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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

$2,098.99
Save $601
Comp. Value: $2,699.99

Customer reviews

Rating 4.2 out of 5 stars with 1508 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,508 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it seems to work around alot when spinning but when drying its super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have about 15 loads through it and everything has been very good. if you overload it you may need to run it on timed cycle to make sure everything is very dry. super easy to setup, love that i can come back and have the load washed and dried. auto dispensing of softener and detergent is a large plus when you have kids helping with the laundry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long dry but worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes thoroughly and fully dries everything, from shirts to towels. While the machine says there are shorter cycles, every load I have done, regardless of size or contents, has take three hours. Takes longer than a traditional washer and dryer, but still better than a laundromat. I’ll gladly sit through three hours to have clean clothes from home.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I really love this machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love it! Set it and forget it. I always forget to put my washed clothes in the dryer and this completely eliminates the problem!!! I will be honest, I hate GE products,..... but I do love this machine. It's making such a big difference in my life. It's sooooo heavy tho! We had to use a tractor to get it in the house. We installed ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the machine for a few weeks but so far we have been really impressed. It is really quiet, the app is great and we love the automatic dispense features. It is much faster than our previous ventless machine and it dries clothes really well. Maintenance has been straight forward so far and there are lots of video tutorials.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Space saver-options- but dry time is long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really convenient- just really wish it dried a little better. It has so many options which is amazing but I haven’t found a way to make things dry in less than 90 minutes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We appreciate you taking the time to share your first-hand experience with your Profile UltraFast Combo. We are delighted to hear how pleased you are with the space you have saved and with all of the options available to take care of your clothes and other washable items. Given your concerns regarding the long dry times we recommend updating the software on your unit. If the software has been updated and the long dry times have continued, we recommend scheduling an appointment to have GE Appliances service check the unit by calling 1-800-432-2737. Our service team will be glad to check the unit to ensure it is operating properly. We hope this is helpful and wish you the best! Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    My Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dinamic product. Easy to use. Also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having both combined. Easier to do laundry. Would never go back to having two units. Mote room in laundry room. Fits king comforter.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're loving the convenience the Combo offers! We strive to make sure our products are made of the best quality for our consumers. Make sure you download the SmartHQ app to take advantage of the smart benefits, and to keep the software up to date to ensure the best performance from the unit. We're confident the Combo will continue to be a great addition to your home for many years! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most others I was very skeptical of an all in one, but GE has nailed it. No more waiting at home until the wash is done to put it in the dryer, no more fixing the machine because too much soap was used. You do need to clean out the filter after each cycle but that takes a few seconds. Super impressed and would give it more stars if I could.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Delivery/Install Process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would've loved to review this washer, but unfortunately Best Buy made that impossible. Their install tech was hands down the most insulting, rude, potentially incriminating person I've ever encountered (especially within my own home). Immediately greeted me with attitude and disrespect at the door. Had an issue with bringing it up 1 flight of steps (we have upstairs laundry - was told that's OK at the store). Had an issue with removing old washer/dryer down the steps (that we paid for). Then tells me it won't fit (impossible, it's as wide as our current washer and it's replacing both our WASHER AND DRYER). Then refuses to do anything due to "corrosion" on our hookups and tells me they will not install it unless I get all my hookups replaced (there was minor surface corrosion present on the valves not in any way affecting the function). The best part? When I'm basically pleading with the guy to help me in any way he can (we've been without laundry for 2 weeks) – he walks away from me mid conversation, through our house, and drives away. Then when I tried to call and cancel, he marked it delivered into our garage (presumably out of spite). So now I have a $2k washer that's potentially missing (or stolen), a huge mess on our hands, and STILL NO LAUNDRY FOR MY FAMILY. Not even remotely the type of service I'd expect when paying $2400 out the door for the appliance, delivery, installation, and haul away. If you need installation for any appliances, RUN RUN RUN RUN RUN FAR AWAY from Best Buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're truly sorry to hear about the trouble you've had with your delivery and installation. We apologize for the inconvenience and disappointment you've experienced. Please reach out to Best Buy directly, by calling your local store, to further discuss your situation, as they are best equipped to assist you in this case. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Loooooooooove it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for 2 months now and I freaking LOVE it!! The clothes, bedding, comforter all come out dry. I love the ease of use with the detergent and softener. It has made life easier. I never have to worry about switching loads, which has been awesome! I’ll update if I run into issues down the line but for now, LOOOOOVE our new washer/dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer/ Dryer Combo. Recommended 100%. For small space.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance, Weight

    Rated 1 out of 5 stars

    Twice as long to wash&dry clothes, hard to clean,

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer-dryer Combo. It takes twice as long to do laundry because you can't have clothes going in the washer while a load is in the dryer. The sensor dry doesnt get the clothes dry. I have to do timed dry on 1.5 hours. The gasket around the door collects lint and hair, and it is too hard to clean it off. It also has little openings in the gasket that are impossible to clean. Lint collects in the opening in front of the lint trap. The opening is too small to fit a vacuum in. It's so heavy, I cant move it 2 foot over. I thought I would warm up to it, but I haven't. I wish I had just gotten a regular washer and dryer. Returning it would have been a nightmare because it's so heavy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you are having this experience. We want to help! It sounds like you are needing a Software Update. Please reach out to us via a private message on social media with your model and serial number, address, email and phone number. We would like to assist you further because we know you will love it! We look forward to hearing from you soon. Joyce@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Drying Time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just need to add a little more time for drying than the usual.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 2 out of 5 stars

    No pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the smell of the clothes once washed and dried. It takes longer to do multiple loads of laundry. Overall not pleased

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your feedback! For ways to resolve the odor issue, check out the “Bad odor inside your Combo” troubleshooting section on page 30 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Drying performance, Lint filter

    Rated 1 out of 5 stars

    JUNK!!!! PLEASE DO NOT BUY!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a complete waste of $2800. Purchased in sept of 23. I have already had it serviced once for the pump being covered in hair. Now the dryer part in inop and lint is literally every inside of the machine. Lint trap as cleaned and maintained after every use. I feel like this could be a fire hazard! So now here are and I gotta wait for service again! You’re paying $2800 for a boulder that remember a washing machine! STAY AWAY FROM THIS!!!!! I really wish there was a way I could get my money back or even exchange for something that works properly.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention. If you could please send us a PM/DM on any of our social media pages with an update and please include this review as reference. We are more than happy to look into this further for you. GE_Appliances

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I’m in love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I could be in love with an appliance, but I certainly am with this one. I highly recommend it! The one thing I would tell people that are considering it, is to make sure to get it installed because IT IS HEAVY! Took 3 men to get it on the pedestal and put in place. If we sell our house….it’s staying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our laundry room is really small so we now have more room with only a single machine. We really like this machine. It does dry differently than a regular dryer leaving some items a bit damp or damp feeling. Other than that, it cleans well and with the Wi-Fi connected will tell you when it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile Combo washer/dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the coolest appliance I’ve ever purchased, It has a very large drum. It automatically transitions to the correct drying cycle after the wash is done. The controls are high and easy to use. The detergent and fabric dispenser holds up 32 loads and sends a notification to your phone when it needs to be refilled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dry combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a G E fan but this washer dryer combo may very well change my mind have use it several times. Love the idea that it’s goes from through dry in one easy step. Haven’t figured out wi fi yet but so far would recommend this machine

    I would recommend this to a friend
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