Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- SKU:
- 6649531
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Best purchase ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my all in one washer dryer combo is the best
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that all u have to do is put the clothes and start it. It does everything else for u.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for having purchased this fabulous Profile UltraFast Combo. We are thrilled to hear how happy you are with the features and convenience this great model offers. Be sure and reach out to us if you have any questions or concerns. Wishing you all the best! Vikki@GEAppliances
Washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, delivery guys could not have been better they were great
I would recommend this to a friendWow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer combo is amazing ,love it. Did 4 loads today with my old washer dr
I would recommend this to a friendwasher n dryer all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really love it so glad we bought it, and i hope u sell a bunch more
I would recommend this to a friendNo wrinkle free :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tested several times and the we are not satisfied with just the wrinkle free! It doesn’t do the job it’s supposed todo! Other than that everything else it’s fine!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's great to know that things are going great. Dewrinkle is designed for loads of 1 to 8 light to medium weight garments. There are few benefits for larger loads. You can try using Wrinkle Care, which will tumble the clothes intermittently without heat for 8 hours to keep the clothes fresher and less prone to setting in wrinkles. For a better experience, make sure to separate large loads into smaller ones, and load fewer garments. We hope these suggestions help improve your experience. All the best.- Kianna@GEA
all in 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more moldy clothes, and clothes are ready to go
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for 2 people- not sure if it could hold up to larger family
I would recommend this to a friendExcellet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built product and beautiful desing. The sales person was great with great product knowlege
I would recommend this to a friendDO NOT PURCHASE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped drying after 3 months. Getting a technician out is more difficult than a space shuttle launch. GE has awful customer service. Words cannot express the level of frustration. When I see reviews like this I usually think “nah, it’s prob just a one off thing”. No, it’s not. I’ve properly maintained this machine, but it’s failed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Shaking my entire house.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this washing machine. Best Buy is horrible. The installation person delivered it but said he wasn't a plumber and wouldn't connect the hoses. NBD. I connected them and it worked fine at first. It started vibrating and that turned into shaking the entire house this past week. I checked the leveling and it was perfectly leveled. Then I realized that the feet hadn't been installed between the pedestal and the machine, it was attached by thin metal brackets and just floating. I looked at the directions and it clearly states to install feet on the machine. There are none and I'm sure the metal brackets have been bent by the weight. I've called Best Buy multiple times to have a repair scheduled and they say I'm out of their service area and they cannot schedule the repair. It's under warranty & they need to fix what they did! I can't even do it myself because the directions say to put the shipping bolts and brackets back on, the installers took shipping bolts with them. For now I would still recommend the machine, I'm hopeful that I can get it off of the pedeatal somehow so it will work properly again. I DO NOT recommend purchasing it from Best Buy. I'm hopeful that they will do the right thing and fix this problem.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're disappointed to hear you're having issues with your unit after your installation. We recommend you continue trying to work with BestBuy to find a solution, as they are best equipped in this situation. We truly apologize for the inconvenience and disappointment. Feel free to reach out to us if you have any questions about the features or operation of your unit. We're always here. Kind regards. Julia@GEAppliances
No goid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it due to it not drying clothes properly, I would run the dryer 3 times and clothes still were wet.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you weren't satisfied with the drying of your Combo and it resulted in a return. We will be sure to share your feedback with the proper teams for further review. We hope to be given a chance to earn back your faith in our brand in the future. - Julia@GEAppliances
Working as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes come out timely with limited wrinkles. Working as advertised so far. Very pleased.
I would recommend this to a friendGE Turbo Combo Washer/Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit that does 2 for 1 in a capable manner. This helps when space is a concern.
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole experience from purchase to delivery and use was a Godsend
I would recommend this to a friendPersonal review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of having washer/dryer in one machine. I just don’t like the fact that it makes a lot of noise. It is super loud and kinda changes the texture of my clothes
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you taking the time to share your experience with your Profile UltraFast Combo. We recommend checking to be sure that all shipping materials which include: 4 bolts, 4 plastic spacers (including power cord retainers and rubber grommets) and 2 brackets and the screws fastening them to the Combo. The instructions for removal of these parts can be found in the owner's manual. If you prefer video instructions, our "Front Load Washer - Shipping Bolt Removal" video will take you through the steps. If you continue to have issues with noise, please call 1-800-432-2737 to schedule a service appointment to have your Combo checked by an authorized GE Appliances service technician. We are confident they can help. All our best! Vikki@GEA
One and Done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. No issues. Total wash and dry time is closer to 2.5-3 hours. Very convenient.
I would recommend this to a friendDouble wash2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes, awesome machine. Love the features. Lives up to all the positive reviews.
I would recommend this to a friendGreat Appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our new home, dont have to worry about dryer vents and saves space!
I would recommend this to a friendBest purchase ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Only issue is now I want two of them
I would recommend this to a friend
