The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,508 reviews
Cons mentioned:
Drying performance
Rated 2 out of 5 stars
Great idea but needs A LOT MORE WORK
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I did a lot of research and video watching (what was out there) before making this purchase. We were super excited about the purchase but it did not meet our expectations at all. We kept the machine all the way up to 5 days before we could return it trying different methods and hoping it would some how fix itself. But lets just say it did not..... The lent control was amazing but we were still seeing some stuff being able to bypass the filter and was a pain to clean and vacumm it out to make sure the unit would have a long life. The biggest problem with this unit is it TAKES FOREVER to wash and dry your clothes. Dont be fooled by the videos you watch thinking it is going to save you time. It would take 2.5 to 3 hours to wash a load that had jeans and t shirts in it. We had to run it with a timed dry because if you use the sense mode it always comes out damp and clothes super wrinkled. So we started using time dry to make sure our clothes were at least dry. Just got our new replacement which is the LG washer dryer stand up combo and it does the same load with the sensing in 1hr 40min. Yes you need to put the clothes in the dryer but everything was dry, not wrinkled and it was much faster. Save yourself some time and do not get this unless you are in very desperate need for space and you only have a 110v outlet with no vent.
Hey there - Thank you for sharing your feedback regarding your recent purchase of your UltraFast Combo. We sincerely apologize that this appliance did not meet your expectations and caused inconvenience in your laundry routine. Your insights regarding the extended cycle times and wrinkling issues are valuable, and we appreciate your thorough evaluation of the product. We understand that efficient and effective performance is crucial when it comes to household appliances. It's great to hear that you found a more suitable replacement with the LG washer dryer combo. Should you ever have any questions or need assistance with any of our products in the future, please don't hesitate to reach out to our customer support team. We appreciate your business and hope to have the opportunity to serve you better in the future. -Kacie@GEAppliances
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
I love it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. Put laundry in & walk away. It's ready to fold when you're ready.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this from Best Buy in Taylor a little over a year ago. It worked inefficiently for a few months, having to run the dry cycle multiple times to get small loads dry, and then the real problems started. Multiple error codes coming up, locking the unit, having to unplug it mid cycle to turn it back on and start over. When we could get the cycles to run all the way through, it would always come out with wet clothes. We have the Best Buy Total Tech membership which has been extremely time consuming and proved to be useless. They have been out to our home 6 times replacing multiple parts and it seems to be worse than where we started. They are now trying to refer me out to a third party because their technicians and GE can’t seem to figure out the problem and say “it’s working as it should”. Unbelievable really. Especially based on some of the other positive reviews. I would also like to add that these are small loads we are attempting, an outfit and towel from that day. I would NEVER recommend this to anyone.
Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Rated 4 out of 5 stars
Mr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product . It’s so convenient not to take clothes out to put in dryer . Does though need extra drying time so I add more dry
Greetings - Thank you for your feedback on the GE Profile All-in-One Washer/Dryer Combo. We're delighted to hear that it has been a space-saving solution for you. We appreciate your input regarding the drying performance, and we understand your concern about the clothes staying wet. Your satisfaction is our priority, and we recommend checking if the pump filter is clean and the load size is appropriate for optimal drying results. If the issue persists, please don't hesitate to reach out to our GE Appliances Consumer Service at 1-800-432-2737. We're here to assist you and ensure you have the best experience with our product. Thank you for choosing GE Appliances; we value your business. -Kacie@GEAppliances
Rated 5 out of 5 stars
Washer dryer combo
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love it. Works great washes great and I don’t have to worry about forgetting to run the cycle
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this combo it's easy to use once you get the instructions down, love that you don't have to full soap and fabric softner everytime ! The one thing I wish I would have done is have it delivered it is very heavy 300lbs even tough I used a dolly otherwise love it !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this machine back in Dec 23 and was tickled with it for about 2 weeks. It was SOOO nice to be able to put a load of laundry in at night, and then get it out nice and dry in the morning! But then the clothes started not drying at all. I put in a service call, and after a week I had a guy come out and say it was the inverter board and it was on backorder. Keep in mind-we are a family of SIX and NEEDED that machine. Luckily it was only 3 weeks before it came in and he replaced it (cursing the whole time).
I chopped it up to just a faulty part and began singing the machine's praises again. Like I said, when it is working, it is amazing!
After 2 months, the display board began to flicker, and while it wasn't affecting the functionality, it looked horrible for a practically new EXPENSIVE machine. So I called again for service, and I learned that the previous guy wasn't servicing those machines anymore. GE agreed to just send me the display board and I could swap it out. A few weeks later, I got the board and watched a YouTube video and was back in business!
About a month or two later I had the water pump stopped working, so I put in a request for service... talked to a person who said they would do a little digging on a service technician and call me back... Never heard anything back, so I got an endoscope and angle pliers and found that it was only a hair tie, so it was an easy fix.
Fast forward to yesterday, and the machine is not drying again. I've opened another ticket with GE, but feel like I am "One and Done" with this unit!
If they offer me a replacement machine, I will take it. But the first hiccup with the new machine, I will be demanding a refund and will go back to a pair of traditional units.
We appreciate you sharing your experience and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
Pros mentioned:
Energy efficiency
Rated 5 out of 5 stars
One of our best buys
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This all-in-one washer/dryer combo has been a terrific purchase. Not only does it work great but it has freed up space in our laundry room not having to have two machines. Couldn't be happier with our purchase.
Hi there - Thank you for your feedback on the GE Profile UltraFast Washer/Dryer Combo. We're delighted to hear that you find it to be an excellent product that performs as expected. Your advice about not attempting to move it alone is valuable for others considering this appliance. If you have any further comments or questions, please don't hesitate to reach out. We appreciate your choice in GE Appliances, and your satisfaction is important to us. -Kacie@GEAppliances
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
GE Combo washer/dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to operate. No need to transfer from washer to dryer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product. Saves a ton of space.
The all-in-one feature works like a charm. You no longer need to be home to move a load of clothes from the washer to the dryer. The ventless technology is amazing... The smart soap and softener dispensers are amazing as well!!
We're thrilled to hear you're enjoying your Combo. This 2-in-1 unit allows you to wash and dry a large load of laundry in about 2 hours without the hassle of transferring clothes from the washer to the dryer! We're confident this unit will continue to be an asset in your laundry routine for many years. - Julia@GEAppliances
Rated 5 out of 5 stars
Amazing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this washing machine. Our clothes feel and smell cleaner than they ever did with our other washer and dry.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best appliance I’ve purchased in decades! Huge energy saver and space saver! No more back aches pulling wet laundry out of washer and lifting above head into a stacked dryer! Laundry comes out clean and fresh and unit vents itself! Thank you GE for a terrific all in one washer/dryer!