Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great for when you forget to move over to dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couple weeks in, so far so good. Needs to dry longer than recommended.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
One stop shop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more rewashing a load of clothes because you got lazy and procrastinated. Pour in liquid detergent and fabric softener for multiple loads to come. Sign up for the app and get real time updates from your appliance about the load you’re washing/drying. The app will tell you when your detergent/frabic softener are getting low. This appliance is absolutely amazing!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 2 out of 5 stars
frustrated but close
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I appreciate what was tried to accomplish, I feel as though it just didn't quite work. The drying seemed to be the largest issue for us. We were sold a pedestal to begin with and it. The very first load we put very little clothes in just to see how much water and soap gets used but the machine shook so much it was scary!! After separating the machines, the issue turned to drying. Towels would spin and stick to the machine. Some would cold down but not all of them so I would have to run a rinse and dry cycle or just wash with next load out of frustration. I would Clean out the lint everytime out of habit but I noticed lots of loads I had on extra dry or I just set out to dry a little longer. I printed the manual and noticed the pet hair option but was sad to see we didn't have it. We did get it after the 40 the washes and we decided to turn it in. lol. That would not have been a game changer but that was a perk that we were interested in when researching at the beginning. The extras was also my complaint. If I forgot to carry my phone in the room (a person with disability) and I wanted a different option on the downloads, I was out of luck.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share your experience with our Profile UltraFast Combo unit. Your feedback is important and valued as we strive to improve the products and services we offer. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 5 out of 5 stars
Great Combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's there to say that hasn't been already said about this amazing product. I love that I can toss in a load of clothes and it tells me when its going to be done. Having a vent less dryer is a major plus no fire hazards to worry about. I like this design as you can see every option clearly on the front. or you can control it with your phone. As note with others its a great idea to get the podium with this combo. I would of liked to have gotten the storage podium with this however seems like there is not a compatible one yet.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laundy machine. Washes and dries in half the time of our old combo. The built in detergent and fabric softener make it easy - just toss in a load, select a cycle, and press start. Cycle time varies depending on load size, but an average load for us generally takes about 2 hours. Great when you have two kids that generate a ton of laundy.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
All in one washer dryer combo, Game changer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband really encouraged us trying this since we have had trouble with so much lint in our laundry room and this is ventless as well as would wonly need one appliance in laundry room now. Ioriginally was NOT on board,however now I’m in love. This is a total game changer for all us bist moms with tons of things on our to do lists. Literally set it and forget it! We’ve had it for a few wills now and highly recommend.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!! MONEY PIT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had never bought this, wish I would have read the bad reviews, I thought ours would be different. Within the year of having it we have had a tech come out to fix something two times, and now it's currently not working and our warranty is expired for general things, these have been our issues- 1. lint passes the lint "trap" (a sad excuse for a lint trap) and goes into the blue things to the right of the trap (the heating coils? idk). Bought a shop vac attachment to clean it, and it's a PAIN. It's so skinny that like nothing fits in there and it's nearly impossible to control the shop vac attachment to move it to where you want. 2. Currently there has been NO LINT on our lint trap. What does this mean? That the lint is stuck in that shoot that is supposed to push the lint up into the lint trap. So we aren't using it currently. 3. There is SO MUCH MAINTENANCE to keep this stupid contraption functional. If you want to try to fix it yourself, good luck. 4. Lint/dog fur gets stuck around the blue seal in the drum constantly, and I feel like I need to pull it off and I BET there's pounds of fur/hair/lint stuck under that. DO. NOT. BUY. Please, save yourself the money, this machine is horribly made.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your combo needing to be repaired multiple times. We'd like to help out with cleaning the lint filter and with it not washing/drying. Similar to a traditional dryer, you will not be able to clean 100% of the lint from your combo. The combo is designed and tested to ensure great drying performance, even if there is a considerable amount of lint buildup. The amount of lint produced can depend on several factors, including the types of clothes/materials that are laundered and if any shedding pets are in the home. You can view cleaning tips by viewing our article titled "Advanced Cleaning Instructions for the Lint Filter Compartment" on our GE Appliances website in the support section. Please contact us directly for assistance with the combo not operating, send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 3 out of 5 stars
It was ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was ok. Too much maintenance and care to keep from having a mildew smell. Dry time takes forever and still have to restart it. Used item . Returned due to smell
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that you returned your Ultrafast Combo due to the smell. There are a number of possible causes for this, such as a new machine odor, detergent issues, or lint in the drain pump. You can refer to the following article for more information here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000064486
Your comments regarding the unit are important to us. We will be sure to share this feedback with our team.
Rated 4 out of 5 stars
Well designed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this appliance is well thought out and design. it requires no venting for drying and operates using a standard household electrical outlet. this means you can place it in your home without much upgrade. it autofeeds detergent and softener from its internal reservoirs, and lint cleaning is easily accessed. you can still use pods and dryers sheets, if you prefer. you can load it, set it, then walk away. the app will notify you when the wash cycle is complete and when the load is ready. the complete cycle is longer than my previous combined washer and dryer, but it is likely using less water and energy. having one appliance saves a lot of space which is a big deal for me. having the riser attached is a nice addition.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for sharing your positive experience with our Ultrafast Combo! We’re delighted to hear that you find it well-designed and convenient with its innovative features like the SmartDispense detergent dispenser and the SmartHQ app. We’re pleased to have provided you with a space-saving and user-friendly solution to your laundry needs. Thanks for choosing GE Appliances for your home and feel free to reach out anytime if there is anything we can help with in the future. All the best! Lauren@GEAppliances
Rated 1 out of 5 stars
Gross smell, pump error codes, nothing dries well
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only convenient if it actually works. We have had it for only a few months and we keep getting error codes about the pump compressor overheating. I keep having to remove lint from the pump (something one should only have to do occasionally), and it’s impossible to properly clean the opening for the lint screen - it’s too narrow and deep. It often smells horrible and musty… nothing really feels like it’s ever clean and it is even harder to get anything truly dry. Do not recommend.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send in your feedback. We apologize that your combo unit is causing concern and can understand how disappointing and frustrating that is. If you are still having concerns, we recommend taking advantage of your warranty and calling one of our service technicians to come out to inspect the unit. They can be reached at the phone number here- -(833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Rated 2 out of 5 stars
people with pets/children do not purchase!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are single or don't have children or pets this combo may work for you. We're a family of 4 with 3 fur babies and this washer/dryer cannot keep up. Loads have to be much smaller than a typical top-loading machine. When we first purchased in November 2023 cycles would typically take 2-2.5 hours. Now we're at 3-4 hours with repeatedly having to dry. Clothes come out incredibly wrinkly-I've never used my iron so much. I clean the lint trap after every use and had it serviced recently due to a pet hair clog. The maintenance person updated the software to include a pet hair cycle, which has made things worse. Everything comes out covered in pet hair and drying is taking forever. Our water bill is crazy because of having to rewash items constantly. I really wanted to love this appliance but my family doesn't understand how to use it and I'm sick of fussing over it. I actually enjoy doing laundry but this unit has made it miserable....for $2500!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We can understand how upsetting it is when a new appliance doesn't meet your expectations. Considering you are having these issues we would like to offer some troubleshooting tips and recommend that you make sure your pump filter is clean. For wrinkle reduction, we'd encourage lowering the spin speed setting along with washing in cold water and using EcoDry (available in the Menu). Please know that you don't have to use the Pet Hair cycle it isn't required, it is optional. If you continue to have an issue with the drying cycle, please let us know so we can investigate further.
Rated 5 out of 5 stars
GE Combo Washer/Dryer with Heat Pump
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very skeptical about buying this combo, however, I looked into it and had 2 people I know also say they had one. I've had it for a couple of weeks now & I just love it. The ease of use & the fact that you don't have to add detergent or softener for every load. You fill the tanks & it takes care of itself. It's truly a One & Done is the Best. I'm glad I took the risk.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
As expected so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit early to give a full review since it was just installed and we don't know if we will be doing the WIFI yet. The installer finished the hook up quickly and efficiently, but since this model is relatively new to the market he was unsure of full operation. He did run it through a basic operation to check for leaks. We read the instruction manual to learn basic operation but we ran into a minor issue with the display. We were trying to figure out how to change settings and discovered by calling the consumer hotline that the unit comes with a sticker over the display. NOWHERE does it state to remove that circular sticker before use. Not on the sticker, in the owners manual(that we saw), or mentioned by the installer. GE should print "REMOVE BEFORE USE" right on the sticker. The consumer hotline rep did say that there were several inquiries regarding this. We did a king comforter as a first test which lasted about 3 hours and came out warm and dry. After that we cleaned the upper filter and emptied the lower condensate drain per instructions. After that wash/dry we left the door slightly open for a while per salesperson advise. We are happy with it and still learning its features.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love not having to switch over my laundry. It does come out a little damp if you put in too big of a load of laundry, otherwise everything else about it is great.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
New washer/ dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Space saving. Does take extra drying but well worth it
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 2 out of 5 stars
No pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the smell of the clothes once washed and dried. It takes longer to do multiple loads of laundry. Overall not pleased
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your feedback! For ways to resolve the odor issue, check out the “Bad odor inside your Combo” troubleshooting section on page 30 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Rated 5 out of 5 stars
It's a keeper.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing piece of technology! Everyone in our house noticed how clean clothes leave this machine. It is simple to use and super economical to run. The price tag is painful and it weighs around 300 lbs, it is not yet affordable for everyone but I'm hopeful that this technology will eventually replace less efficient machines and become more affordable for everyone to enjoy.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great all in one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having both combined. Easier to do laundry. Would never go back to having two units. Mote room in laundry room. Fits king comforter.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're loving the convenience the Combo offers! We strive to make sure our products are made of the best quality for our consumers. Make sure you download the SmartHQ app to take advantage of the smart benefits, and to keep the software up to date to ensure the best performance from the unit. We're confident the Combo will continue to be a great addition to your home for many years! -Don@GEAppliances
Rated 5 out of 5 stars
Machine that does it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the machine very much I don’t have to go up and dawn putting the wash in the dryer sometimes I feel it needs more time for drying I shake everything real well and it feels dry I like how you can fill the machine with soap and softener and the machine takes what it needs for the load it will tell you when the soap is almost gone It’s a amazing machine
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing so easy and customizable! Very easy to maintain! I’ve had mine for 2 years!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend































