Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- SKU:
- 6649531
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Wow i must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would change everything i have to gwt this doe my family. It would be great to have clean clothes all the time my
I would recommend this to a friendDo not buy. Doesn't work and bad service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 11 months, I noticed the drying cycle would change to 2 or 3 hours instead of the normal 1 to 1-1/2 hours. But the clothes would be dry after the normal time. I called GE and they sent a service tech from A & E Factory Service, calling themselves Sears Home Services. They diagnosed it as needing a new sensor. A&E ordered the part and rescheduled a return service call to replace the sensor. I received the new sensor from GE in a few days. Over the next 45 days, A&E scheduled the appt to replace the sensor 12 TIMES and did not show up, scheduling a new date instead. They finally showed up on the 13th scheduled date to replace the sensor. After that, I noticed that the clothes were not dry when the drying cycle was supposedly done. I called GE again. They scheduled A&E to come again to check it out one more time. On that date, A&E did not show up AGAIN and rescheduled the appt for the next week. We will see if they show up next time. GE also refuses to issue a refund.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your difficulties and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
All in One
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and handles a large load! Don't have to remember to put clothes in the dryer.
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Am so happy with this purchase. The GE profile all in one has exceeded my expectations.
I would recommend this to a friendThe new best thing on the market.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went from washer & dryer to this new state of the art device and we love it.
I would recommend this to a friendGet one! It will improve your life if you're busy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer combo is a game changer! My family and I love it. The app is great too.
I would recommend this to a friendMachine of the Gods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is such a Huge time saver and it leaves blankets so clean and fresh.
I would recommend this to a friendGreat machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sceptical but it’s fantastic clothes feel wet for three seconds, but they are truly dry 
I would recommend this to a friendGE Profile AIO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is awesome! Washing and drying times are very good
I would recommend this to a friendIt Works for Me!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item works for me because I have no vent and no accommodation form the big ugly plug.
I would recommend this to a friendCombo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money. Very happy with the purchase
I would recommend this to a friendBest helper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it, have been using it for less than a month. Life saver!!!
I would recommend this to a friendAll in one profile washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It saves us so much time with going from wash to dry in one cycle.
I would recommend this to a friend1 and done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. 2 hour to wash and dry! I am never going back to 2 appliance again!
I would recommend this to a friendGreat New way Of Life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine little loud on spin but dry os almost silent.
I would recommend this to a friendWhy was this not invented long ago
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this was a little intimidating at first but it works great.
I would recommend this to a friendThink twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the GE One and Done machine less than a year ago, and while it performed well initially, I’ve since encountered some serious service issues. Recently, the machine displayed an error code, so I called for warranty service right away. Unfortunately, despite multiple follow-ups, I’m still waiting for service three weeks later. It’s incredibly frustrating that such a new product would need a repair in the first place, and even more disappointing that the warranty support has been so unresponsive. Until GE improves their service turnaround time, I’d recommend thinking twice before purchasing this model.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send in your feedback. We apologize that your combo unit is causing concern and can understand how disappointing and frustrating that is. If you are still having concerns and have not been able to get service, would you mind sending us a DM/PM on any of our social media pages so we can review this further for you? Dianna@GEProfile
5 star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best part is 2in1. I like the ventless dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - Thank you for your fantastic review! We're thrilled to hear that you love your Combo with. The convenience of a 2-in-1 system and the ventless dryer feature are definitely game changers. If you ever have any questions or need assistance, feel free to reach out. Enjoy your laundry days! -Kacie@GEAppliances
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer does not dry throughly and I can not get customer service on the phone
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please make sure your Combo's software is up to date, as having the latest software version can optimize your Combo's performance and address any potential drying issues. Next, search for the article titled GE Profile UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete on our GE Appliances website in the Support section or online for guidance. If you continue to have an issue, please call our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointment to have your unit evaluated and repaired as needed.
Washer/dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great...did not expect it to dry so well...!!
I would recommend this to a friend