Customer Ratings & Reviews

Its a great machine, makes washing and drying convenient. After having for over a year just a couple of things to point out. The lint catching system needs constant attention and needs some better tools for cleaning out all the lint that gets stuck inside the machine. Bottom drainage for maintenance would be nicer if it was about an inch higher than where it was to get a decent pan to catch the water in. Getting used to the drying system takes a while but once you get used to it its great.

Pros: plugs into a typical 110v outlet, no need to vent outdoors, auto dispenses detergent and softener, displays reminders to clean the lint traps. Cons: sometimes the clothes feel slightly damp, so I use the “More Dry” option.

First of all the only 1-star reviews worth anything are those that had actual breakdowns and had to deal with support, I don't doubt their troubles. The rest just didn't seem to know how to use the machine and didn't bother researching what they were buying. I removed one star due the the fact we have to modify the lint filter ourselves so that lint doesn't get all over the heat pump coils but it's easy to do just look on YouTube. It is set it and forget it. I put my laundry in, normally just do a quick run, sometimes normal or bedding. but always make sure to turn on "more dry" and "wrinkle control".A few hours later I get a notification my laundry is done. Things may feel a bit damp but it is just humid, one shake and they are dry.

This is an excellent machine, big and quick. Lots of good features. The full wash and dry cycle is quite fast and efficient. The software options are great also.

Worked well. Washes clean and dries well. Takes a bit Long

I was hesitant on buying one.The first month I had it the whole computer burned out and they did replace it but it’s loud because it’s not original.There is a flaw in the lint trap and you definitely have to keep up with cleaning it out or you could damage your machine.I do like having my space back in the laundry room and not switching the clothes to the dryer.

Easy setup, intuitive settings and WyFy connection monitors cycles and maintenance needs. Laundry is perfect every time no matter the load contents or size. Ventless single machine is space efficient.

Love it will never go back too two machines washes and drys perfectly will get another one if it ever dies love the smart dispense put detergent in and don’t have too worry about 30 loads

When it is working 'as designed' it's a great unit. However, it rarely works as designed. Any bulky items such as bedding and/or sweatshirts send this combo unit into a series of error messages (Error System Message 8 - Low Water Supply) which ultimately results in the unit not finishing the load and just shutting down. There are a few places in this machine where there is an accumulation of lint and water. These areas are increasingly difficult to access and on one occassion, my wife cut her finger attempting to clear lint from a metal grid behind the lint filter. I purchased this unit 09/2023. This unit is less than 2 years old. I did not purchase the protection plan (shame on me). I contacted GE, as this machine has limited warranties on the motor and the sealed drying system. When I contacted GE, I learned they are LESS THAN WILLING to stand behind their product! They argued with me that I purchased the unit in July of 2023 - even when I told them I was staring at the screen showing my purchase details from Best Buy and then essentially told me they couldn't do anything to assist me in regaining the function of my large appliance that is LESS THAN 2 YEARS OLD! It wasn't until I pointed out that the person from GE had offered to do nothing to find me resolution to my issue. She had her own accounting of the phone call and insisted I said the unit was dead. I again raised question of no way of them knowing the error conditions I am experiencing are tied to the motor or drying system without scheduling a service appointment - AND she hadn't even offered that! Once I said something highlighting this - she was quick to get one scheduled. Terrible customer support experience. BOTTOM LINE: The concept of this unit is decent. We are a family of 5. Being able to start another load of laundry while one is in the dryer is nice. With this unit, a load of laundry takes a minimum of 2+ hours. With a bigger family, this thing runs constantly! Ours has been finicky and hopefully the service call will remedy the issues we are experiencing, but if I were to do it again - I wouldn't or at the very least purchase the protection plan from BB.

It's good for someone who can not bend. It's helpful to me being an amputee

I really like the ease of this combo washer & dryer. It was weird at first as the clothes still seem damp. One pop of them and they are dry. I will say if you leave them in there and use the de-wrinkle cycle it is really bad. It does not work well.

This guy is amazing. First off, ignore the reviews about the long drying times. We do normal-sized loads and for the most part, everything is done and dry in less than the advertised 2 hours. The wash quality is awesome, everything comes out perfectly dry. We have a small home, and our laundry area is in the kitchen. We previously had a stacked pair (GE of course), but it blocked half of a window. Making the switch to this really opened up our space. Also, not having to vent it and the fact that it uses a regular outlet is the icing on the cake. I recommend this unit to everyone! If you're on the fence about it, just get it. You won't regret it.

The best purchase i made ever , I live in apartment and to have the privilege of a cloth dryer is impossible due to the vent requirements , in last couple there was many options of ventless dryer but they all had problems, me and couple of my friends purchased deferent brands, and all our washers and dryers wast doing good as this one . after many years of waiting and struggling with other brands since it always broken, and takes forever lastly the came with this amazing all in one , Its great machine and very quick and has all the great washing options and the most important its ventless, thank you best buy for you great delivery and best service

This thing makes my life so easy. It uses less detergent which saves some $ and it’s so nice to be able to start it while I’m at work to make sure my laundry is ready by the time I get home. While at times it sounds like a jet engine taking off, it’s overall quieter than my old gas stacked washer and dryer. It was so easy to install and the sensor dry is pretty spot on. Not to mention, I never thought I’d be so taken aback by how beautiful a laundry machine looks!

Easy to use. Have to hit dry more than I would like but good product and family friendly.

I love this machine! It fits great in my small condo and it’s relatively quiet. No more having to worry about switching the clothes over to the dryer, either. :)

I love the GE combo washer / dryer. I had a contractor remodel a closet in a very small bedroom for it. At 82 years old i could not manage stairs to the basement washer and dryer. This GE combo works so well i actually love doing my laundry.

Love it. Add a star if you dont mind clothes being a little damp without adding more drying time.

30 days in and it's still great. I love the convience of not having to swap laundry. My wife and I along with our 2 boys use this with zero issues. Also the space savings in our rather small laundry room is huge. Not having to vent to the outside is a big plus too. I think this is the future of all laundry machines. Make sure you understand the nuances of this machine though like clothes "feeling" damp when you pull them out. A quick shake of them and the dampness is gone. Overall very happy with this purchase.

It’s worth every penny. I was hesitant for two years before we just took a chance on it. It does everything for you and the app is a little glitchy but the machine itself is top notch