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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1485 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,485 reviews
  • Rated 4 out of 5 stars

    Washer/Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first model delivered was damaged and had to be replaced. The replacement model works great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good it just takes a little getting use to the machine tell you need more liquid fabric softener when the thing is but machine still operates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    one and done !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Would not pay more than the BK FRDY 1,900 for it but not bad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Most regretted buy ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has been out 6 times in the short 9 months of ownership. Replaced the same parts (pretty much the entire system)2 times and it is still force stopping, overheating, clothes not fresh, and do not dry easily 2-3 hour dry time for all loads. They won't replace it even with all of these issues, so im going to the point of scrapping it -not worth the headache!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention and we're sorry that you've had this experience with your Combo. We'd like to investigate this further. Please send us a message on Facebook, Instagram, or X, with your full model and serial numbers and a screenshot of this review. GE_Appliances

  • Rated 1 out of 5 stars

    Sorry I bought this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this combo for 5 months and we are already having to call for repairs. It worked fine in the beginning but now we have noticed there is no lint in the lint trap, and we have to constantly rerun the drying cycle because it's not getting the clothes dry. A load of towels took 10 hours and they were still not dry. Wtf!!! Don't waste your money on this! It's truly not the best buy!!!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand your concern about the Combo not having any lint after a completed cycle. Lint is created during the wash process by the effect of clothes rubbing against one another and generating lint. If the wash loads are light and very little lint is created, there will be less lint during the dryer cycle. Also, lint is flushed away as the washer drains the water out. However, we would still expect the Combo to collect some lint. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737 GE_Appliances

  • Rated 5 out of 5 stars

    Beyond expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond expectations. It beats my other brand by a mile. Where does the heat go? I have no idea. Load, go to work, come home: 1 and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well made and it does everything it says. Clothes are very clean and the drying cycle works very well, We have 4 adults using this machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy. Doesn't work and bad service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 11 months, I noticed the drying cycle would change to 2 or 3 hours instead of the normal 1 to 1-1/2 hours. But the clothes would be dry after the normal time. I called GE and they sent a service tech from A & E Factory Service, calling themselves Sears Home Services. They diagnosed it as needing a new sensor. A&E ordered the part and rescheduled a return service call to replace the sensor. I received the new sensor from GE in a few days. Over the next 45 days, A&E scheduled the appt to replace the sensor 12 TIMES and did not show up, scheduling a new date instead. They finally showed up on the 13th scheduled date to replace the sensor. After that, I noticed that the clothes were not dry when the drying cycle was supposedly done. I called GE again. They scheduled A&E to come again to check it out one more time. On that date, A&E did not show up AGAIN and rescheduled the appt for the next week. We will see if they show up next time. GE also refuses to issue a refund.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear about your difficulties and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 1 out of 5 stars

    DON'T BUY IT PLEASE!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't Buy that Piece of Junk I got one in August and has been down more then it has been up tomorrow makes the 5th service call and when they order parts it takes up to a month to come in!! Calling customer service takes forever to get through!!! Stay Away from!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We're sorry to hear you are having these issues with your new UltraFast Combo. This is not the ownership experience we expect or want for you and your family. We would like to look into this further for you and request that you reach out to us via a private message on social media with your model and serial number, address, email and phone number and a copy of this review so we can look into this further. Thanks so much! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a machine the wash and dry in one Is great so far worth the money

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for the great compliment! We are happy you are impressed with your new Ultrafast combo unit. We are excited for you to see just all the great features that this unit has to offer! If we can help with anything in the future feel free to reach out and let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new technology is extraordinary, you just put your clothes in a washing machine and it comes out almost folded and wrinkle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow i must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would change everything i have to gwt this doe my family. It would be great to have clean clothes all the time my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and handles a large load! Don't have to remember to put clothes in the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am so happy with this purchase. The GE profile all in one has exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new best thing on the market.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from washer & dryer to this new state of the art device and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile AIO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is awesome! Washing and drying times are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machine of the Gods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is such a Huge time saver and it leaves blankets so clean and fresh.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE One and Done machine less than a year ago, and while it performed well initially, I’ve since encountered some serious service issues. Recently, the machine displayed an error code, so I called for warranty service right away. Unfortunately, despite multiple follow-ups, I’m still waiting for service three weeks later. It’s incredibly frustrating that such a new product would need a repair in the first place, and even more disappointing that the warranty support has been so unresponsive. Until GE improves their service turnaround time, I’d recommend thinking twice before purchasing this model.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to send in your feedback. We apologize that your combo unit is causing concern and can understand how disappointing and frustrating that is. If you are still having concerns and have not been able to get service, would you mind sending us a DM/PM on any of our social media pages so we can review this further for you? Dianna@GEProfile GE_Appliances

  • Rated 5 out of 5 stars

    Get one! It will improve your life if you're busy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer combo is a game changer! My family and I love it. The app is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Very happy with the purchase

    I would recommend this to a friend