Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- SKU:
- 6649531
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Recommended 100%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is an amazing washer and dryer the best thing i bought this year so far!!! Recommended 100%
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing the Ultrafast Combo for your home! We are happy to hear that you are enjoying your new unit and are pleased with your purchase. We are confident this unit will continue to impress you for many years with its great features and wash/dry performance.
- Cons mentioned:Drying performance
GE WASHER DRYER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes way too long to dry laundry. Returned the unit to go back to separate washer and dryer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to provide clarification on how the unique, fast airflow system and ventless technology operate. Warm high-speed air extracts moisture from your garments to gently dry the load with less heat. At the end of the cycle, certain items and the air inside the unit may feel slightly humid due to the airtight seal. This is normal operation. If you remove the items and simply give them a quick shake, they’ll feel dry in seconds. There are some factors that can extend the dry time; for example, if the lint filter is full or the load is improperly sorted. Further information on this can be found in the troubleshooting tips on page 31 of the Use and Care Manual which is located in the "From the Manufacturer" section of this product page. If needed in the future, we're always here to assist and ensure you get the most out of your new appliances.
Not a good dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good dryer it's still feel damp after you take it out from the machine. We even try to run the dryer twice still getting the same result
No, I would not recommend this to a friendBrand response from GE Answers
Posted .At the end of the cycle, certain items and the air inside may feel slightly humid due to the air-tight seal. This is to be expected! Simply remove the items giving them a quick shake and they will feel dry in seconds. If your clothes are very damp or wet, we recommend searching for the article titled “GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete” on our GE Appliances website for guidance. Also make sure your software is up to date to ensure optimal performance of your Combo.
- Cons mentioned:Drying performance
Combo washer/dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that buy a combo it will save me space and money, but is the opposite the combo is damaging my clothes, doesn't dry well my clothes and is waisting a lot of energy, my energu bill is to high. I don't like at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your Combo isn't drying as expected, and the lack of drying is causing your energy use to increase. We'd like to help improve your overall drying experience. Please review the troubleshooting tips on page 31 of the Use and Care Manual in the "Clothes take too long to dry" and "Clothes are still damp even though the Combo completed the cycle" sections. The Use and Care Manual is located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Way better than any other option out there! Highly recommend.
I would recommend this to a friendOvernight laundry
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing tops being able to put a load of laundry in before bed and having clean clothes when you wake up
I would recommend this to a friendPleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it a couple of times so far, but it works well. It really seems to be a high performance combo unit.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine and worth the money. Tried the LG and returned it. Better than LG
I would recommend this to a friendwoo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS WASER DRYER COMBO! throw load in and forget it and it comes out dry!
I would recommend this to a friendSir
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pleasure having the chance to speak to your team and help me make better choices
I would recommend this to a friendmy new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is my best friend the dryer is really good!! no complaints
I would recommend this to a friendBrand response from GE Answers
Posted .We're so happy to hear you're loving your new Ultrafast Combo! It sounds like it's become a real game-changer for your laundry routine—glad it's become your new favorite toy!
Best purchase ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is the best thing i ever bought, my laundry room is not hot anymore works on 110 no exhaust just the best thing ever
I would recommend this to a friend- Cons mentioned:Drying performance
Starts out great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this machine. It started out good but slowly stopped drying clothes and now just pours water onto them when I open the door after drying. It also has completely stopped drying them at all. I’m waiting to find out if it can be repaired or replaced. It’s literally one year old. I’m very disappointed in GE. But Best Buy is trying to make it right I’m hoping.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review. We are sorry to hear about the trouble you have been having with your unit and would like to know a little more information. Please send us a DM/PM on any of our social media pages and please reference this review.
No one will fix if it breaks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this without an extended warranty!! Ours spit out an error this past weekend, Fault Code 18. It flooded our laundry area. GE won't come service it because it's outside the one year warranty (we bought it 19 months ago!) and no technician in the area (SF Bay Area) can come fix it because it's too new. GE has terrible customer service. All this money on an appliance that is supposed to be state of the art that is now a giant steel brick. Be sure to buy the longest extended warranty you can get if you decide to buy this anyway so you don't end up like us.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you letting us know the situation and we're sorry to hear that you're experiencing this issue with your Combo. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Display doesnt work, best buy terrible service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on hold for a supervisor... Installed, ran the self clean cycle because it had water in the drum (is that normal or did I get someone else's return?), then went to do a load of laundry and the display screen is just black. Cannot change any settings, does not show any info. All I can do is push one of the pre set settings. Called best buy, they want to exchange it but not willing to install the new one and after getting this beast installed ourselves once, seems ridiculous that we have to uninstall this and install a replacement. Cant put me on the phone with a tech that might be able to tell me how to reset the thing and see if that works. Absolutely stupid. So if we have to uninstall and install a new one, we will be returning this and buying it somewhere else
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear about your experience. We encourage you to continue working with Best Buy to find a solution. If you continue to have issues, please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, and a copy of this review. Kind regards. Julia@GEAppliances
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this machine it’s far more maintenance and hassle than it should be. I thought this would be an incredible machine but unfortunately it has been plagued with issues. Have had multiple services set up within a year in a half.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Washer machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good washer and a better dryer it's so good that im buying a second unit to make things faster at home, loving the new technology
I would recommend this to a friendGreat purchase.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a life changer. No more stinky clothes left in the dryer. Having great smelling clothes all the time is amazing.
I would recommend this to a friendWasher/dryer combo technology perfected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology. Works perfectly. I've owned other washer/dryer combo units and they are nowhere near as effective as this one. Well done GE.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thanks for the amazing compliment and being a valued GE Appliances customer. We are so happy you are enjoying your new unit and that it has been working great for you. We hope you continue to be impressed with its packed features and it helps make doing the laundry so much easier. If there is anything else you need in the future feel free to reach out and let us know. All the best! Dianna@GEA
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Made my life easy!! This product save my time when I do my laundry, 1 machine we can do wash and dry.
I would recommend this to a friend