit for your home! We are excited for you to experience all the amazing features and are glad that it’s been cleaning and drying your closes fast. We think you’ll enjoy using this great unit for many years to come! Dianna@GEAppliances
Save time and space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ooking dorward to get ir delivered. We are excited to reduce the space that 2 machines took in our laundry room, not to mention the time saving by throwing all at once and get it all done
I would recommend this to a friend- Pros mentioned:Energy efficiency
Terrible build quality and no support!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome on paper, 110v and ventless fit my bill as I was moving from gas so 220 wasnt available and the space saving was an added bonus. Fast forward 11 months of light use, the unit stopped dying as well and 13 months of use the pump went out. Resulting in service and parts charges almost as much as a replacement buget dryer!! No warranty support or manufacturer support from best buy or GE. This product is junk and should be avoided!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you have already tried service we ask if you could PM/DM us on any of our social media pages and please reference this review so we may look into this further for you.
- Cons mentioned:Drying performance
Washes great, drys poorly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace pump with in two months of buying, it doea not dry very well. Would not recommend to larger families.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you had to have the pump replaced on your new ultrafast combo. We'd like to assist with the drying performance of the unit. At the end of the cycle, certain items and the air inside may feel slightly humid due to the air-tight seal. This is normal. Simply remove the items giving them a quick shake and they will feel dry in seconds. If your clothes still need a little extra drying, try the “More Dry” option to add more drying time.
Also, be sure to update the software when needed. Keeping it connected to WiFi means you will always be notified through the SmartHQ app when software updates are available. These software updates can optimize your Combo's performance and address any potential drying issues.
For more troubleshooting, please refer to the following article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063822
SPACESAVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE ONLY ONE UNIT WAS TOLD THE DRYING TIME WAS BAD BUT MINE IS GREAT ALSO I FEEL LIKE IWAS USING TO MUCH SOFTNER AND LAUDRY SOAP THIS MACHINE USES ONLY WHAT IT NEEDS I HAVE NO REGRETS
I would recommend this to a friendHomeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this technology would’ve been around 20 years ago. They have revolutionized washing and drying clothes and made it so much easier to wash clothes.
I would recommend this to a friendWasher dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to shake the clothes because they are damp and many times I have to dry them longer in addition to the filter because the fluff stays inside and you have to remove the water from the bottom of the washing machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please make sure you have the most updated software version. We have an article with details on checking the software on our GE Appliances website, titled 'GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID'. You can view that by looking up the title and clicking the 'Support' tab. We also have details on what to check for a drying concern on page 27 of the manual, linked here: https://files.bbystatic.com/4oYRZ2W8cc%2FTSKPYcLuKKA%3D%3D/Owners%2BManual%2Band%2BInstallation%2BInstructions If you're not able to solve this concern, our service department is available at 1-800-432-2737.
Best product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient, i get notified through my phone when laundry is out and leaves my clothes smelling anazing and leaves it cleaner than most machines, planning on getting a second one!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey - Congratulations for having purchased what we believe is the most amazing product introduced this year. We are thrilled to hear you are so pleased with your new Profile UltraFast Combo that you plan on purchasing a second unit. We'd love to hear from you again and hope you will keep us updated. Wishing you all the best! Vikki@GEA
Charleen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love this washer, I researched these combos fo a long time and GE Profile won everytime. I just love how it works.
I would recommend this to a friendGe washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and love the combo washer dryer and the room it saves can do a load washed and dried in a hour and a half
I would recommend this to a friendI love this machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes laundry hassle free. No more loading and unloading. Simply toss it in pick your settings and start. It really impressed me how clean and dry my clothes came out.
I would recommend this to a friendGE Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, doing laundry is no longer a nightmare or a waste of time. I take out the clothes without wrinkles, I just hang them up.
I would recommend this to a friend- Cons mentioned:Drying performance
Broke in 4 months!! Doesnt dry well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure how people have great experiences with this machine. It was a nightmare for me… first month was good.. then the dryer part of rhe machine broke.. and even if you have best buy extended warranty you still have to go through the manufacturer before they can fix it.., so basically your first year of extended warranty is covered by best buy… long story short dont get this product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We would like to gather some additional details about this matter. At your earliest convenience, please reach out to us on any of our social media platforms via private message with the complete model/serial numbers of your Combo, pictures if available, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Kind regards. -Don@GEAppliances
Shockingly good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this for my mom who has aleays loved hangkng out the wash ans ahe LOVES it. A truly impressive machine - so much so im consiyone for myself.
I would recommend this to a friendNice product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product It's been working just right,its a state of the art.
I would recommend this to a friendWe love this machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best investment to make for a home or apartment. Take a little over 2 hours to wach and dry a load but its well worth the time for the convenience.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re honored to hear that you love your new Ultrafast Combo and consider it a great investment for home or apartment living. The added convenience of not having to switch the laundry over is certainly valuable, and we appreciate your positive feedback. In the future if you have any questions or need assistance, please feel free to reach out anytime. We’re here to help! Have a great day. Lauren@GEAppliances
Didn't make it 90 days. Never again, GE.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so incredibly upset. Worked fine at firat amd i got rid of the dryer space and built a cabinet for atorgae there. But this machine didn't last 88 days. no kidding. Installed July 13, last night, Oct 11, started making some rattling noise inside it (notnin the drum), stopped mid cycle and didn't drain, didn't spin, and other than the lights on the panel does nothing. The app has zero diagnostic options and no codes are displayed. Wheb youvtry to use the qr codes, it just aemds you the the generic website for GE. This is the most money I have ever spent on an appliance and I can't even get it to one year? then making an appointment for service, they cannot get here for more than ten days? Never ever again. I will avoid any ge product for the the rest of my life. I am also going to find any review site that I possibly can to share this information. People should be warned that they risk losing a significant amount of money, time and convenience if they purchase this appliance just horrible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to learn of your disappointment surrounding the experience you are having with your Profile UltraFast Combo. Please accept our apologies and reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do reach out. We look forward to hearing from you. Kind regards - Vikki@GEAppliances
Best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delighted with the product. I no longer have to depend on the sun to dry my clothes. Now I can wash clothes at night and when it’s raining…I love it.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was really easy product works as intended two hour load cycle and the unit definitely gets hot enough.
I would recommend this to a friendNOISE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Operates irradically and makes a lot of Noise during cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Given the concerns you're having with your Profile Combo, we'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances