The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,508 reviews
Cons mentioned:
Drying performance, Reliability
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit takes a really long time to dry. Maintenance is more complicated than classic units. Purchased 9 months ago, and it's already in need of service. I only do about 10 loads a month. Disappointed. Would go with separate w/d units in the future.
To help ensure the best performance, please make sure the software is up to date using the SmartHQ app. We're confident the certified technician will provide the best solution possible. We hope you allow us to work hard to earn your trust again.
Rated 4 out of 5 stars
Nice Machine
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked well. Washes clean and dries well. Takes a bit
Long
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything works perfect. I actually really love this washer dryer combo. Best part is you don’t have to have an outside vent. I’ve read a lot of reviews about how lint gets past the filter and can clog up the heat exchanger. I’m being very careful to clean all the lint.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. I do like the benefit of not having to take the clothes out of the washer and load the dryer. Time to completion can be a bit long but since this is all in one it was about the same amount of time I wasted letting the clothes sit in the washer. I always use the 'more dry' option so that I don't have to worry about the clothes feeling damp. Definitely saves a ton on my energy bill using this though.
This reviewer received promo considerations or sweepstakes entry for writing a review.
HIGHLY would recommend purchasing. We have waited months until writing a review to give a more accurate review. This was such a great purchase. It does operate a little differently than a regular washer or dryer, but it sends information to your phone or (my favorite) it guides you through reminders and what to do on the screen. It holds so much detergent and softener and makes everything so easy. It will take a little bit to get used to the laundry feeling ever so slightly damp but when you take it out and start folding or putting it away, it is totally dry. It works on a regular outlet so you need to have one of those nearby, but you can put it anywhere (like maybe in a closet so your laundry is closer to where it needs to go) because it runs on a regular outlet and is ventless. Would purchase over and over and over again and am planning on getting another one when we renovate our closets / bedrooms.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are single or don't have children or pets this combo may work for you. We're a family of 4 with 3 fur babies and this washer/dryer cannot keep up. Loads have to be much smaller than a typical top-loading machine. When we first purchased in November 2023 cycles would typically take 2-2.5 hours. Now we're at 3-4 hours with repeatedly having to dry. Clothes come out incredibly wrinkly-I've never used my iron so much. I clean the lint trap after every use and had it serviced recently due to a pet hair clog. The maintenance person updated the software to include a pet hair cycle, which has made things worse. Everything comes out covered in pet hair and drying is taking forever. Our water bill is crazy because of having to rewash items constantly. I really wanted to love this appliance but my family doesn't understand how to use it and I'm sick of fussing over it. I actually enjoy doing laundry but this unit has made it miserable....for $2500!!
We can understand how upsetting it is when a new appliance doesn't meet your expectations. Considering you are having these issues we would like to offer some troubleshooting tips and recommend that you make sure your pump filter is clean. For wrinkle reduction, we'd encourage lowering the spin speed setting along with washing in cold water and using EcoDry (available in the Menu). Please know that you don't have to use the Pet Hair cycle it isn't required, it is optional. If you continue to have an issue with the drying cycle, please let us know so we can investigate further.
Rated 5 out of 5 stars
Got Family, and Limited Time. Do Laundry Right
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a family of five, this machine has definely lived up to the hype. The convenience of throw and go cannot be overstated. Gone are the days of walking into a musty load of washed clothes, only to be rewashed and rewashed and rewashed. Our basement has more space than ever and we also have an unused dryer circuit.
Delivery from best buy was fast and professional, preparing connecting and hauling away the old appliances. The price was amazing and the job was spectacular.
Hello - We're glad to here your family is enjoying the performance from the Combo! Your positive feedback will be shared with our product development team. Thanks for choosing Profile for your home! Take care! -Don@GEAppliances
Rated 5 out of 5 stars
Love it.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Literally, the ONLY drawback is drying time.
Also, you don't vent the dryer lint to the outside and it runs on 110v. So, you can put it anywhere you have water access and drain. No lint hose. No 220v out necessary.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this washer dryer combo 1 year 1 month. This past month things have been breaking more often now that we are out of warranty. Even when this combo is working properly (fort the first 3 months) it doesn't dry clothes all the way and they always come out wrinkled. No matter the load size or if you pull clothes out immediately. I have to iron or stream nearly every item i wash. It would take you less time to just do things traditionally and switch things to the dryer yourself. Now it's not drying at all even though i clean the filter religiously. Which I've never had to do with a traditional dryer. Like i clean it with a vent brush and vacuum. Lucky for me i have a washer and dryer in my basement from the 80s that still runs so i can keep up with laundry until a repair person cones and changes me an arm and leg to fix it.
We would like to look into this further for you and get some more information. Would you mind sending us a DM/PM on any of our social media pages and please reference this review.
Cons mentioned:
Drying performance
Rated 5 out of 5 stars
Works and dries well if you don't overload it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is awesome! It's my first time using a combo and I was skeptical but did a lot of research and read reviews. I was concerned about if this could really dry my clothes and if I'd need to iron to get the wrinkles out. WELL!!!.... my clothes came out chip dry, and the Dewrinkle setting made a dress come out as though I had ironed it....I'm very impressed!
The answer to clothes coming out chip dry is to NOT OVERLOAD THE MACHINE! This allows the clothes to have enough space so the hot air can move through and dry the clothes. This concept also applies to regular dryers if you don't want your clothes to come out wrinkled. I came from using one those small apartment stackable machines so I'm used to washing medium sized loads. This washer is about twice as big but I haven't maxed out it's capacity because I value having dried clothes.
This machine does take longer to dry though I'm guessing a regular dryer might take about 50min but this one for the same load might take about 75min (25min extra).
I bought an out of box unit and couldn't be happier especially with the discounted savings.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good the only thing is that it does take awhile, I know it’s doing both washing and drying but I’m used to quick wash cycles that last like 30-45 min and then dry time also like less than 30 min but this washer even on quick cycle it’ll say like 1hr and 30 min and I guess with the sensors sometimes it might take longer but besides the time it takes to wash I have no complaints
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you look at the majority of reviews, they are from people who have only owned the unit for just weeks or several months. I would have given it a glowing review 4 months in! We have had it for about 2 years now, and it has been a nightmare. In fact, there is a class-action lawsuit against GE for this unit. About a year in, we started using it only for wash and taking our clothing to dry at the laundromat - now we do both washing and drying there because the unit barely dries at all. We have had a service tech come out several times but to no avail.
The unit's primary design flaw prevents users and service technicians from accessing areas that need to be cleaned or serviced. The design of the unit has users interfacing with the lint trap in a particular way - via an extremely narrow 2 inch wide by 7 inch tall slot at the top of the drying unit. The recommended brushes for this unit do NOT address the buildup, nor reach the major buildup spots. You are unable to reach with a proper cleaning or vacuuming tool per the narrow slot mentioned. Most importantly, the amount of buildup of oils and residue, per the closed loop nature of the condenser system, can only be cleaned and removed with efforts beyond a vacuum or brush, requiring the units costly and impractical disassembly.
The user manual states "clean inside the filter compartment by removing the filter frame. Use either a vacuum with a crevice tool attachment or the Appliance Brush Set. When cleaning, be careful not to damage or bend the fins of the evaporator which is just inside the area to the right of the opening." Upon first servicing of the unit, said damage to fin was present. Given the design of this unit, it is clear that there is literally no way to clean this unit short of recurring disassembly without knowledge that regular maintenance will cause damage to this unit. Users are being instructed to clean their units and are provided no way to do so without damage occurring due to the access design per manufacturer.
The filter compartment does not create a tight seal with the filter itself, which allows fine lint and debris to blow around the filter itself and naturally this clogs and combines with evaporated detergent inside the closed loop of the condenser and its fins.
In short, we do NOT recommend this unit.
We are sorry to hear that you have been having trouble with your Ultrafast Combo unit and have needed to have service out. We would like to look into this further if you could please send us a PM/DM on any of our social media pages with your last service call number and please reference this review.
Rated 5 out of 5 stars
Amazing combo unit
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is amazing! We had a Samsung front load washer and dryer that were still in good shape, but needed something for our guest house where our two oldest boys live. We decided to give them what we had and get this combo unit because the reviews were so good. We were NOT disappointed!
I would like if the dry cycle got the clothes a little bit more dry in the default setting, but the More Dry button gives me clothes that are perfect when the cycle is done.
If you’re like us, and wind up washing a load of clothes two or three times because you keep forgetting to move them to the dryer, this is the unit for you! Now, I just slap the clothes in, start it, then come back later when they’re finished.
The auto dosing function for the detergent and fabric softener is awesome too! It just figures out how much clothes are in there, then adds what it needs to get everything clean and smelling fresh.
I decided I must be old now, because I really feel like this is the best purchase I’ve ever made. I’m not getting paid for this review and we bought the unit ourselves, so this is a fair review. We’ve only had it around a month, so I’ll update if anything changes, but so far, I wouldn’t dream of buying anything else again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing machine. The only thing which is NOT A problem. But to wash one load now takes a bit longer because the drying at the same time. BUT LOVING the efficiency.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this product for nearly a year and so far have had minimal issues.
Pros: Serious space saver!
No more mildew-y clothes, when you forget them in the washer for 2 days!
Auto-dispensing detergent & softener, great for families who don't want to waste product.
Cons: Hard to clean lint housing
Seal around door can build up with hair/lint easily.
Needs more frequent maintenance if you have animals.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this all in one. It’s great for my back problems not having to transfer from washer to dryer. Takes about 3 hours to wash a heavy load I will say if you separate your clothes and do multiple loads of laundry, it may be beneficial to look at two separate units as it does drive a little slower than the traditional dryer, but it does dry well
Hi there – thanks for sharing your positive experiences with our Ultrafast Combo. We’re thrilled to hear that it has been a game-changer for you, and that it’s easy on the back! Your feedback about the longer cycle times and dryer speed is much appreciated as well, as it can help others make informed decisions. If you ever need assistance or have further feedback in the future, feel free to reach out anytime. Have a great day! Lauren@GEAppliances
Pros mentioned:
Capacity, Ease of use
Rated 5 out of 5 stars
Wonderful, amazing.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven’t had this that long but I absolutely love it. I love not having to switch clothes into a dryer, I love the auto detergent dispenser, it holds a lotttt of liquid. Pretty heavy but still compact and fit into my closet space. Clothes have come out dry mostly every time if it needs a little extra time just press “more dry” its simple. Highly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the GE Ultrafast Combo appliance, enticed by its promise of efficiency and advanced features. However, my experience with this appliance has been far from satisfactory, marred by significant design flaws and frustrating malfunctions.
First and foremost, the lint filter design of this appliance is utterly inadequate. Despite its purported ability to prevent lint and hair from accumulating on the condenser coil, it fails miserably in its task. I have found myself constantly battling with lint buildup, which not only compromises the efficiency of the appliance but also poses a potential fire hazard. It's baffling how such a fundamental aspect of the design could be so poorly executed.
Additionally, my disappointment with the GE Ultrafast Combo escalated when the heat pump stoped functioning following a software update. While software updates are intended to enhance performance and address any existing issues, in this case, it had the opposite effect. The heat pump ceased to function altogether, leaving me without a crucial component of the appliance.
The lack of durability and reliability exhibited by this appliance is simply unacceptable, especially considering its premium price tag. As a consumer, I expect appliances to withstand regular usage and perform as advertised. Unfortunately, the GE Ultrafast Combo falls short on both fronts.
In conclusion, I cannot recommend the GE Ultrafast Combo to anyone in good conscience. Its flawed design and propensity for malfunctions make it a poor investment. Until these issues are addressed and rectified by the manufacturer, potential buyers would be wise to steer clear of this appliance and explore alternative options.
We regret to hear this happened and encourage you to send us a private message on one of our social channels (Facebook, Instagram) with your contact information, complete model and serial numbers, service history and a copy of your review so we can look into this for you.
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Terrific Purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a thorough researcher. I believe you get what you pay for. This is not an inexpensive washer and dryer, so I wanted to make sure it was the best all-in-one unit. I read hundreds of five star reviews on this washer dryer combo and was convinced that there wasn't a better unit available. We've had it now for about a month. In the first week we had it. My wife told me she did 17 loads of wash lol holy smokes! I'm not that ambitious, but I have to tell you I love the convenience of throwing my gym clothes in the washer and pulling them out ready to go. This is super helpful to me also, because I've had 11 knee surgeries, back, neck, and ankle surgery and the additional bending, transferring the wash to the dryer wasn't great. Filter is super easy to clear. Great capacity, king size comforters and sheets no problem. Does a really nice job cleaning too. 5/5. Best Buy was great to deal with also, easy delivery, good sale price and 24 month interest free financing on our Best Buy credit card. Always like to work with other peoples money.
Hope this helps!