Customer Ratings & Reviews

Not what i expected biught this machine Nov of 2023. I had a tech comeout on last Wednesday because the drying is not drying my clothes he says that i have a Freon leak and the parts to fix it are $1500 covered by my warranty but the $575 labor isnt. Called customer service theyre not going to cover ther labor cost. The technician says that he sees Freon leaks it has something to do with the vibration of the machine. New service call is this week ill see how that goes but for a $3k machine this shouldn't be happening. Ill update after repairs are done

I should be the sales person for this machine. I am in a up stairs apt., plus I am a senior so I am grateful for the conveince.

Do not buy this model. We had 4 different technicians come out to fix it, and a month later, GE is still not able to fix it, and won't work with us to get a replacement. We actually don't want the same model, since the warranty is not supported since they aren't traing the technicians.

My All-In-One was delivered today and it’s amazing! Lots of convenient settings and features and pretty quiet.

Makes life easier on a busy schedule. Set it and forget about it with towls and clothes that need dried. Super quite as well!

Admittedly, I was a little leery of getting a combination washer/dryer, like what kind of magic makes this work. I am pleasantly surprised. It works great. It is so nice to just set it and forget and have my phone tell me it's done because I am forgetful. Side note for others considering: the clothes do feel damp when the dry cycle is complete but if you you read the owner's manual and shake the clothes they are dry. I also love that this has a sanitize option for a wash cycle

I purchased this back in September and have had a number of problems. When I first got it the clothes would come out some dry some wet. Had a service man come and he ordered a replacement part that was out of stock and had to wait a couple of weeks. After that the clothes dried all right but would come out wrinkled. A representative from the company got in touch with me and pointed me to the website for troubleshooting. Followed those instructions and still almost everything comes out wrinkled that would not be wrinkled with my old regular driver. Also there is water on the door gasket that must be dried before you remove the clothes. Now after a wash is started and the time is displayed after the load sensing during the cycle the drying time gets almost doubled, which is a new problem that has cropped up. This has developed in just the past week or so. Finally check online you will see there is a problem with lint buildup that gets past the filter and builds up on the interior.

I don’t like the smell of my clothes , I don’t like water that is still in machine when you get the dry clothes out, not much of a stain remover, over all it just seems like it didn’t even wash my clothes , for this kind of money you would think they would have fixed this smell issue that has been going on for over 20 yrs , it’s not a convince, cause when my stuff is in the dryer another load goes in, which you still have to wait for the load to dry,

It lasted 4 months. It was great. Clothes are incredibly clean and smell wonderful. Then it started making a loud buzzing sound in the drying mode. Now it throws a fault code saying the dryer us overheating. Code 353. I've done the basic stuff. Check ventilation, clean lint trap after every load. Geek Squad won't touch it until after the first year. So, I'd pay extra for their protection for nothing. GE customer service is absolutely atrocious. Finally, after a week, ge puts in the service request to a local repair place. They're the best town. However, they have no clue on how to work on it because I'm the first one with an issue. There are no factory GE techs in the state of South Dakota. It's been inop for a month. I'd pass on this. Get a traditional set because it might take months to get it fixed. And then I'll eat it and get something different.

A 1-year warranty on all the electronics and sensors is a joke. One small power surge would take it all out,, The money you save on electricity best put it back you'll need it for repairs.

No more forgetting clothes in the washer. Uses very little power. We are in love

This machine is an absolute game changer and i 10 out of 10 recommend you buy this and dont wait!

Love it!!! Just load and go. No worries about forgotten wet clothes.

If I could give it zero stars I would. It worked well for about 3 months then we noticed the total load time continued to increase. When we first got it it would take about 2 hours and 15 minutes to wash and dry a load. 6 months of owning it I can do a load in 11 hours. I am told, after technician calls, that it is working as good as I will for our situation. I still don’t know what that means. We wash clothes weekly(like most people). I am very disappointed with this product and the fact that GE will not stand behind it. Technicians are not trained to work on this product so they just kind of “wing it.” We now can only wash clothes so we basically have a very expensive washer. It’s true what they say, if it’s too good to be true, it probably is.

Excellent washer and dryer ease of use does the job with ease

We save so much space and have not had any problems thus far.

DO NOT BUY THIS! I have had GE Appliance Repair come out five times to fix various things like the unit overheating, the unit not drying, and now the INSIDE bottom of the unit fills with water and floods my laundry room. Each time, they replace something different and I have to wait another week until they come back out with another part. Currently, I’m waiting on a part and cannot use the unit for YET ANOTHER week. I haven’t even had this thing for a year, and it’s been unusable for 1.5 months while waiting on repairs. This thing was a complete waste of money.

Awesome machine. Very quiet, great for small places

I absolutely love mine washer dryer. It makes my clothes smell cleaner. I don’t have to worry about clothes souring in my washer anymore and I love not having to put laundry detergent and fabric softener in every time and I love that I can put the clothes in and come home and they’re done.

Nice piece of equipment. Love my purchase the delivery staff was professional got it ready in no time.