Customer Ratings & Reviews

Overall, this is a great machine. It’s big, efficient, and performs well (had it for a year now). The only reason I don’t give 5 stars is that the lint filter design is kinda bad… and it’s extremely tight and difficult to clean inside the machine. I change the lint every time but inevitably some gets stuck inside or on the heat pump fins and it’s extremely difficult to get out

Do you forget your wash? Have to wash it again? And again? Another time? Yeah, me too. My dryer broke and I had been eyeing this for MONTHS! I swore to Hubby, either breaks, this was replacing. Best. Desision. Ever! Ok, maybe not the best, but its up there. Expensive? Worth it. Just in the savings of time and having to rewash clothes, it will ‘pay’ for itself. No dryer hose to worry about lint fires (huge worry on my part), the app tells you when laundry is done and reminds you its in there once (an hour after its done), tells you when softener and detergent are low (if you use the automatic dispenser, which I recommend because ADHD), and FYIs for updates. Just enough to be helpful but not annoying. While the app is needed, you dont have to ‘use’ it to run the machine. The most annoying thing about it is not knowing what to call it? The washer isnt right, dryer either, combo sounds like the 90s snack… we’ve started to call it the laundry monster! It is NOT quiet where we have it, but we also dont have it in the base that came with it, so this is a very good reason that it might be so loud. It is HEAVY!! Have it delivered. Not kidding. You dont need a hose, no venting. Remove the back plate, we forgot and it was horrible!! Other then that, buy it if you have issues with forgetting laundry, are super busy and cant get to it quickly, or maybe missing a dryer electrical hook up or link exhaust. Even expensive, soooo worth it if you can find it in your budget!

I bought this machine for a new apartment I moved in where I didnt have access to exhaust or 220 outlet, so this seemed perfect. I have had this machine for 3 weeks and given the reviews I read I really had high hopes. The reality is that my old maytag (13 years and was still working fine when I moved) washing and dryer pair were doing a far superior job (and I thought they were just average)...Here are my observations: 1) The machine looks to have a high capacity, but if you try to load 2/3 with sweaters and winter gear it will go on forever...I tried a "normal" cycle, its went for 5 hours and stuck on drying and "sensing" , having started at 7p.m. I manually stopped it after 1 A.M needing to go to sleep with most items just wet. I can only imagine my electricity bill. there is no excuse for this poor performance. 2) not easy to just add drying time... it dryes by using water, so you cant just "dry" a bit more for 10 mins, you need to do at least min 30 mins otherwise will be more wet than you entered it. 3) When the machine is in drying cycle it ommits smell which feels mechanical... since I placed the machine in a big closet in my bedroom, I have to open all windows when done. 4) Items dont feel nor smell clean- I tried using double the pods I usually do...I ended up adding softener (never used before) just to get some slight fresh smell. 5) YOU HAVE TO USE STAIN REMOVAL for any little stain (Didnt have to do that before), ITS horrible is stain removal. 6) some lighter clothes (not white) have small stains \lines transferred from other clothes. I have had a few shirts ruined due to this. 7) some sock always gets stuck at the door (due to the design) and is not washed. some socks smell the same after the wash as they did before. Overall each time I put the laundry on it seems like a gamble...will it clean it? will it dry it? how many hours will it run for? will it ruin my teenage daughter shirt and I will have to answer for it?...so much stress! I do wonder about all those good reviews...if you have a choice and have the hookups go for the traditional choices. I really wished for this machine to work well.

How many time have your kids said they need a specific item to wear tomorrow right as your tucking them in? And you have got to try and remember to go run put them in the dryer before kiddo wakes up ready for them to be put on? Which most of the time I fail at them making it to the dryer by the next morning. This totally eliminates that issue! I put a load on right before bed and they are perfectly washed and dried when I wake up. It has really simplified my life. I will be honest, I truly hate GE products but I really do like this machine alot. The only annoyance(which is not a dealbreaker for me), the lint filter has to be cleaned out much more frequently or it will not dry your clothes. It does have reminders to tell you when to do it but if you ignore it for too long, your gonna end up coming to get dry clothes and find they are still wet since the filter hasn't been cleaned. It's kind of like a 2 part filter. There is a part on the filter that you just swipe off the fluff like in a normal dryer, but then there is another part you have to remove and wash it under water, similar to how a reusable air conditioner filter would be, that's the annoying part but over all it's really not that bad considering the convenience of being able to turn it on and when you come back they have already been washed and dried. I would buy it again. Oh and make sure to buy the separate podium that this machine sits on. I thought it was pointless but when it came time to clean the machine and drain it, I was wishing I had purchased that extra piece.

Machine is great. Installers were amazing!! The machine is so convenient for a small family. It’s longer to do a load because you have to wait for the entire wash and dry cycle before you can start another load. But for me, I only do one load of laundry once a week so this is perfect. I do not have to switch the laundry back-and-forth. Everything is clean and neat and high-tech. I can start the laundry cycle from upstairs on my phone. I can restart the wrinkle free process if I leave it too long in the machine It’s absolutely great.

Let me paint a picture of every day horrors and nightmares: - clothes left in the washing machine for two days that now reek - realizing right before bed that you need to wash your jeans before you leave in the morning - setting timers to switch your laundry over These are things I no longer even think about thanks to this machine. In fact, I can’t believe I ever had to “switch laundry over” and I will never be going back. This machine is expensive, but it’s incredibly worth it. It’s fantastic quality and lives up to the promises it makes. As a test load, I threw in all of my towels and was shocked, stunned, and amazed to find that they were washed and dried in under 45 minutes. On top of that, you can pour in an entire bottle of detergent and softener and have the machine portion it out for you. Laundry has never been so easy. And as an added bonus, we just got so much extra storage space after switching from two machines to 1.

I've had this washer/dryer combo for almost a year and have nothing but good things to say about it. Well, almost nothing - it is annoying that it has a factory flaw in the lint filter where lint will get through and clog the fins of the heat exchanger. But I knew this starting out and used electrical tape around the filter every time. My "normal" loads have remained at about 2 hours 20 minutes a piece for the entire time. Heavy bedding materials are really the only thing that won't be 100% dry when I'm done with the load. Since I have kids and a wife, the thing is in constant use when they're home, so we've definitely put it through its paces. Saves me a lot of time and I don't have to change loads to the dryer.

Read alot of bad reviews on these, decided yo get one anyways. Its definitely a learning curve. Im super simple, so i dont sort anything and like to use like 1 option. If you wash towel, you need to select towels, as when it drues itll make them fluffy. If you dont, they wont dry and stick to the side. I hate that theres no dryer sheets, i do use softener now, but they still come out slightly staticy. Im learning to use it, definitely on the drying, its best if you can be there RIGHT when it finishes, otherwise its super hard to get wrinkles out. Im keeping it, im willing to have patience, but if yiu have a family and dont have time, dont buy it. Youll want a seperate dryer.

Love this washer/dryer! I’ve had it for 6 months and it’s made everything so easy. It’s easy to clean. The filters and areas to put detergent/softner are right in front. You can pause the laundry in case you forgot to add a piece of dirty laundry. You can change setting over the phone to add more time to wash or dry. It does take longer to do both functions but is more convenient because you don’t have to be gone to switch from wash to dry.

If I could go back 3 weeks, I’d just buy two separate units. Honestly my number 1 complaint is the instability. This thing is so heavy and nearly impossible to get balanced. I have it perfectly level and all feet firm on floor and yet it still sounds like it’s going to walk away (and no, I didn’t mistaking leave the large rear bolts in). It’s nice to not have to use dryer sheets, but instead you have the inconvenience of cleaning a very obnoxious lint trap. It’s something that you pull out vertically so all of the lint starts pulling off INSIDE the unit before you can get to it. The clothes are never dry…. Which isn’t the end of the world if you just always use the “more dry” feature, but this means EVERY load will take almost 3 hours to run. Staggering loads in two units was definitely faster. I like that it has a self dispensing detergent container but this is a feature on ANY other modern washer also, so really not worth it. It’s noisy…. Very noisy…. Aside from the awful vibration, it is just a loud machine. And the dry mode has an awful high whine to it that makes it annoying to hear. Lastly DO NOT buy from Best Buy. They literally are scamming their customers into purchasing their expensive club card to get a (normal) 60 day return window. The return window on this is only 14 days! Such a stark contrast to any other stores that sell appliances. DO NOT purchase a pedestal. I got the smaller one and the above complaints were all heightened. It’s horribly too heavy and unstable to have on a pedestal, it shakes 10x more. But note my issues above are even true without the pedestal. Returning it to the store on day 15 left me with a store credit unfortunately because of their awful 14 day return policy. I used to purchase things all the time at Best Buy but their policy for returns and lack of care just makes this a non starter moving forward. Patronize someone else.

I've had one for about six months now, and I'm very satisfied with it. It is almost completely automated. You put in a load, choose the settings, press start, and that's it. When it's done, the clothes are clean and dry. It has remote control from the phone app, and will send you alerts when the load is done. By having automatic dispensers for detergent and softener and washing and drying in one machine, a lot of the manual steps of doing laundry are removed. Maintenance is minimal, and not hard to keep up with, because the machine and app remind you. The only reason anyone should think twice about this type of machine from a practical standpoint is if you regularly do multiple loads one after the other. Since you can't wash one load and dry another at the same time, it will take significantly longer to do multiple loads in a row. Large families who try to wash everything in one day could have a problem with it. But if you can adjust to spacing out loads over the course of the week, it's much more convenient and hassle-free than a regular washer and dryer. The only thing it doesn't do for you is put the load in and fold it when it's done. And the only reason I don't give it five stars is because I'm waiting to see what kind of longevity it has. It's not cheap, but it does have a five year warranty. If it lasts as long as a conventional washer and dryer (which can often last up to 20 years), this is the greatest machine ever made. If it starts having issues within the first few years, it will be a failure. So far, after 6 months, I'd say it's the best thing that's happened to laundry in a long time, and I am totally satisfied with the purchase.

I love this combo washer and dryer. Is was easy to install no vent needed for the dryer or special electrical hook needed. It makes doing laundry much easier no remebering to transfer the laundry from washer to dryer. It has a detergent and fabric softener container and automatically dispenses these when doing a load of laundry. It also has custom settings for different types of laundry (towels, jeans, bedding and etc). I easily washes and drys my large king size quilts. Connecting to WFII and the AI are fun features which allows the Combo to notify me when my laundry is done.

Likes: 1) We’ve reclaimed half of our tiny laundry room, making space for other household related storage. 2) no more miving laundry between two machines. 3) app reminders and notifications are helpful. Dislikes: It’s a heavy machine, and our laundry is upstairs. I definitely reccomend home delivery and setup if you dont have some strong friends to help out.

So the machine does a great job of washing and drying all by itself. In 2-3 hours you uave clean dry cloths. The maon problem is with the lint trap. Lint constantly gets by the filter and atarta blocking the coils on the heat pump. After a frlew months the dryer portion will stop working properly. Its a know issue. We ended up getting the lg washer combo that uses a different lint trap design. It also washes the coils out every load so it eliminates the issue the GE has.

This washer/dryer combo is amazing! Pros: + No need for a separate dryer unit, saving space + Uses a regular 110v outlet (did not have a 220v line in our laundry room as our previous dryer used propane) + Don't need to remember to move laundry between units + Energy efficient (~$0.07 per wash+dry cycle in electricity) + Detergent automatically dispensed, removing need to measure/fill it for every load + No exhaust vent + Larger capacity than our old units (from the 90s) + Nice looking design + Touch controls + Auto senses the load and gives an estimate when the cycle will be completed + Easily connected with the app and is convenient to see the progress from anywhere Cons (pretty nitpicky, not really deal breakers): - A little noisy while filling with water and drying, but can be solved by closing the room's door - Sometimes it doesn't completely dry larger items, but just hanging it for a little while afterwards is no big deal - Wish the app had more information for usage stats, it only shows how many cycles you've run in the past 30/90 days. Would be nice to see water usage, electricity usage, average cycle time, etc. - If you cancel a cycle near the end, it does not add it to the app's cycle count - It's heavy All in all we love this machine, it has changed our laundry lives!

We have had this unit for just over a year now and mostly it is not bad but the whole lint system is horrible and difficult to clean out, we just had the motor fail after only a year and another issue with almost every load we have a sock(s) or wash cloth get stuck in the door seal at the bottom. Also there are sometimes when it doesn't dry well but other than these issues and the fact the door is not reversible it has been an ok machine though I would have a hard time recommending it. We will see how things go after the motor gets replaced in a few weeks. on the plus side until the motor went it was very quiet and most loads washed and dried in a few hours. overall it works and we are going to keep it with an extended warranty now added on but if it has more issues we may go back to a higher end separate washer and dryer setup.

Owned for almost a month now. This combo has been fantastic so far. I have a family of 3 (two adults + toddler). It works out great for us. Space saving and minimal interaction required. Pros: - SPACE SAVER - Minimal interaction needed - Mobile app a bonus, but not required - Decent capacity for a two-in-one (washer/dryer combo) - Features are fantastic (auto fill detergent) - Able to fit a full king size comforter - Can purchase two and they can work side by side with simple water connection splitters. - Start a heavy load at night, it's already dry and ready by morning. Cons: - Due to the drying technology, the cloths can still come out a little damp. Mostly, they're dry enough on first pass, but heavier/thicker items tend to take extra dry time (blankets, dog beds, etc.) This can be programmed into the dry cycle, so not a big issue. - Wash/Dry cycles tend to take longer with this all-in-one unit vs standalone washer and dryer sets. Likely due to the drying technology. - Not sure if this would be a good solution for a big family, or those with LOTS of laundry, as it does add a little more time to the whole process since you can wash and dry loads simultaneously.

Great product and super compact compared to separate machines. You will need a special vacuum attachment and long brushes to clean the lint trap when it gets dirty or you will lose performance or need a service call. You can get them off amazon relatively cheap. I recommend washing the lint filter under running water, vacuuming the lint chamber, cleaning the door seal of lint and emptying the bottom filter once a month (especially if you have pets or do a lot of laundry as this is recommended every 40 loads). This is easy to do and should only take you 15-20 mins once a month.

I was a little worried about this because it's a big purchase and I've had read some reviews with concerns on the drying time and drying efficiency, but it's been great so far. I do laundry once or twice a week and not very large loads. You can't expect clothes will come out burning hot because it's whole different drying method but it definitely does the job. The machine is quiet and a medium load takes about 1:20-1:30 to wash and dry. Just pay attention to the maintenance it requires and should be goofld. I'm happy with my purchase.

Normally, washing is somewhat boring, add clothes, detergent, bleach if needed, turn Machine On, and transfer Clothes to the Dryer when the Wash Cycle has Completed. This Machine makes Washing / Drying 'Enjoyable', The Dispensers Hold Detergent, Softener, and Bleach for more than 1 Cycle, I've had this Machine for about 3 Weeks, and have filled the Dispensers only 1 Time so far, my Wife washes clothes every day, this Machine does have Wi-Fi and does updates when needed, my Wife uses the App to get Alerts regarding detergent and softener levels, as well as the status of the Wash / Dry Cycle. This Machine uses a normal 120v Wall Socket instead of a 240v, and surprisingly, it does not need an exhaust Hose for the Dryer. For Me, It saves Space since I'm using a Single Machine for the Washing and Drying, If you purchase this Machine, you will not be disappointed, However, I do suggest purchasing the optional pedestal stand, it's worth the money, and adds a little more height to the Washer Dryer Unit, I give this Machine a 5 out of 5 Stars.