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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1485 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,485 reviews
  • Rated 1 out of 5 stars

    Didn't make it 90 days. Never again, GE.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so incredibly upset. Worked fine at firat amd i got rid of the dryer space and built a cabinet for atorgae there. But this machine didn't last 88 days. no kidding. Installed July 13, last night, Oct 11, started making some rattling noise inside it (notnin the drum), stopped mid cycle and didn't drain, didn't spin, and other than the lights on the panel does nothing. The app has zero diagnostic options and no codes are displayed. Wheb youvtry to use the qr codes, it just aemds you the the generic website for GE. This is the most money I have ever spent on an appliance and I can't even get it to one year? then making an appointment for service, they cannot get here for more than ten days? Never ever again. I will avoid any ge product for the the rest of my life. I am also going to find any review site that I possibly can to share this information. People should be warned that they risk losing a significant amount of money, time and convenience if they purchase this appliance just horrible.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are deeply sorry to learn of your disappointment surrounding the experience you are having with your Profile UltraFast Combo. Please accept our apologies and reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do reach out. We look forward to hearing from you. Kind regards - Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine and worth the money. Tried the LG and returned it. Better than LG

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Do It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do it unless you want to wait 3-5 hours for one loan. Stick to what works and this machine doesn’t.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to share your experience. Your feedback is valuable, and we’re here to help you get the best performance from your appliance. The Combo Washer/Dryer typically runs a Normal Wash + Dry cycle in about two hours when Eco Dry is enabled, though actual times can vary depending on the load. For tips to help reduce overall cycle duration, we recommend reviewing the "Clothes take too long to dry" section on page 31 of the Owner’s Manual. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Every household deserves this combo machine.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome! Every family will love this combo washer dryer. Saves on time when laundry needs doing. The best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New aspect to doing laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely changes how you do laundry & free up my time. Takes a little getting used to at first, but love the difference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick with Conventional Washer Dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to dry clothes and when they are finally dried they are so wrinkled you need to wash them again. Much too difficult to set up how you want a load washed or dried. Clothes get really twisted up. The app is only good for telling you when each load is done. There are so many things about this machine that frustrate me I could go on and on but I'm too busy looking for it's replacement to continue.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear about the difficulties you have experienced with your Profile UltraFast Combo and apologize for your disappointment and inconvenience. We recommend making sure your software is up to date. The most current software version is 45.0.4.64. If you need help checking to make sure your software is up to date, you can take a look at an article on our website titled: GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID If you still have issues, we encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers, address, email and phone number as well as a snippet from this review when you do. We look forward to hearing from you. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Starts out great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this machine. It started out good but slowly stopped drying clothes and now just pours water onto them when I open the door after drying. It also has completely stopped drying them at all. I’m waiting to find out if it can be repaired or replaced. It’s literally one year old. I’m very disappointed in GE. But Best Buy is trying to make it right I’m hoping.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review. We are sorry to hear about the trouble you have been having with your unit and would like to know a little more information. Please send us a DM/PM on any of our social media pages and please reference this review. GE_Appliances

  • Rated 5 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure having the chance to speak to your team and help me make better choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazimg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have one unit that does it all. Dont have to worry if your cloths will get in the dryer so they dont smell its all done in one unit its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best thing i ever got never thought i would get one. But this is the best thing ever made. Run dont walk and get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my All In One wouldn’t go back to having a separate washer/dryer. Less space don’t have to take wet clothes to dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built.i really didnt know much about the brand. Very shiny and new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome, takes up very little space, and does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overnight laundry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing tops being able to put a load of laundry in before bed and having clean clothes when you wake up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good dryer it's still feel damp after you take it out from the machine. We even try to run the dryer twice still getting the same result

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      At the end of the cycle, certain items and the air inside may feel slightly humid due to the air-tight seal. This is to be expected! Simply remove the items giving them a quick shake and they will feel dry in seconds. If your clothes are very damp or wet, we recommend searching for the article titled “GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete” on our GE Appliances website for guidance. Also make sure your software is up to date to ensure optimal performance of your Combo. GE_Appliances

  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a couple of times so far, but it works well. It really seems to be a high performance combo unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drying issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this thing. Regardless of the load size, clothes never come out dry. You HAVE to select “extra dry” to even have a chance and it adds 20+ minutes to the load. I’m planning on keeping it but would not necessarily recommend this combo.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for sharing your insight. We recommend that you download the SmartHQ app to make sure the Combo has the latest software update. Also, please review the 'Loading" section on pg. 18 of the owner's manual for how to properly load your machine. Please let us know if you need assistance in the future. Take care. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the best thing i ever bought, my laundry room is not hot anymore works on 110 no exhaust just the best thing ever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exchanged for the LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawbacks for me are.. 1. The filter 2. Rubber gasket 3. Very loud I recommend you read reviews and look into the 3 mentioned prior to purchasing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you exchanged this unit. We work hard to meet the expectations of our consumers, and we will be sure to share your feedback with our design and engineering teams to see how we can improve in the future. We hope to be given a chance to earn back your trust in our brand in the future. GE_Appliances

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Made my life easy!! This product save my time when I do my laundry, 1 machine we can do wash and dry.

    I would recommend this to a friend