Customer Ratings & Reviews

The product works great. Drys just fine with standard 110 electrical outlet and no need for a vent. Just hook up water hoses, plug it into an electrical outlet, and go. It takes a little longer than other machines to dry, but acceptable. Nice to not have to move washed clothes to a dryer - already there. We were a bit disappointed with Best Buy installation though. It is a very heavy machine (about 300 lbs), so professional delivery is needed. They got it into the room ok, which was good, but they refused to hook the machine up saying the water faucets needed to be replaced. They did not even hook the hoses to the machine. We just cleaned off the faucets ourselves later, easily put on the hoses, and plugged it in. Faucets are fine. There are no leaks. It was easy to do, and it works great. Seems odd that the included installation did not happen. They did not even try. Not a huge thing, but maybe don't expect the included installation unless faucets are pristine.

So I have a whole story here. I got one of these becasue I live in a space confined condo. It worked like a champ. Most loads are 2-3 hours - even with a ton of towels and other stuff. Then the LG came out with a similar product and because the brand is sexier, and it's 9 inches shorter for more space savings I tried that. This one is just much more reliable than the LG. LG has a more compact unit and the software is slicker but I may have had a dud. It would not dry. I LOVE the GE unit, I feel bad for straying to the sexier unit and not sticking with what was working well. I'd love for GE to reduce the height in the next versiuon and add some bells and whistles like LG has in the software. Other than that- it's perfection.

My wife and I are super happy with this purchase. Space saving high-efficient and super easy to install for the do-it-yourself type like me, and easy to use and pair with your smart phone. Check the User manual (before) for unboxing. I did not and I regret it. Still got it done with ease, mind you this unit is very heavy, 350 lbs.

Absolutely amazing- I did a lot of research and video watching before my purchase and felt well informed. It was truly a great purchase for me and my family- to avoid having to wait up to switch the laundry at night and to start a load before work and come home to it dry is worth every penny.

I love that I don’t have to switch my laundry from washer to dryer. Live that I do not have to add detergent and softer every time since it has the holding tanks for both. This is amazing.

The combo unit is a nice idea and gets clothes clean, however the drying options include damp and wrinkled, or dry and wrinkled. Sometimes (2/10) I will actually get clothes that are dry enough and don’t have wrinkles. I’ve tried small, medium and large loads as well as keeping heavier fabrics in separate loads away from lighter fabrics. It’s a craps shoot that end up nullifying any time benefit from having to move a load over traditionally. The unit also randomly leaked all over my laundry room on more than one occasion. I check the lines, drain pipe, filter, etc and nothing is clogged. Then is works normally (which results in wrinkled clothes). I would suggest waiting until there is competition and the combo unit market has matured a bit before purchasing. I’d return it and buy a nicer separate set, however I’m unfortunately past the time period (it’s only been 3.5 months) even as a Best Buy TotalTech member. The capacity and dry time ratings would be great if a) you didn’t have to run smaller loads in an effort to get past the wrinkled results and b) you didn’t have to run the dewrinkle program multiple times to get the wrinkles out, if it works at all (yes, I’ve stood next to machine waiting for it to end so I could get the clothes within seconds of the cycle end). Bottom line: you’ll spend more time running multiple dewrinkle cycles and/or ironing/steaming your clothes on top of the longer cycle times the product has. Save your money and buy a classic set.

This combo is great. I am a person who forgets to switch laundry from the washer to the dryer and now i dont have to worry about that. I will say clothes do come out feeling "damp" but they are dry. Its definitely a humidity thing with the ventless system but they do come out dry. They feel better with the "extra dry" setring. I also lobe the pet hair feature too. Overall a great purchase for me!

The cycles are longer than my old style washer and dryer. Cloths are more damp than I would like. Using the more dry option each time. Don’t like water droplets along blue rubber liner. I have to wipe water drops off before removing clothes from dryer so they don’t get wet.

I recently purchased the GE washer dryer combo, and I couldn't be happier with my decision! it saves space in my laundry room, but it also delivers exceptional cleaning and drying results. The energy efficiency is a huge plus, helping me save on utility bills without compromising on performance. Overall, I highly recommend this combo for anyone looking for convenience, efficiency, and top-notch laundry results. I gave it only four stars because it is louder than I thought it would be.

We have had this unit for 2 years, never had a problem and still love it. So convenient for not having to change loads from washer to dryer. Start a load before going to bed or out shopping and laundry is ready to fold when I am ready.

This combo washer/dryer unit was a bit pricey, but I bought it on sale and let me tell you - it is a game changer! It is ventless and so I installed in a first floor closet which has made doing laundry easy. Features you'll love - the lint filter is so easy to clean, the smart detergent dispenser is amazing (fill it once and it tells you when you need more). I also have a very furry dog and this unit does a terrific job and trapping the dog hair and my clothes come out without any hair. It is also quiet running and just does its thing. A phone app tells you when the laundry is done.

This works perfectly for my husband and I. It is very convenient not to have to change over loads and we are saving on detergent with the auto dispense option. Drying does take a little longer than a typical vented unit, but it still uses less energy!

Great all in one. Saves you lots of room. Only thing I have to keep an eye on dryer or clothes stay wet always have to add extra time to dryer.

Great product . It’s so convenient not to take clothes out to put in dryer . Does though need extra drying time so I add more dry

Aweome and convenient because of the no vent requirement. Laundry room is a smaller area and it saves alot of dpace only having one machine instead of two. The only downside is when drying towels or blankets it takes a while and easy to overload it to where have to do multiple srying cycles.

It’s very nice not having to deal with changing from one to the other just convenient takes little longer but still cheaper electricity has been reduced

DO NOT BUY!!!! I have had the washer-dryer combo for eight months, and my initial experience was quite positive. For a family of four, we utilized the unit twice daily, and it consistently delivered clothes that were about 98% dry. A quick shake would often make them feel completely dry. We diligently maintained the machine by cleaning the filter after every load and adhered to all manufacturer guidelines. However, as time went on, the unit began requiring extra drying cycles. Then we encountered an error code so reach out to customer service. The first technician who came to our home was unfortunately unprofessional and dismissive. He even implied that our drying issues were due to a dirty filter, despite my efforts to show him that it was spotless. His focus on unrelated personal anecdotes was frustrating, leaving me feeling unheard and unsatisfied with the visit. After his departure, I attempted to run another small load—only to find it still wouldn't dry properly. The next morning, I contacted customer service again, expressing my concerns about the technician's behavior and competence. The new technician, was a stark contrast to the previous one. He quickly diagnosed the issue as a problem with the heat pump and ordered a replacement part. Unfortunately, the holiday season caused a delay, and it took nearly two weeks for the part to arrive. When the heat pump was finally replaced, the technician put in substantial effort, working diligently for about three hours. However, to my disappointment, the clothes still didn’t dry properly. After reaching out to the company once more, they said we needed another technician visit to confirm that the unit was unrepairable. Well, The technician came out once again, but encountered some communication difficulties with the engineer, which was further frustrating. The engineer was quite rude to the technician. The engineer said we must replace the communication board to the heat pump so they could run a diagnostic so now we are waiting for that part to arrive and we are left without a working washer-dryer combo for over a month, relying on a laundromat. Overall, while the idea behind this unit is fantastic, my experience has been far from satisfactory. Save yourself the trouble—look elsewhere for a more reliable option!

Works good! N easy to use. It is a pretty good machine!

This is the best washer and dryer I have ever owned! The first things I washed were 2 king size blankets. They were washed and dried in less time than separate units. I was extremely impressed. I would recommend that when you have it delivered, have them take it out of the box. It's nearly impossible to pick it up off the bottom of the box. It weighs over 300 lbs. I had to spend $50 on lifting straps to pick it up over a massive Styrofoam hump Other than that, it's an awesome machine!!!

It does a good job washing and has some great features. The drying isn't the best, the majority of the cloths are dry but I'm finding that the cotton t-shirts are pretty damp still. Also, if you didn't buy the pedestal its not easy to clean the pump clean out. To start out, I had set up for delivery for specific day and was off work for the delivery which was suppose to be between (I think) 1 to 5. I ended up getting a call at 12 that they wouldn't be there and re-scheduled me for almost 2 weeks later. I had already taken my old washer and dryer out and I no longer had them. When I went to the store to find out what was going on, the manager told the associate that they fly their guys in (from out of town) that do the set up, and they did not fly in that day.... HMMM, interesting because the guys that set it up (below about setting up) were from town... so I was lied to. ( NOT HAPPY ON BEING LIED TO!!) So now, I had to take another day off work, and take my cloths elsewhere to wash/dry them. I had it delivered and paid for set up, however I would give the Best Buy delivery guys a MINUS -10 !! Best Buy contracts out there delivery and apparently they don't train them and let anybody just do it. First, taking it out of the box they tilted it back on the back side, and it is suppose to be tilted to the side to get the bottom of the box off (hopefully I don't have issues later on because of this). 2nd, they brought it in, and didn't hook it up right. Nothing was done correct and I ended up fixing their mess up. Just one example is they shoved water drain hose all the way down, didn't un-hook it from the back of the machine completely. They left the metal brackets that were on the back for packing on and were to be taken off. This is just a couple examples.