Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
WARNING Pls do your reasearch.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very sad to write this, Please take your time to better research. I wanted this machine for a very long time, it was the perfect match for my space, I have it for 6 months now and I absoblutly REGRET this purchase, total WASTE of money, Now I HATE doing laundry. its large capacity but will NOT handle large loads, can not handle multiple towels, can NOT handle fluffy blnakets or ropes, Will take up to 6 hours of work trying to dry for you to realize is soaked in hot water, and what about the clever drying filter? well that is so much work, cleaning that is very hard, I bought a special attachemtn for my dyson to collect the lint, and still a total hassle/failure, got some unaccesible lint that collects moisture and is not reachable, very concern about MOLD, the light loads that can handle will come out very wrinkle, even with the fancy dewrinkle feature that takes over 30min, I sure wish I can GET MY MONEY BACK.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly apologize for the experience you're having with the Combo. To ensure the best performance, please make sure the software is up to date using the SmartHQ app. If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is wonderful. Very happy with my purchase. Only issue I had was when it was delivered the guys didn’t remove the shipping bolts in the back of the unit.. this is the first washer/Dryer ive ever purchased so i didnt really know that was a thing. the first couple of uses when it got to the spin cycle i thought it was going to take off like a rocket ship. Long story short, make sure the shipping bolts are removed before firing up this Combo.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works likes it is supposed to but it is heavy. Don't try to move it by yourself.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your feedback on the GE Profile UltraFast Washer/Dryer Combo. We're delighted to hear that you find it to be an excellent product that performs as expected. Your advice about not attempting to move it alone is valuable for others considering this appliance. If you have any further comments or questions, please don't hesitate to reach out. We appreciate your choice in GE Appliances, and your satisfaction is important to us. -Kacie@GEAppliances
Rated 5 out of 5 stars
Excellent Decision, Saving time & space!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our Washer & Dryer with this single unit, and it's working absolutely perfect. It's also saving a lot of space in our laundry room.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment! At first I was scared because it wasn’t drying the clothes but after reading the instructions and everything it does! And it even leaves the clothes smelling better penetrating the softener smell .
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you choosing us for your purchase and being a valued GE Appliances customer. We are happy to hear you are impressed with it and it’s working better than expected!
Rated 5 out of 5 stars
Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Very helpful. Best purchase ever made.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Kind of a pain, but convenient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mixed experience. The convenience of not having to move laundry over to the dryer carries this thing a long way. It requires more babying than other machines because of the closed system, so expect to be clearing lint. We got a dryer vent brush to get in and clear up the buildup every month or so. Also has a trap for the wastewater to keep anything to big from washing down and clogging things, which is great, except that the drain seems to be designed for someone with a floor drain. It's almost impossible to clear the drain trap without flooding the floor.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .To help prevent water from getting on the floor when cleaning the drain trap, we recommend placing a shallow pan or dish under the pump access door and using towels for protection. When removing the filter, pull down the pour spout and turn the pump filter counterclockwise slowly to control the water flow—it's normal to catch about a pint of water during this process. -- We appreciate your feedback and are glad to hear you find the convenience of the Combo valuable. Lauren@GEAppliances
Rated 2 out of 5 stars
Not worth the momey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this appliance because I needed to save space and I thought it was a great idea to do everything in one session. However, I have quickly found out why this is not the best design. First, the machine takes a very long time to go through the washing and drying cycle, but the worst part is, the dryer is not drying our items. The items are very damp and cannot be folded or hung up when they come out of the machine. I have put the items back in on dry only for over an hour and the machine still is not drying them so then I have to go and use my older dryer to dry my clothes. It defeats the whole purpose. 
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad your reached out. To ensure the best performance from your Combo, please make sure to software is up to date using the SmartHQ app. After verifying software is up to date, we would like for you to review the tips in the "Clothes take too long to dry" section on pg. 31 of the Owner's Manual:. If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really awesome. You can do everything and one go.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're loving your Combo! Having everything done in one cycle is certainly a game-changer for convenience. Thanks for sharing your positive feedback! Lauren@GEAppliances
Rated 5 out of 5 stars
Best upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on a whim... zero regrets. Easy controls, large dispenser bins, easy to clean filter. Clothes are cleaner than my old machine. Times are as good as standard machines ... better because you don't have to switch them over. Hard to judge electric use, but youtuber says less.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for sharing your experience with our Ultrafast Combo! We’re delighted to hear that it’s been the best upgrade for your home and that you’re enjoying the easy to use controls, the large Smart Dispense features, and the awesome convenience of not having to switch over your laundry. Thanks for being a part of the GE Appliances Family and don’t hesitate to reach out if there is anything we can assist with in the future. Have a great day! Lauren@GEAppliances
Rated 4 out of 5 stars
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some time to get familiar with the options. Works great, but you need to do smaller loads for the items to dry completely the first time.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Great machine but it has flaws
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 16 months of use the auto softener dispenser doesn't work and the dryer is weak. I'm having to pay for BB to diagnose the unit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulties you're having with your unit. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the situation you're having. If these issues persist, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can check into this further. -Vikki@GEAppliances
Rated 5 out of 5 stars
Wonderful appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my machine. The size fits perfectly in my small space.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
you need this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very heavy and hard to install but worth it in the end. Clothes come out dry everytime and the machine is dry after each load so no musty smell.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We are so pleased to hear you are enjoying your new UltraFast Combo. This is definitely a win-win! No load transfer and the time that you save is amazing! The key is to always make sure you have the most updated version of software downloaded. Your app should show “45.0.4.64”.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a small laundry room this is a great alternative. Now I can install a base cabinet next to it and have a folding area. The unit does an excellent job of washing and drying, plus I don't need to use dryer sheets as there is no static build up!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s performed as advertised. It was quick to set up and easy to use. It’s also nice that there is no venting required and that the entire unit works on 110 voltage. Now it’s just hoping it’s durable and long lasting to be worth the price.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the ge profile 4.8 nuclear. Ft ultrafast combo washer has not been delivered yet, we are impressed with the new system and how it washes and dries in the same unit without venting, saving money on electricity.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Love it but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy this combo washer and dryer. The big issue is the lint trap. Please read this before buying. https://www.facebook.com/groups/1024348885543185/?multi_permalinks=1239921197319285¬if_id=1732156556363328¬if_t=feedback_reaction_generic&ref=notif
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is super convenient and comparable to buying a separate washer and dryer when on sale. I will say, we use the “more dry” feature because we have a lot of thick clothes and items we wash. But for delicates and thinner items, the regular air dry works fine. Yes it does feel different than when using regular dryers. But I believe it’s true that it’s because it’s not over-drying and damaging your clothes. I did buy the warranty since it’s a newer model and I want to have security in case something does go wrong. It does take a while for washing and drying, but honestly comparable to having two separate machines, the time is just added together. We don’t generally have a ton of clothes to wash at once so I don’t mind it taking a bit of time like others mention.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Saves time, but could dry better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it does a great job and saves time. My only reason for giving 4 instead of 5 stars is due to the fact that bulky items e.g., pillows, comforters (king size), etc., do not dry well even after extra hours of dry time. Heavier loads, I definitely have to select 'extra dry', which makes me question if I'm being as energy efficient as I think I am. Regardless, a solid 4 stars for saving me time!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for having purchased our innovative Profile UltraFast Combo. While are thrilled to hear the unit overall does a great job and saves you time, we hate to hear your concerns regarding long dry times. It is normal for your clothes to feel slightly damp at first because of the sealed drum, but when you pull them out and give them a quick shake they’ll feel dry. If your clothes are still damp/not dry, we recommend making sure your software is up to date; an update can often resolve an issue such as this. If you’ve already updated to the latest software version and you’re still having long dry times, we recommend having a GE Appliances service technician check the unit. You may schedule a service appointment to do so by calling 1-800-432-2737. We hope this is helpful and wish you the very best! Vikki@GEAppliances































