Customer Ratings & Reviews

This was probably the best purchase I have ever made. After waiting for the release of this combo and reading the overwhelming positive reviews, I took advantage of the sale over the 4th of July Holiday to purchase. This machine does everything it says and I now can add to positive reviews of how well it works. The space saving alone in my laundry room as well as not having to connect to a dryer duct and using a standard outlet is wonderful. I love using the app which lets me know what stage my laundry is in and gives me a five minute warning before it is done. I use the large reservoir for the detergent and fabric softener which is nice so you don't have to add with each load. As stated in the reviews, clothes can feel slightly damp when you first open the door however a quick shake of the laundry and its dry instantly.

I have two teenagers and we were having a ton of issues with them doing their laundry. They'd start a load in the washer & then leave it until it got a moldy/gross smell then dry the load. Stinking teen + moldy clothes smell was not working for us so when we saw this we thought it would fix or issues. It 100% fixed that issue for us. 100%! Now we have this problem with how difficult it is to keep the filter clean. This machine requires a lot of maintenance around the filter. You have to change it every cycle (normal) but the placement is such that, invariably, you have lint left in the pull out filter slot. We have to vacuum the slot at least once a week, if not more often. It has backed up our plumbing because lint gets flushed out with the water, it is just a lot of maintenance we weren't anticipating. However I am still happy it has addressed the bigger issue of the smell that our kids were causing so worth the struggles so far.

Changes the way you do laundry. Previously, we would always save all of our laundry for a single day and devote the whole day to churning through that laundry. Withn this combo, it is a complete game changer. Now, right before you go to bed, you can start and dry a load that will be ready for you in the morning. Worried about wrinkles? Use the wrinkle guard. It is important to note that you do have to significantly change your laundry habits because it now takes roughly 4 hrs to do two loads vs 3 hrs with a traditional setup. If you do nightly loads or loads while you are away this drastically helps.

Fantastic product. We live in a condo with limited laundry space and this did the trick. It is heavy and sometimes it can get a little loud if it’s a small load, but overall a great investment.

Love it easy to use very efficient and takes up less space the have a washing machine and dryer.

Best washer/dryer combo. It does everything as advertised. The clothes come out clean and dry and is very quiet. The technology is awesome, and we love that it self-dispenses the detergent and softener and that it is ventless.

I've had two prior washer/dryer combo from a competitor (close to the same size as this) and they were a let down. This one has been by far exceeding expectations. Clothes come out nice and dry, with no burnt smell, it's pretty quiet and having an actual lint trap is so smart. App is great too! Overall been very happy!!

I was hesitant at first, but so happy we took the chance. This combo has the best of everything and works well in our small laundry area. It does a great job cleaning and I get the feeling in a much gentler fashion than a traditional washer/dryer. For big loads drying time is a bit longer, but I’ve learned to add extra dry time up front to avoid having to restart a new cycle. The lint screen is a bit messy. The way it’s designed it seems to create a lot of dust. But that’s minor in comparison. Oh and the unit is build like a tank. Feels very quality and well made. Concerned the evaporator has some minor damage from the factory but hope to talk to a rep about that. Overall very happy so far with the investment.

Our new GE Profile smart combination washer dryer is a game changer! We love how it freshens up our clothes and gets them looking new again. Plus, it's super convenient to be able to check on the laundry from anywhere using the SmartHQ app. Highly recommend! We also love: * How much space the unit saves * Specific features (e.g., steam cycle, delayed start) * How energy efficient the unit is

Loving my new combo, I don't have to worry about running home while out and about to switch over my laundry. It lets me know when the when the liquids are running low.

While the concept of this machine is intriguing, it has not been a reliable laundry appliance for us. We are constantly maintaining it, and yet have had 4 service calls in less than 20 months of owning it. The water pump had to be replaced, the drying mechanism was also replaced, and their was a lint issue which caused them to come out another time and completely tear the machine apart to properly fix it ( it takes 2 service techs to do it). Now our motor needs replaced, along with some other components. Very disappointing. We are scrapping it altogether and currently reading reviews for reliable laundry appliances to replace it.

So I give it 5 stars although I only picked 4 because my wife is not in line with me. I followed directions and wash alike item. Towels and wash cloths she just throws anything in at once. On our 2 unit wash dryer you can do that but this will wrinkle the heck out of the lighter items if you do that. Now they may feel slightly damp if you use the dry cycle that is automatically set when washing but remove the and begin folding or hanging and within minutes they feel dry and are. The unit holds some residual humidity after dry but it does go away right away. Just follow directions. My wife is catching on and because the convenience of one unit she will learn to love it too

We are very satisfied with our purchase. Large capacity lets us do laundry less often. The one touch wash and app monitoring and modification is perfect. Thanks to bb we got our complete order in 3 days.

I’ve had this combo unit for almost a month now and I absolutely love it. It’s not super noisy and does a great job at cleaning my clothes. The convenience of not having to transfer laundry between two machines is pretty amazing. The only minor thing which is more of a “first world problem” issue is that the app doesn’t do a very good job anymore of notifying me when the wash cycle is complete in case I want to pull something out to not be dried or add a dryer sheet for the drying cycle. Other than that it works amazing and I’m happy with my purchase. Also, a week after I purchased this unit it went on sale for $800 less. I went on Best Buy’s website and did the customer support chat and they refunded me the difference in about 10 minutes!!

I absolutely loved it but ultimately returned it. Definitely doesn’t dry as well as a traditional stand along dryer but not having to move laundry from one unit to another made up for that. I ultimately returned it because I have 3 pets and their pet hair was overwhelming the lint trap requiring more maintenance than I care to do. If I didn’t have pets I would have definitely kept it though!

This is the best combo yet…I love the fact that I don’t have to switch the laundry from one machine to another. I can even operate it from the app…even when I’m away from home…

Love how convenient this is! Takes up less space, doesn't need to vent outside and uses a regular outlet.

We did tons of research on this unit before purchasing and let's just say it lives up to what we found. We have 3 giant breed long haired dogs and it still functions and cleans the hair in the lint chamber great. Everyone asks me if it was worth the money and I say "Well Worth It!" We enjoy that we can throw a king sized comforter and it completely dries in in a little under 3 hours without me having to restart the dryer part like all the other dryer units I've had all these years. Wonderful unit to just throw clothes in before bed or before work and come home to fresh clean clothes.

Overall this a good machine. High tech,when comes to drying clothes they never fell completely dry. I love the fact that it a washer and dryer in one because the additional space that a washer or dryer would take up can be use for something else. The machines stop working after 3 months and needed an extra parts.

This is an amazing machine so happy I went with it. Ge and all dryer makers need to improve in the lint that gets past the filter. But cleaning it regular helps as it’s a heat pump and the cooling fins could get lint that passes the filter but it’s a great unit extremely happy