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Customer reviews

Rating 4.2 out of 5 stars with 1508 reviews

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  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,508 reviews
  • Rated 5 out of 5 stars

    Simple and a work horse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic washer and dryer. The clothes sometimes feel a little damp but once you take them out but after a second it feels normal. It was a life changer getting to throw dirty clothes in then go to bed and wake up to fresh clean clothes. Not need to stay up to put them in the dryer or wake up and put them in later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE combo is fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GE combo washer / dryer. I had a contractor remodel a closet in a very small bedroom for it. At 82 years old i could not manage stairs to the basement washer and dryer. This GE combo works so well i actually love doing my laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer / dryer combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this!! The fact that I don’t have to get up and put the clothes into another unit and it automatically starts drying is amazing. The other thing I love is ease of use with it. The buttons are self explanatory and it sends notifications to your phone depending on the cycle finish options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst washer and dryer ever

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it less than one star I would. This machine is worthless. I purchased three of them and fought with all three of them for two years before I am finally going to have to just throw them away. I've paid for constant repairs. They don't dry the clothes completely. It's a LOT of work to keep the lint trap clean because it's very poorly designed. If the slightest bit of lint gets to an area where your lint brush can't reach it, the machine will sense it and will stop getting hot so your clothes won't dry. Now I keep getting an error message and it locks itself shut and won't open until you call a repair person out. I just had to make a second call for this same error. Do yourself a favor and do NOT buy this machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your combo requiring multiple service calls. We'd like to help out with this. Like a traditional dryer, you will not be able to clean 100% of the lint from your combo. The combo is designed and tested to ensure great drying performance, even if there is a considerable amount of lint buildup. The amount of lint produced can depend on several factors, including the types of clothes and materials that are laundered or if any shedding pets are in the home. However, if your combo is not able to finish any cycles, we'd like to look into this. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technology at its beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine very user friendly and all of the different setting make washing drying your clothes turn out perfect. I love that it is put them in and you do not have transfer. No more forgetting and come home to soggy clothes that need to be transferred to the dryer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    Works much better than anticipated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very convenient. Ventless is great don't have to run long vents if you want to move to different part of house (first floor laundry for example). Only downfall if you can't change the temperature on the dryer. It's sensor dry or timed dry, it's not supposed to shrink your clothes due to the drying technology, hasn't yet but we'll see as time goes on as I use it more.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're enjoying the performance from the UltraFast Combo! The Combo uses higher airflow which allow it to be gentler on the clothes. That is the main component of drying, more than heat. We have multiple temperature and humidity sensors in the Combo so it will never over-dry. There is also an Eco-Dry function (in the menu) which allows you to effectively adjust dryness level. We hope you find this information helpful. Thanks for being part of the Profile family! Have a wonderful day! -Don@GEA GE_Appliances

  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    Best Purchase for combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best purchases I’ve ever made! Both my washer and dryer failed out after moving into this new house so the need for a new washer dryer was dire. This not only met that need, but also allowed me more space for storage. Additionally, it is so nice not having to swap loads between machines. It also is ventless which is awesome. Lastly this freed up my dryer outlet for my home charging on my EV. Overall, highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Neat Idea With Terrible Customer Support from GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is working 'as designed' it's a great unit. However, it rarely works as designed. Any bulky items such as bedding and/or sweatshirts send this combo unit into a series of error messages (Error System Message 8 - Low Water Supply) which ultimately results in the unit not finishing the load and just shutting down. There are a few places in this machine where there is an accumulation of lint and water. These areas are increasingly difficult to access and on one occassion, my wife cut her finger attempting to clear lint from a metal grid behind the lint filter. I purchased this unit 09/2023. This unit is less than 2 years old. I did not purchase the protection plan (shame on me). I contacted GE, as this machine has limited warranties on the motor and the sealed drying system. When I contacted GE, I learned they are LESS THAN WILLING to stand behind their product! They argued with me that I purchased the unit in July of 2023 - even when I told them I was staring at the screen showing my purchase details from Best Buy and then essentially told me they couldn't do anything to assist me in regaining the function of my large appliance that is LESS THAN 2 YEARS OLD! It wasn't until I pointed out that the person from GE had offered to do nothing to find me resolution to my issue. She had her own accounting of the phone call and insisted I said the unit was dead. I again raised question of no way of them knowing the error conditions I am experiencing are tied to the motor or drying system without scheduling a service appointment - AND she hadn't even offered that! Once I said something highlighting this - she was quick to get one scheduled. Terrible customer support experience. BOTTOM LINE: The concept of this unit is decent. We are a family of 5. Being able to start another load of laundry while one is in the dryer is nice. With this unit, a load of laundry takes a minimum of 2+ hours. With a bigger family, this thing runs constantly! Ours has been finicky and hopefully the service call will remedy the issues we are experiencing, but if I were to do it again - I wouldn't or at the very least purchase the protection plan from BB.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to share your experience. Given the issues you've had with your Profile Combo and with our customer service representative, we'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Ok but worth the space saving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but worth the space saving and connivence factor. Hard to get clothes actually dry without adding more time which nears a 3 hr cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Future of Laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible! I had an old washer and dryer I inherited from my father. They must've been 15+ years old. A normal load would take 5ish hours. Plush I'd have to manually move the clothes over. It got the job done, but this new washer/dryer combo changed laundry forever. I prefilled it with entire bottles of detergent and softener and it auto dispenses the correct amounts for me. I don't even tell it the load size b/c it auto detects the load size based on weight and spinning the laundry around for a bit. Total wash time is now down to 2 hours. The reviews stating that the clothes feel damp to the touch after they are done is true. But the manual admits this on the first page (it has to do with the drying technology). You just give each garment a shake and then they are magically dry to the touch. Tip: If the "damp to the touch" part concerns you, set spin cycle to level 5 (maximum) and turn on dry boost. This will add 15-20 minutes to the total time, but clothes come out feeling dryer. (But this isn't really necessary, just shake out the garment after pulling it out and it will feel dry!). Some people say the spin cycle sounds noisy, but I don't hear it at all. Maybe it's b/c I am used to 15 year old equipment. With the space it saved me, I put a folding table where the dryer used to be. I wish this was out when my house was being built, I would've had water lines installed in the walk-in closet. If you are on the fence about buying this, do yourself a favor, pull the trigger and change the way you do laundry forever.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - It's great to hear that your Combo has been incredible! We value your feedback that we'll be sure to pass along to our design team. We're happy to have you as part of our Profile family. Best wishes! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    More convenient than we imagined

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Washer/Dryer Combo with Ventless Heat Pump. No more having to have the vent line cleared through the attic and no more of the Dryer stopping because there is lint in the Vent line somewhere. This product has been in our house about a month and we use it nearly every day. It does a great job of washing and drying our clothes. We don't have to worry about leaving a load in the washer and having to rerun it. We have used the DeWrinkle mode at least twice to great results!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love this washer/dryer combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traveling and living in Europe, I first encountered these combo machines. My old washer and dryer were dying. As I live in a small space I was so happy to see bb carried this machine. It is so wonderful! The trays that hold enough detergent and softener for 30+ loads, the phone controls, the large capacity. You just load the clothes, choose your settings, and 2-3 hrs later your load is dry. No need to stay home to move things from the washer to the dryer. With the large capacity I can wash bedding and other large items. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Two for one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing machine, so unique and efficient. When our dryer needed repair our trusted repairman recommended we replace it (too costly to fix) and recommended we check out the GE All in One, he told us about how several customers had loved theirs. We did the research and went to Best Buy and purchased TWO units! We replaced one washer and one dryer with two GE All in Ones. They are fantastic, my wife is thrilled with them as it cuts her cleaning time in half and the clothes come out better than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it. Do it for yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny. I was hesitant for two years before we just took a chance on it. It does everything for you and the app is a little glitchy but the machine itself is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for single guy. No problems yet, but I've only had the washer dryer for a couple of months. Loads of clothing only take about 2 and a half hours on average to wash and dry. Over 3 hours for bulky items like towels. Very convenient piece of equipment. Love that there is no dryer hose needed.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Love love love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! It does seem to take longer to wash and dry, but the trade off is that is uses less water and electricity and I absolutely love that it’s a one step process because of my working schedule, I can now wash and dry clothes while I sleep at night! I wish it had a higher pedestal because it’s still low to the floor with the one that’s sold for this model; but I’ll just build my own so no worries now.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your UltraFast Combo! We are so pleased to hear you are loving it. It is so nice to have a washer & dryer combo that makes life easier. We will share your feedback about the pedestal with our engineering and design teams. The riser is compatible, but a pedestal isn't because of the overall height and weight of the product. Enjoy! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really impressive machine. Really easy to use and clothes always smell fantastic. Only knock is the the drying capability is underpowered. Regularly needing to run an extra dry cycle and dress clothes specifically don't come out as crisp as a traditional drying unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero regrets buying this. I've had zero issues so far in the 4 months since purchasing. I am so impressed. The best part for me is being able to throw a load of laundry in before bed or before I leave for work and knowing I won't have to switch it over to the dryer. It is just taken care of. Installation was quick. While it is a pretty big (tall) machine, it saves me so much space. Can't recommend it enough. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been over a month now with this unit. So far, so good. it averages about 2 hours a load, depending. one thing I noticed is some things tend to not dry completely, like wet not damp. i end up using the extra dry setting on just about every load which can be set at the beginning of the load. Other than that, i'm happy with it. It performs quite well. I suggest getting the pedestal for it. it will make for easier access into the drum, and ground clearance to drain the filter housing when it's time to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy, You Won't Regret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laundry machine I've had in my life. So easy to use and love the simplicity of it while also not having to worry about switching my laundry. Clothes feel damp when you first take them out but just give them a shake and you'll feel they're actually dry. If you don't want your clothes to automarically dry though, there's settings for that as well. Revolutionary! Truly. GE has outdone themselves. Price is a little high but worth it and about the same for high end washers and dryers both.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – thank you for the glowing review and for choosing our Ultrafast Combo! We’re thrilled to hear that it has exceeded your expectations and simplified your laundry routine. Your satisfaction is our top priority, and we’re glad to know that you find our Combo worth the investment. If you ever need assistance or have any questions, feel free to reach out anytime. Have a wonderful day! Lauren@GEAppliances GE_Appliances

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